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摘要:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced
that they have put together joint guidelines to safegua (...)
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customer:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the ...
发表于:
2002-02-09
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摘要:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
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customer:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
发表于:
2001-09-15
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摘要:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
相关的摘录
customer:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
发表于:
2004-01-30
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摘要:
WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer Conference showed us the
business plan in action. Is it time for other companies to consider this model? (...)
相关的摘录
customer:
WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer
Conference showed us the business plan in action. ...
发表于:
2003-06-05
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摘要:
Compaq rises, IBM falls, but Dell remains master of the desktop domain. (...)
相关的摘录
customer:
Compaq rises, IBM falls, but Dell remains master of the desktop domain.
发表于:
2000-06-02
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摘要:
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a
series of conversations and commitments that have been met. (...)
相关的摘录
customer:
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be
earned through a series of conversations ...
发表于:
2001-01-17
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摘要:
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications
grew; namely, the customer. Ignore him at your peril. (...)
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customer:
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications
grew; namely, the...
发表于:
2002-06-22
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摘要:
MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality
of support, vendor stability, ease of doing business, and affiliate product and industry knowledge. However, limited platform
support means that AS/400 products will contribute more t (...)
相关的摘录
customer:
MAPICS has consistently scored above average in the following customer-service & support benchmarks:
reliability, quality of support, vendor stabi...
发表于:
1999-09-01
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摘要:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
相关的摘录
customer:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors.
Fully integrated business suites l...
发表于:
2005-12-06
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摘要:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
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customer:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
发表于:
2005-08-04
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摘要:
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become
problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence
provides to help address these topics. (...)
相关的摘录
customer:
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues
before they become problems, and lower p...
发表于:
2007-08-08
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摘要:
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally
available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction. (...)
相关的摘录
customer:
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally
available in December. ...
发表于:
2000-12-15
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摘要:
Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think
they perceive? (...)
相关的摘录
customer:
Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you
think they perceive?
发表于:
2003-10-18
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摘要:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendors benefit. (...)
相关的摘录
customer:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendor...
发表于:
2005-08-12
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摘要:
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service?
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But
in its simplest form, what is good customer service? Olin T (...)
相关的摘录
customer:
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer
service? Outstanding customer serv...
发表于:
2010-11-26
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摘要:
On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals
to locate ideal trading partners, submit RFQs for new contracts, and receive the results of reverse auctions, all from their
familiar Fourth Shift vendor operations, manufacturing (...)
相关的摘录
customer:
On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals
to locate ideal trad...
发表于:
2000-08-14
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摘要:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
相关的摘录
customer:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core
functionality; vertical, industry...
发表于:
2005-12-05
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摘要:
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America.
Why does CGI expect thinkAnalytics’ software to make a difference to its customers? (...)
相关的摘录
customer:
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America.
Why does CGI expe...
发表于:
2000-09-22
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摘要:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
相关的摘录
customer:
Customer data integration (CDI) involves consolidation of customer information for a centralized
view of the customer experience. Implementing CDI...
发表于:
2009-09-11
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摘要:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports. (...)
相关的摘录
customer:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Am...
发表于:
2005-08-05