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Managing Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses
To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if

data center guide  growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if managing IT is not your core competence, what are your options? A managed service provider (MSP) can help. Learn about the benefits of outsourcing data center management, and make sure your crucial business applications are always available when you need them. Read More...
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » data center guide


A Short Guide to Wikis
What’s all this hype about wikis anyway? According to Gartner’s Hype Cycle, wikis are descending from the crest of a hype wave and coasting into areas where

data center guide  However since little hard data exists on this topic, one would be hard pressed to come up with a definitive answer. In fact, it could be argued that efforts to pin down the economic ROI of deploying a wiki misses the point. Since wikis are inexpensive, both to deploy and maintain, very little ROI would be needed in the first place. Also, given the evolving nature of the application, it is very likely that many unseen benefits of wikis will not be considered. In assessing the potential impact of wikis, Read More...
Premise PBX Buyer’s Guide
If you’re considering upgrading your traditional phone system to a premise-based private branch exchange (PBX) system, there are a few things you need to know

data center guide  into business networks and data communications which, in turn, enable new applications that are still being discovered and applied to common business practices. Modern premise-based IP PBX systems literally deliver multinational enterprise capabilities to even small businesses, often at a cost lower than the far more basic systems they are replacing. This Buyer's Guide examines the premise-based IP PBX market and tells you what to look for in a proposed system. It also covers the relative advantages and Read More...
Automating Your Call Center Feedback
Almost everyone has had a bad call center experience@due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t

data center guide  Support Center Feedback , Data Center Feedback , Product Feedback Center . We’ve all heard someone totally upset over a bad experience with a phone call to a call center. At some point, we’ve each probably felt that way ourselves. It may be wait times that are too long, poorly recorded messages, or an agent who just doesn’t communicate well – everyone seems to have a bad story and most don’t seem to mind sharing those stories with others. From the moment of the bad experience they tell the Read More...
Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

data center guide  securely manage in- house data centers? How could you benei t from monitoring your contact center agents? How could you benei t from a geographically diverse contact center staf ? How can you improve your customer-support services and activities? How ef ectively are you serving your customers and responding to their inquiries? Conclusion These days, keeping customers happy entails more than hot marketing campaigns and sweet-talking sales reps. A contact center is often the i rst ' and last ' chance a Read More...
CIO's New Guide to Business 24/7
Find out to capitalize on this limitless environment in The CIO s New Guide to Global IT Infrastructure.

data center guide  cio guide business 24,cio,guide,business,guide business 24,cio business 24,cio guide 24,cio guide business. Read More...
Master Data Management: Extracting Value from Your Most Important Intangible Asset
In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe

data center guide  Data Management: Extracting Value from Your Most Important Intangible Asset Master Data Management: Extracting Value from Your Most Important Intangible Asset If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Read More...
Microsoft Goes Their Own Way with Data Warehousing Alliance 2000
Microsoft Corp. (Nasdaq: MSFT) today announced that 47 applications and tools from 39 vendors throughout the industry have qualified for Microsoft« Data

data center guide  Their Own Way with Data Warehousing Alliance 2000 Event Summary REDMOND, Wash., Nov. 30 /PRNewswire/ -- Microsoft Corp. (Nasdaq: MSFT) today announced that 47 applications and tools from 39 top vendors throughout the industry have qualified for Microsoft Data Warehousing Alliance 2000. Alliance members and partners are committed to delivering tools and applications based on the Microsoft Data Warehousing Framework 2000, an open architecture for building business intelligence and analytical applications Read More...
The Path to Healthy Data Governance through Data Security
Companies today are challenged to maintain their data safe and secure from hackers and others with unauthorized access. In his article, TEC business

data center guide  Path to Healthy Data Governance through Data Security The appropriate handling of an organization’s data is critically dependent on a number of factors, including data quality, which I covered in one of my earlier posts this year. Another important aspect of data governance regards the managing of data from a security perspective. Now more than ever, securing information is crucial for any organization. This article is devoted to providing insight and outlining the steps that will put you on the path Read More...
Enterprise Data Management: Migration without Migraines
Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an

data center guide  Data Management: Migration without Migraines Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an understanding of the entire ERP data lifecycle combined with industry-specific experience, knowledge, and skills to drive the process through the required steps accurately, efficiently, and in the right order. Read this white paper to learn more. Read More...
Informatica PowerCenter 5 Enables Enterprise Data Integration
Informatica Corporation’s Informatica PowerCenter 5 is a platform for integrating data to be deployed in e-Business applications, analytic applications and data

data center guide  PowerCenter 5 Enables Enterprise Data Integration Informatica PowerCenter 5 Enables Enterprise Data Integration M. Reed - April 5, 2001 Event Summary Informatica Corporation (NASDAQ: INFA), a provider of e-Business analytic software, has announced the availability of Informatica PowerCenter 5 , an enterprise data integration platform for the deployment and management of analytic applications and data warehouses. The vendor states that the Informatica PowerCenter 5 suite is designed to be a Read More...
Master Data Management and Accurate Data Matching
Have you ever received a call from your existing long-distance phone company asking you to switch to its service and wondered why they are calling? Chances are

data center guide  Data Management and Accurate Data Matching Have you ever received a call from your existing long-distance phone company asking you to switch to its service and wondered why they are calling? Chances are the integrity of its data is so poor that the company has no idea who many of its customers are. The fact is, many businesses suffer from this same problem. The solution: implement a master data management (MDM) system that uses an accurate data matching process. Read More...
Governance from the Ground Up: Launching Your Data Governance Initiative
Although most executives recognize that an organization’s data is corporate asset, few organizations how to manage it as such. The data conversation is changing

data center guide  Ground Up: Launching Your Data Governance Initiative Although most executives recognize that an organization’s data is corporate asset, few organizations how to manage it as such. The data conversation is changing from philosophical questioning to hard-core tactics for data governance initiatives. This paper describes the components of data governance that will inform the right strategy and give companies a way to determine where and how to begin their data governance journeys. Read More...
The Evolution of a Real-time Data Warehouse
Real-time data warehouses are common in some organizations. This article reviews the basic concepts of a real-time data warehouse and it will help you determine

data center guide  Evolution of a Real-time Data Warehouse The Evolution of a Real-time Data Warehouse Jorge Garcia - December 23, 2009 Understanding Real-time Systems Today, real time computing is everywhere, from customer information control systems (CICSs) to real-time data warehouse systems. Real-time systems have the ability to respond to user actions in a very short period of time. This computing behavior gives real-time systems special features such as instant interaction: users request information from the system Read More...
Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now

data center guide  Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are Read More...
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