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Documents related to » customer support solution


NoSQL for My BI Solution? » The TEC Blog
Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100) Information Management and Collaboration (38) Inside TEC (85) Manufacturing Operations (93) Product Lifecycle Matters (73) Risk and Compliance (26) Software 101 (64) Software Selection (241) Supply Chain Logistics (229) Talent Management Matters (67) TechnoBabble (40) Up Close and Personal (57) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SUPPORT SOLUTION: Apache, bi, bigtable, businessintelligence, cassandra, cloudera, data warehouse, databases, datastax, hadoop, hive, nosql, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-07-2011

Apriso Launches Global EMI Solution » The TEC Blog
Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100) Information Management and Collaboration (38) Inside TEC (85) Manufacturing Operations (93) Product Lifecycle Matters (73) Risk and Compliance (26) Software 101 (64) Software Selection (241) Supply Chain Logistics (229) Talent Management Matters (67) TechnoBabble (40) Up Close and Personal (57) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SUPPORT SOLUTION: Apriso, bi, emi, flexnet, industry watch, Manufacturing, manufacturing intelligence, manufacturing process intelligence, MES, MOM, mpi, plm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-04-2013

Cognos Unveils CRM Solution
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.

CUSTOMER SUPPORT SOLUTION: and scorecarding) for the customer relationship management (CRM) marketplace. The announcement was part of an aggressive CRM market initiative showcased at Cognos s Enterprise 2000 conference to an audience of corporate executives and industry experts. Cognos showcased its Cognos business intelligence for CRM solution as providing the extensive interactive reporting, analysis and scorecarding functionality critical to organizations looking to better attract and retain customers. CRM is generally
11/6/2000

Cézanne EPM Solution
EPM is without doubt the main competitive arena of the coming decade. Companies that know how to adopt the most advantageous

CUSTOMER SUPPORT SOLUTION: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/29/2005 9:33:00 AM

Selecting a Cost-Effective Conferencing Solution
As you evaluate conferencing solutions for your organization, an important selection consideration should be the overall cost of the solution; both initial and on-going. It is necessary to evaluate the cost of your current conferencing solution as well as whether an on-premise alternative will pay for itself in a reasonable amount of time. Find out how.

CUSTOMER SUPPORT SOLUTION: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/20/2010 1:45:00 PM

10 Strategies for Choosing a Midmarket ERP Solution
Find out in 10 Strategies for Choosing a Midmarket ERP Solution.

CUSTOMER SUPPORT SOLUTION: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
4/12/2011 10:00:00 AM

Zoho Advances Its CRM Solution with Zoho CRM Document Library » The TEC Blog
Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100) Information Management and Collaboration (38) Inside TEC (85) Manufacturing Operations (93) Product Lifecycle Matters (73) Risk and Compliance (26) Software 101 (64) Software Selection (241) Supply Chain Logistics (229) Talent Management Matters (67) TechnoBabble (40) Up Close and Personal (57) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SUPPORT SOLUTION: content management, CRM, customer relationship management, industry watch, Zoho, Zoho CRM Document Library, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-01-2013

New Manufacturing Solution in the Cloud: Exact Macola On Demand » The TEC Blog
Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100) Information Management and Collaboration (38) Inside TEC (85) Manufacturing Operations (93) Product Lifecycle Matters (73) Risk and Compliance (26) Software 101 (64) Software Selection (241) Supply Chain Logistics (229) Talent Management Matters (67) TechnoBabble (40) Up Close and Personal (57) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SUPPORT SOLUTION: Cloud, CRM, distribution, ERP, Exact Macola Manufacturing Pro, Exact Online Portfolio, exact software, Globe, Macola, macola on demand, Manufacturing, on demand, on premise, SaaS, small and medium businesses, smb, Synergy, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-01-2012

Lotus Announces Upcoming Release of ASP Solution Pack
SAN JOSE, Calif., Oct. 26, 1999 -- At ISPCON'99, IBM's Lotus Development Corp. today announced the ASP Solution Pack, a hosted applications offering that provides a Lotus Domino- and IBM WebSphere-powered platform and a ready-to-rent solution set directly targeted at the needs of Application Service Providers (ASPs) and their small and mid-sized business customers.

CUSTOMER SUPPORT SOLUTION: small and mid-sized business customers. The ASP Solution Pack combines Web application servers with differing core competencies and manages them via a common Hosting Management System. This enables ASPs to easily host, manage and deliver three categories of business applications: collaborative, transactive and real-time. (Source: Lotus Press) Market Impact The Lotus ASP Solution Pack contains four core ready to rent applications, which provide secure on-line groupware and application configuration
12/15/1999

Mirapoint ~ ISP Messaging Solution in a Box?
The Mirapoint administration client allows you to also administer services directly. Mirapoint supports SNMP (Simple Network Management Protocol), NIS (Network Information Service), SMTP (Simple Mail Transfer Protocol), POP (Post Office Protocol) and IMAP (Internet Mail Access Protocol).

CUSTOMER SUPPORT SOLUTION: Mirapoint ~ ISP Messaging Solution in a Box? Mirapoint ~ ISP Messaging Solution in a Box? P. Hayes - April 24, 2000 Read Comments Product Background Satish Ramachandran founded Mirapoint in 1997; he presently serves as President and CEO. Mirapoint s vision was to offer an all-in-one messaging appliance as opposed to a shrink-wrapped software package to be installed on existing servers. The company was incorporated in 1998 with venture capital funding from MKS ventures and WorldView Technology Partners. A
4/24/2000

Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

CUSTOMER SUPPORT SOLUTION: SAP experts at the customer site, and SAP Service & Support and Partner Support employees. The process is integrated in all ALM processes of the SAP Solution Manager and in any SAP Business Suite solution. It can be connected to a non-SAP help desk application. It includes follow-up activities, such as knowledge research, root cause analysis, or change management—all end-to-end across different support levels and different technologies. Technical Operations—Represents all capabilities for monitoring,
10/27/2011 11:35:00 AM


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