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Documents related to » data center move


Automating Your Call Center Feedback
Automating Your Call Center Feedback. Solutions and Other Documents to Characterize Your Buy, In Relation To Automating Your Call Center Feedback. Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with

DATA CENTER MOVE: Support Center Feedback , Data Center Feedback , Product Feedback Center . We’ve all heard someone totally upset over a bad experience with a phone call to a call center. At some point, we’ve each probably felt that way ourselves. It may be wait times that are too long, poorly recorded messages, or an agent who just doesn’t communicate well – everyone seems to have a bad story and most don’t seem to mind sharing those stories with others. From the moment of the bad experience they tell the
8/3/2009 3:19:00 PM

A Road Map to Data Migration Success
The key to a successful data migration: read a Road Map to Data Migration Success, a SAP white paper. Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and find out how to best approach them.

DATA CENTER MOVE: A Road Map to Data Migration Success A Road Map to Data Migration Success Source: SAP Document Type: White Paper Description: Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and
1/25/2010 11:36:00 AM

Meeting the Challenges of Product Traceability with Automated Data Collection
With a minimum of effort, learn all about Meeting the Challenges of Product Traceability with Automated Data Collection.Download our Free whitepaper and find the Software Information You're Looking for. An effective traceability system involves determining which product and manufacturing process attributes to collect and maintain—and deciding when during the manufacturing process to begin collecting those attributes. Do you begin with raw material attributes from the supplier, at inspection, at assembly, at shipping? Explore the many facets of meeting product traceability challenges using automated data collection.

DATA CENTER MOVE: Product Traceability with Automated Data Collection Meeting the Challenges of Product Traceability with Automated Data Collection Source: Radley Corporation Document Type: White Paper Description: An effective traceability system involves determining which product and manufacturing process attributes to collect and maintain—and deciding when during the manufacturing process to begin collecting those attributes. Do you begin with raw material attributes from the supplier, at inspection, at assembly, at
7/21/2009 12:59:00 PM

Webtrends Launches Action Center » The TEC Blog
in-session and historical customer-level data into systems that marketers use including e-mail, display ad networks, SMS messaging, customer relationship management (CRM), etc. Action Center uses Webtrends Streams’ ability to track customer behavior including the number of product views, events, purchases, and abandonment status specific to that individual session. Users can then take appropriate actions based on where the customer is in the buying cycle. A case in point is that of an online customer

DATA CENTER MOVE: Action Center, CEM, customer behavior, customer experience, CXM, industry watch, Webtrends, Webtrends Analytics, Webtrends Streams, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-04-2013

Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center
Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center. Get Free White Papers Related To Lean Maintenance. It’s common knowledge that asset downtime disrupts production and drives up both process and per-unit operating costs. However, executives often lose sight of this because they focus on output, not on the assets used to create it. The irony is that companies can use asset performance management not only to make more widgets, but to make each widget more profitably.

DATA CENTER MOVE: Journey The Importance of Data Representation: Best Practices in Creating a Usable Report Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infor offers a full range of enterprise business software including customer relationship management, enterprise asset management, enterprise resource planning, financial management, human capital management... Infor SCM
4/24/2007 5:32:00 PM

The Fast Path to Big Data
Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of business intelligence, big data will continue to play a more strategic role in enterprise information technology (IT). Companies that recognize this reality—and that act on it in a technologically, operationally, and economically optimized way—will gain sustainable competitive advantages.

DATA CENTER MOVE: Fast Path to Big Data The Fast Path to Big Data Source: Wipro Technologies Document Type: White Paper Description: Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of
2/7/2013 12:55:00 AM

The Three V s of Big Data
Big data is currently garnering a tremendous amount of attention, and thought leaders often point to three key attributes: volume, velocity, and variety. The analysis of these three key attributes can be extended into understanding what big data means to the financial planning and analysis function. This article identifies the technology developments converging to create the big data rush and examines how the financial planning function is impacted by volume, velocity, and variety of data.

DATA CENTER MOVE: Three V s of Big Data The Three V s of Big Data Source: SAP Document Type: White Paper Description: Big data is currently garnering a tremendous amount of attention, and thought leaders often point to three key attributes: volume, velocity, and variety. The analysis of these three key attributes can be extended into understanding what big data means to the financial planning and analysis function. This article identifies the technology developments converging to create the big data rush and examines
7/10/2013 10:00:00 AM

Poor Data Quality Means A Waste of Money
Data quality sounds like a motherhood and apple pie issue, of course we want our data to be right. However, very few enterprises get serious about it. Maybe that's because the cost of data quality is hidden. That cost can be huge.

DATA CENTER MOVE: Poor Data Quality Means A Waste of Money Poor Data Quality Means A Waste of Money Olin Thompson - September 23, 2003 Read Comments What Is Data Quality? When reality and the data in your system do not agree, you have a data quality problem. The system says you have 10,000 cases but you actually have 9,850. A customer s ship-to address is out of date. You have the same piece of information in two places in two applications or even two systems, but they do not agree. Many things can cause data quality
9/23/2003

Master Data Management
It’s common to hear that master data management (MDM) projects are difficult to initiate. But pairing up an MDM project with another initiative already on your organization’s priority list might be easier than you think. Find out some of the basics surrounding MDM itself, including what MDM can refer to, as well as how to couple it with other projects that may already have momentum in your organization.

DATA CENTER MOVE: Master Data Management Master Data Management Source: Skura Corp Document Type: White Paper Description: It’s common to hear that master data management (MDM) projects are difficult to initiate. But pairing up an MDM project with another initiative already on your organization’s priority list might be easier than you think. Find out some of the basics surrounding MDM itself, including what MDM can refer to, as well as how to couple it with other projects that may already have momentum in your
6/26/2008 7:52:00 PM

The Benefits of Call Center Outsourcing
An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

DATA CENTER MOVE: The Benefits of Call Center Outsourcing The Benefits of Call Center Outsourcing Source: 24-7 INtouch Document Type: White Paper Description: An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall
8/6/2007 2:59:00 PM

Best Phone Systems for an Effective Call Center: Editor’s Top Picks
Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

DATA CENTER MOVE: Best Phone Systems for an Effective Call Center: Editor’s Top Picks Best Phone Systems for an Effective Call Center: Editor’s Top Picks Source: Wheelhouse Enterprises Document Type: White Paper Description: Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and
1/23/2013 12:03:00 PM


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