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Abstract:
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the
progress that Ramco has made on its promises to customers at the last user conference, the customers’ reactions to the progress,
and where Ramco and its customers will go from here. (...)
Excerpt related to
customers:
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the progress
that Ramco has m...
Published:
2003-11-04
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Abstract:
On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers
around the world are using J.D. Edwards' OneWorld enterprise software suite. This milestone marks a more than 400% increase
over one year ago and proves that J.D. Edwards is de (...)
Excerpt related to
customers:
On November 12, JD Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers
around the world ...
Published:
1999-11-24
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Abstract:
@Home has been scanning their own customers to see if they are running news or webservers. If you're one of their spam happy
customers, cut it out. If you've been a past victim of spam coming through their networks, hopefully some good will come out
of this. (...)
Excerpt related to
customers:
@Home has been scanning their own customers to see if they are running news or webservers. If you're
one of their spam happy customers, cut it out...
Published:
2000-02-21
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Abstract:
Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think
they perceive? (...)
Excerpt related to
customers:
Your customers' perception of your company is formed from the packages that arrive at their receiving
dock. What do you think they perceive?
Published:
2003-10-18
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Abstract:
Channel master business is good. Everyone likes increased volume. But the impact of this business can be bad for the bottom
line. How can manufacturers meet the demands of the channel master and preserve their business? (...)
Excerpt related to
customers:
Channel master business is good. Everyone likes increased volume. But the impact of this business can be bad for the bottom
line. How can manuf...
Published:
2003-09-16
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Abstract:
Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise,
was about RFID. (...)
Excerpt related to
customers:
Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise,
was about RFID.
Published:
2005-03-18
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Abstract:
Network giant 3Com has purchased an E-business web design and consulting firm. (...)
Excerpt related to
customers:
Network giant 3Com has purchased an E-business web design and consulting firm.
Published:
2000-01-10
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Abstract:
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company
will have to figure out how to be more effective in selling beyond the existing base for the long-term success in the market. (...)
Excerpt related to
customers:
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company
will have to figure ou...
Published:
2001-05-24
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Abstract:
Due to security vulnerabilities in Standard & Poor's Comstock product, their customer sites throughout the world have been
exposed to extensive security holes. (...)
Excerpt related to
customers:
Due to security vulnerabilities in Standard & Poor's Comstock product, their customer sites throughout the world have
been exposed to extensive se...
Published:
2000-06-21
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Abstract:
Following the path of other E-procurement vendors, Concur announced a purchasing network for large companies. At the same
time, Concur announced that its entire suite of products, including access to its purchasing network, will be available to
small and mid-sized companies as an outsourced, Web-based pr (...)
Excerpt related to
customers:
Following the path of other E-procurement vendors, Concur announced a purchasing network for large companies. At the same
time, Concur announced t...
Published:
1999-12-15
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Abstract:
ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers' delight has apparently
been paying off in terms of staffing and resellers expansion and company growth. This should come as welcome news these days
when even much bigger competitors that have traditionally t (...)
Excerpt related to
customers:
ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers'
delight has apparently been paying off in terms ...
Published:
2003-06-02
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Abstract:
Be sure to protect your Web site by understanding techniques that can be used to detect when and how attackers compromise
Web servers. Also, understand the business models behind malware attacks to better anticipate, and prevent, attacks on your
business by reading this white paper. (...)
Excerpt related to
customers:
Malware Security Report: Protecting Your Business, Customers, and the Bottom Line. Source: Verisign. Document
Type: White Paper Description ...
Published:
2010-08-09
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Abstract:
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications
are good. Ramco faces a crowded and consolidating enterprise market, but has shown patience and realistic expectations for
its growth. (...)
Excerpt related to
customers:
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications are
good. Ramco faces a c...
Published:
2003-11-05
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Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
customers:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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Abstract:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the
vendor to provide its customers with easy migration paths to updated technology. (...)
Excerpt related to
customers:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed
the vendor to provide its cu...
Published:
2003-06-03
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Abstract:
Get Closer to Your Best Customers: a Shift in Customer Strategies in a Time of Crisis. Find Out Software Solutions and Applications
for the Customer Strategies. An unsettled economy needs a different approach to managing revenues. Companies must identify
their most profitable customers and the most effect (...)
Excerpt related to
customers:
Get Closer to Your Best Customers: a Shift in Customer Strategies in a Time of Crisis. Find Out Software
Solutions and Applications for the Custome...
Published:
2010-03-11
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Abstract:
As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive
edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to
upgrade their phone systems as part their strategy. Dis (...)
Excerpt related to
customers:
Moving Your Customers From TDM to IP. Source: Level ... your business. Download <strong>Moving
Your Customers From TDM to IP</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain
a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate
view of how well your company is treating your cus (...)
Excerpt related to
customers:
Zero Contact Resolution: How to Keep Customers and Build Great Brands. Source: RightNow Technologies. Document
Type: White Paper Description ...
Published:
2010-03-11
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Abstract:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Customer Relationship Management. No longer are customers simply sideline participants. Organizations are
empowering them with a wealth of knowledge to engage in (...)
Excerpt related to
customers:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package
to Use In Your Complex System of Cus...
Published:
2010-03-11
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Abstract:
IFS invested heavily in both product development and worldwide growth infrastructure for a few years, now with that infrastructure
in place, the company’s financial position has improved. This balancing of expenditures to promote global growth and improved
cash flow has long been IFS’ mixed blessing (...)
Excerpt related to
customers:
IFS To Be At Customers' (Web) Service. PJ Jakovljevic ... IFS To Be At Customers'
(Web) Service PJ Jakovljevic - July 2, 2002. Event Summary. At the ...
Published:
2002-07-02