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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 data breach of customer information computrace

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops


Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional infrastructure. This case study shows how their security system enabled this leading health care provider to go from a 30 percent tracking record to an almost perfect record for its growing inventory of laptops and electronic health records.

data breach of customer information computrace  Data Breaches with Computrace Data Breach is also known as : Data Breach , Data Breach Note , Credit Card Data Breach , Heartland Data Breach , Heartland Data Breach Shocking , Handling Data Breach , Cost Data Breach , Prevent Data Breaches Attack , Prevent Data Breaches , Data Breach Notification , Data Breach Incidents , Implements Data Networking Security , Data Breach Survey . --> 11-hospital system achieves 98% IT asset auditing capability on mobile computers Summary Headquartered in Minneapolis, Read More

Are Your Laptops Protected against Careless Employee Use?


The best encryption and security policies will not protect your laptops against careless employee use. Learn about the latest innovations in tracking IT assets off the local area network (LAN), remotely deleting sensitive data, and physically recovering stolen computers.

data breach of customer information computrace  devices coupled with recently-enacted data breach legislation has created a new challenge for IT organizations: balancing the enhanced productivity of mobile computing with the requirement to protect sensitive information from data breach. Many organizations have tackled mobile computer security with corporate policy, others with encryption technology. Both strategies are heavily reliant on end-user diligence to remain effective. Only the introduction of end-point security '' the ability to force mobile Read More

University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education




data breach of customer information computrace  SAP, big data, analytics, SAP HANA, higher education, university, in-memory Read More

Secure Information Sharing


With data theft on the rise, many companies are forced to improve their network security. And although they spend millions of dollars every year on securing these networks, the focus has largely been on securing the access to the network rather than protecting the information itself. Secure information sharing (SIS) solutions integrate additional intelligence into the process—and protect your data without added overhead.

data breach of customer information computrace  Information Sharing With data theft on the rise, many companies are forced to improve their network security. And although they spend millions of dollars every year on securing these networks, the focus has largely been on securing the access to the network rather than protecting the information itself. Secure information sharing (SIS) solutions integrate additional intelligence into the process—and protect your data without added overhead. Read More

Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

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Build and Manage Strong Customer Relationships


Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data.

data breach of customer information computrace  full view of customer data. Read More

Comparing the Total Cost of Ownership of SME On-premise Business Management Applications and SAP Business ByDesign


This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management system, and compares it to the cost of an equivalent SAP Business ByDesign implementation. It uses a mixture of different on-premise systems rather than any single vendor's product. Although there are many similarly equipped business management products available, they all compete closely on price.

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Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

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Improve Profitability with Customer Intelligence


The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

data breach of customer information computrace  The result is customer data that cannot be shared effectively, and business processes that are prone to errors, delays, and unnecessary paperwork. Over the long term, this turns into poorer customer service and spiraling transactional costs. But it doesn''t have to be that way. The white paper Improving Your Customer Life Cycle Management shows how small and midsized businesses can enjoy virtually seamless front-to-back-office integration. And the benefits are many: improved customer intelligence reduced Read More

Social Customer Suite


Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.  

data breach of customer information computrace   Read More

Appliance Power: Crunching Data Warehousing Workloads Faster and Cheaper than Ever


Appliances are taking up permanent residence in the data warehouse (DW). The reason: they are preconfigured, support quick deployment, and accelerate online analytical processing (OLAP) queries against large, multidimensional data sets. Discover the core criteria you should use to evaluate DW appliances, including performance, functionality, flexibility, scalability, manageability, integration, and extensibility.

data breach of customer information computrace  Power: Crunching Data Warehousing Workloads Faster and Cheaper than Ever Appliances are taking up permanent residence in the data warehouse (DW). The reason: they are preconfigured, support quick deployment, and accelerate online analytical processing (OLAP) queries against large, multidimensional data sets. Discover the core criteria you should use to evaluate DW appliances, including performance, functionality, flexibility, scalability, manageability, integration, and extensibility. Read More

Customer Analytics in the Age of Social Media


This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes.

data breach of customer information computrace  TDWI, social media, customer intelligence, IBM, customer data, business analytics, customer analytics Read More

The Value of Big Data


As the use of big data grows, the need for data management will also grow. Many organizations already struggle to manage existing data. Big data adds complexity, which will only increase the challenge. This white paper looks at what big data is, the value of big data, and new data management capabilities and processes, required to capture the promised long-term value.

data breach of customer information computrace  Value of Big Data As the use of big data grows, the need for data management will also grow. Many organizations already struggle to manage existing data. Big data adds complexity, which will only increase the challenge. This white paper looks at what big data is, the value of big data, and new data management capabilities and processes, required to capture the promised long-term value. Read More

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

data breach of customer information computrace  SAP,web 2.0,relationship management,customer relationship,relationship customer,customer relationship management,customer survey,web 3.0,customer experience,customer loyalty,loyalty customer,relationship marketing,customer retention,retention customer,customer crm Read More