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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 data center guide


Managing Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses
To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if

data center guide  growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if managing IT is not your core competence, what are your options? A managed service provider (MSP) can help. Learn about the benefits of outsourcing data center management, and make sure your crucial business applications are always available when you need them.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » data center guide

Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

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Deploying High-density Zones in a Low-density Data Center


New power and cooling technology allows for a simple and rapid deployment of self-contained high-density zones within an existing or new low-density data center. The independence of these high-density zones allows for reliable high-density equipment operation without a negative impact on existing power and cooling infrastructure—and with more electrical efficiency than conventional designs. Learn more now.

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

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Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

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Forrester TechRadar Report: Data Security


Data security is not just an IT issue these days but a business imperative, as data volumes explode and it is becoming a Herculean task to protect sensitive data from cybercriminals and prevent privacy infringements. As data volumes continue to rise, the burden of protecting sensitive data and preventing security breaches can be crushing. It is necessary to take a holistic, comprehensive, and long-lasting approach to data security that encompasses people, processes, and technology.

This Forrester TechRadar Data Security report provides a framework for developing a long-term approach to keeping your organization’s information secure. Data breaches and insider threats are becoming more common, and your organization needs to achieve compliance and secure privacy without affecting the bottom line. Most companies are also interested in adopting cloud, mobile, and other technologies, which can complicate data security matters even more.

This comprehensive and in-depth report evaluates 20 of the key traditional and emerging data security technologies. To make the report, Forrester interviewed over 40 experts, customers, and users, and drew from a wealth of analyst experience, insight, and research.

Use this report to get informed about what you need to consider to restrict and strictly enforce access control to data, monitor, and identify abnormal patterns of network or user behavior, block exfiltration of sensitive data, and render successful theft of data harmless.

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Meet PCI DSS Compliance Requirements for Test Data with Data Masking


Whether you’re working toward your first or your next payment card industry (PCI) data security standard (DSS) audit, you know compliance is measured on a sliding scale. But full compliance can’t be achieved with just one policy or technology. Using data masking, a technology that alters sensitive information while preserving realism, production data can be eliminated from testing and development environments. Learn more.

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Data Blending for Dummies


Data analysts support their organization’s decision makers by providing timely key information and answers to key business questions. Data analysts strive to use the best and most complete information possible, but as data increases over time, so does the time required to identify and combine all data sources that might be relevant.

Data blending allows data analysts a way to access data from all data sources, including big data, the cloud, social media sources, third-party data providers, department data stores, in-house databases, and more, and become faster at delivering better information and results to their organizations. In the past, the challenge for data analysts has been accessing this data and cleansing and preparing the data for analysis. The access, cleansing, and preparing data stages are complex and time intensive. These days, however, software tools can help reduce the burden of data preparation, and turn data blending into an asset.

Read this e-book to understand why data blending is important, and learn how combining data means that you can get answers to your business questions and better meet your business needs. Also learn how to identify what features to look for in data blending software solutions, and how to successfully deploy these tools within your business. Data Blending for Dummies breaks the subject down into digestible sections, from understanding data blending to using data blending in the real world. Read on to discover how data blending can help your organization use its data sources to the utmost.

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Data Pro Accounting Software


Data Pro Accounting Software, Inc., privately owned, is based in St. Petersburg, Florida and was originally incorporated in June of 1985. The goal of the corporation has always been to develop and market a full line of accounting software products for a wide range of market segments, on a broad spectrum of operating systems environments such as DOS, Windows and UNIX.

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TCO Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center


Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30% compared with traditional, built-out data center power and cooling infrastructure. Avoiding overbuilt capacity and scaling the design over time contributes to a significant percentage of the overall savings. This white paper provides a quantitative TCO analysis of the two architectures, and illustrates the key drivers of both the capex and opex savings of the improved architecture.

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