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Managing Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses
To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if

data center guide  growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if managing IT is not your core competence, what are your options? A managed service provider (MSP) can help. Learn about the benefits of outsourcing data center management, and make sure your crucial business applications are always available when you need them. Read More

Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » data center guide


Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

data center guide  securely manage in- house data centers? How could you benei t from monitoring your contact center agents? How could you benei t from a geographically diverse contact center staf ? How can you improve your customer-support services and activities? How ef ectively are you serving your customers and responding to their inquiries? Conclusion These days, keeping customers happy entails more than hot marketing campaigns and sweet-talking sales reps. A contact center is often the i rst ' and last ' chance a Read More
A Short Guide to Wikis
What’s all this hype about wikis anyway? According to Gartner’s Hype Cycle, wikis are descending from the crest of a hype wave and coasting into areas where

data center guide  However since little hard data exists on this topic, one would be hard pressed to come up with a definitive answer. In fact, it could be argued that efforts to pin down the economic ROI of deploying a wiki misses the point. Since wikis are inexpensive, both to deploy and maintain, very little ROI would be needed in the first place. Also, given the evolving nature of the application, it is very likely that many unseen benefits of wikis will not be considered. In assessing the potential impact of wikis, Read More
Automating Your Call Center Feedback
Almost everyone has had a bad call center experience@due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t

data center guide  Support Center Feedback , Data Center Feedback , Product Feedback Center . We’ve all heard someone totally upset over a bad experience with a phone call to a call center. At some point, we’ve each probably felt that way ourselves. It may be wait times that are too long, poorly recorded messages, or an agent who just doesn’t communicate well – everyone seems to have a bad story and most don’t seem to mind sharing those stories with others. From the moment of the bad experience they tell the Read More
Deploying High-density Zones in a Low-density Data Center
New power and cooling technology allows for a simple and rapid deployment of self-contained high-density zones within an existing or new low-density data center

data center guide  Zones in a Low-density Data Center Deploying High-Density Zones in a Low-Density Data Center If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Together, APC’s global teams work to fulfill their mission of creating delighted customers. To do this, the Company focuses its efforts on four primary application areas: Home/Small Office; Business Networks; Data Centers and Facilities; and Access Provider Networks. Source : APC Resources Read More
The Fast Path to Big Data
Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more

data center guide  Fast Path to Big Data Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of business intelligence, big data will continue to play a more strategic role in enterprise Read More
SMB Phone Systems Buyers Guide
Download your PDF copy of SMB Phone Systems Buyers Guide today.

data center guide  smb phone systems buyers.,smb phone systems guide,smb phone buyers guide,smb systems buyers guide,phone systems buyers guide,guide,buyers,systems,phone,smb,smb phone systems buyers guide Read More
Data Visualization: When Data Speaks Business
For many organizations, data visualization is a practice that involves not only specific tools but also key techniques, procedures, and rules. The objective is

data center guide  Visualization: When Data Speaks Business For many organizations, data visualization is a practice that involves not only specific tools but also key techniques, procedures, and rules. The objective is to ensure the best use of existing tools for extending discovery, gaining knowledge, and improving the decision-making process at all organizational levels. This report considers the important effects of having good data visualization practices and analyzes some of the features, functions, and advantages Read More
Metagenix Reverse Engineers Data Into Information
Metagenix’ MetaRecon reverse engineers metadata information by examining the raw data contained in the source(s) rather than depending on the data dictionaries

data center guide  Reverse Engineers Data Into Information Metagenix Reverse Engineers Data Into Information M. Reed - February 15, 2001 Event Summary Metagenix, Inc. has designed its flagship product, MetaRecon to, as they put it, Decipher Your Data Genome . The product reverse engineers all of the metadata ( data about data ) from data sources and generates information that is very helpful to developers in designing specifications for a new data store, and assists greatly in preparing for cleansing and Read More
Master Data Management: Extracting Value from Your Most Important Intangible Asset
In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe

data center guide  Data Management: Extracting Value from Your Most Important Intangible Asset Master Data Management: Extracting Value from Your Most Important Intangible Asset If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Read More
Sales Tax Audit Survival Guide
Find out in the practical survival guide. managing transaction tax audit risk.

data center guide  sales tax audit survival guide,sales,tax,audit,survival,guide,tax audit survival guide,sales audit survival guide,sales tax survival guide,sales tax audit guide,sales tax audit survival. Read More
Definitive Guide to BI for Midsize Companies
If you'd like a good understanding of what business intelligence is, and what it can do for your company, bi: the definitive guide for midsize org...

data center guide  learn how BI turns data into knowledge so you can make better, faster business decisions. And how it gives you an integrated, up-to-date, 360-degree view of your organization and its customers—so that you can react and adapt to changing business conditions. You'll also find out how to approach BI if you're a first-time user what elements make up a BI solution what to look for in a BI product what to look for in a BI vendor BI allows you to see into your business so that you can run it in a far more Read More
The Evolution of a Real-time Data Warehouse
Real-time data warehouses are common in some organizations. This article reviews the basic concepts of a real-time data warehouse and it will help you determine

data center guide  Evolution of a Real-time Data Warehouse The Evolution of a Real-time Data Warehouse Jorge Garcia - December 23, 2009 Understanding Real-time Systems Today, real time computing is everywhere, from customer information control systems (CICSs) to real-time data warehouse systems. Real-time systems have the ability to respond to user actions in a very short period of time. This computing behavior gives real-time systems special features such as instant interaction: users request information from the system Read More
Demystifying Data Science as a Service (DaaS)
With advancements in technology, data science capability and competence is becoming a minimum entry requirement in areas which have not traditionally been

data center guide  Data Science as a Service (DaaS) With advancements in technology, data science capability and competence is becoming a minimum entry requirement in areas which have not traditionally been thought of as data-focused industries. As more companies perceive the significance of real-time data capture and analysis, data as a service will become the next big thing. India is now the third largest internet user after China and the U.S., and the Indian economy has been growing rapidly. Read this white Read More
Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now

data center guide  Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are Read More
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