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摘要:
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become
problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence
provides to help address these topics. (...)
相关的摘录
customer technology:
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become
problems, and lower p...
发表于:
2007-08-08
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摘要:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some
solutions. (...)
相关的摘录
customer technology:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and t...
发表于:
2006-05-23
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摘要:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification
for DSL service. (...)
相关的摘录
customer technology:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sag...
发表于:
2000-06-02
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摘要:
Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency
and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited
way. More than simply serving a marketing role, a (...)
相关的摘录
customer technology:
Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency,
Enhanced Customer Service, and Increased Sales. ...
发表于:
2011-09-01
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摘要:
Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set
of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of
Dell Computer Corporation and Dell’s Platinum Counsel of c (...)
相关的摘录
customer technology:
... information systems evolved and mutated as the company sustained rapid growth and continually pushed
the envelope of customer focus, technology access, and ...
发表于:
2002-05-31
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摘要:
A Made2Manage Systems Customer Profile: The Story of Fuserashi International Technology, Inc. (F.I.T.).Reports and Other Package
to Use In Your Dynamic System of Made2Manage Systems Customer Profile. Based in Cleveland, Ohio (US), Fuserashi International
Technology, Inc. is a manufacturer of precision nut (...)
相关的摘录
customer technology:
A Made2Manage Systems Customer Profile: The Story of Fuserashi International Technology,
Inc. (FIT).Reports and Other Package to Use In Your Dyn...
发表于:
2010-03-11
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摘要:
Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize
the key enabler of continuous improvement and eliminating waste—technology. This white paper presents six brief case studies
of manufacturing companies that have built an under (...)
相关的摘录
customer technology:
Technology and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer.
Source: itelligence ...
发表于:
2011-03-25
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摘要:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
相关的摘录
customer technology:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
发表于:
2006-06-23
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摘要:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
相关的摘录
customer technology:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
发表于:
2006-03-17
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摘要:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
相关的摘录
customer technology:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
发表于:
2005-02-14
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摘要:
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex
and expensive business software at the group and headquarters level, wanting to lower costs and quicken implementation in
their subsidiaries. (...)
相关的摘录
customer technology:
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex
and expensive busin...
发表于:
2005-09-08
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摘要:
All good lean systems have both physical systems in the plant and near real time information technology backbones that centralize
data. The primary advantage of enterprise systems is that they can handle considerably more information than can be accommodated
manually. (...)
相关的摘录
customer technology:
All good lean systems have both physical systems in the plant and near real time information technology backbones that centralize
data. The primar...
发表于:
2006-02-16
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摘要:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly challenges the model that has led to their success so far. (...)
相关的摘录
customer technology:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly chal...
发表于:
2005-04-23
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摘要:
For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building
credibility doesn't have to be costly. This article touches on the concepts you can employ to build your credibility. These
concepts are the basis for a seminar presented by Th (...)
相关的摘录
customer technology:
For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building
credibility doesn'...
发表于:
2004-04-10
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摘要:
Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments.
Tree Top's structured process of reviewing proposed IT investments will allow an enterprise to understand this alignment,
and prioritize investments. (...)
相关的摘录
customer technology:
Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree
Top's structured pro...
发表于:
2006-04-05
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摘要:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
相关的摘录
customer technology:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
发表于:
2005-02-17
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摘要:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
相关的摘录
customer technology:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
发表于:
2005-02-15
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摘要:
Intense product architecture rejuvenation, functional enhancements cycles, and market consolidation exert pressure on all
mid-market vendors offering ERP and warehouse management solutions. Adonix must carefully allot research and development funds
and screen its new assets to increase its competitive ed (...)
相关的摘录
customer technology:
Intense product architecture rejuvenation, functional enhancements cycles, and market consolidation exert pressure on all
mid-market vendors offer...
发表于:
2005-09-22
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摘要:
e-Commerce initiatives that are launched without a clear vision of how customers are engaged and what they experience carry
significant risk of failure. Of equal importance is a clear understanding of the degree to which web-based customer interactions
are integrated across the organization. (...)
相关的摘录
customer technology:
e-Commerce initiatives that are launched without a clear vision of how customers are engaged and what they experience carry
significant risk of fa...
发表于:
2002-04-16
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摘要:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a (...)
相关的摘录
customer technology:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcas...
发表于:
2007-09-19