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Documents related to » customer services


AGPL v3 Touches Web Services » The TEC Blog
Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Information Management and Collaboration (39) Inside TEC (92) Manufacturing Operations (100) Product Lifecycle Matters (81) Risk and Compliance (27) Software 101 (66) Software Selection (255) Supply Chain Logistics (241) Talent Management Matters (74) TechnoBabble (41) Up Close and Personal (59) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SERVICES: AGPL, innovation, soa, web 2.0, web based service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2007

Amazon Launches Web Services Marketplace » The TEC Blog
business intelligence (BI) and customer relationship management (CRM) tools. This is an innovative approach from Amazon to provide its users with an increasing number of enterprise software solutions to choose from—and enable them to complete their corporate software portfolio under AWS. I welcome your feedback—drop a line below with your thoughts, and I’ll respond as soon as I can. Share This   Read More     --> Trackback Address     Tags: amazon , amazon aws , aws , aws marketplace , Cloud

CUSTOMER SERVICES: amazon, amazon aws, aws, aws marketplace, Cloud, Cloud Computing, ec2, paas, SaaS, Software as a Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-04-2012

Dell Tops in Customer Satisfaction
Compaq rises, IBM falls, but Dell remains master of the desktop domain.

CUSTOMER SERVICES: Dell Tops in Customer Satisfaction Dell Tops in Customer Satisfaction C. McNulty - June 2, 2000 Read Comments C. McNulty - June 2, 2000 Event Summary HAMPTON, NH -- (May 3, 2000) Technology Business Research ( >www.tbri.com ) just completed its First Quarter 2000 Corporate IT Buying Behavior and Customer Satisfaction Study, part of a quarterly tracking service measuring corporate end-user satisfaction with desktop, Intel-based server and laptop/notebook systems vendors. This quarter s study is based on
6/2/2000

Dell, IBM in $6B Services Deal
Dell Computer Corp. and IBM Corp. announced that IBM will provide service and support for Dell PCs and servers.

CUSTOMER SERVICES: services to Dell corporate customers. The deal marks an expansion of the $16 billion agreement announced in March, 1999. Under that agreement, Dell will purchase key technology components such as data storage disks and computer chips from IBM. IBM will use the March agreement to provide an outlet (other than its own products) for technology it has developed. (Dell is currently the #2 worldwide provider of PCs and IBM is #3.) Market Impact This deal means Dell once again will have a credible service
10/6/1999

Announcing TEC’s ERP for Services Buyer’s Guide » The TEC Blog
The guide also features customer success stories, illustrating how various ERP for Services solutions have helped companies address their challenges, improve cost-efficiency, and increase overall project profitability. It also includes a comprehensive directory of ERP for Services software providers, as well as links to ERP for Services resources (TEC articles, reports, blog posts, RFP templates, and related comparison reports) to assist companies looking for ERP for Services software. This guide is a

CUSTOMER SERVICES: buyers guide, ERP, erp for services, Project Management, service, service based, Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-05-2012

Sage 300 ERP 6.0 Certification Report (ERP for Services)
Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

CUSTOMER SERVICES: Contact Management (CM),   Customer Service and Support,   Enterprise Application Integration (EAI),   Systems Integration,   Collaboration and Groupware,   Time and Expense Reporting,   Product Development and Portfolio Management (PPM),   Project Accounting,   Resource Management (Scheduling and Planning),   Demand Management,   Project Management Related Industries:   Financial Intermediation,   Education,   Health Care and Social Work,   Community,   Social,   and Personal Services
11/24/2011 2:10:00 PM

Maximizing Customer Intimacy by Integrating Data
Retail departments enticed by software which promises to make them better and more accurate often fail to consider that they will need constant input and output of data in order for the software to work effectively. To improve the customer experience, a retail organization needs to fashion itself into an integrated enterprise that relies on a single database. But how?

CUSTOMER SERVICES: Maximizing Customer Intimacy by Integrating Data Maximizing Customer Intimacy by Integrating Data Source: Celerant Technology Corp. Document Type: White Paper Description: Retail departments enticed by software which promises to make them better and more accurate often fail to consider that they will need constant input and output of data in order for the software to work effectively. To improve the customer experience, a retail organization needs to fashion itself into an integrated enterprise that
5/11/2006 12:32:00 PM

Sustainability through Managed Print Services
This paper highlights the environmental impact of printing and discusses how a managed print service can support an organization's sustainability goals, while also lowering costs and driving business efficiency.

CUSTOMER SERVICES: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/9/2012 7:01:00 AM

Demand and Delivery Management in IT Services
Even when business revenues decline, the demand for IT services often continues to increase. To meet those challenges, both businesses and IT partners must come to terms with the demand and delivery needs of each group. Strong communication between the user and the IT provider is essential. Strategize your initiatives and transform your business: find out key recommendations to manage IT supply and demand relationships.

CUSTOMER SERVICES: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
11/7/2007 3:37:00 PM

Employee Fraud within Financial Services
Financial service institutions spend thousands of dollars every year on securing their networks from external breaches, but often fail to think about possible internal threats. Employee fraud has become a growing problem in the financial sector—one that many institutions are not fully prepared to handle. Implementing automated detection technologies, however, can be their first line of defense to eradicating this problem.

CUSTOMER SERVICES: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/8/2007 5:08:00 PM

Bokanyi Consulting Solutions and Services
...

CUSTOMER SERVICES: Bokanyi Consulting Solutions and Services Bokanyi Consulting Solutions and Services Source: Bokanyi Consulting, Inc Document Type: Brochure Description: ... Bokanyi Consulting Solutions and Services style= border-width:0px; />   comments powered by Disqus Source: Bokanyi Consulting, Inc Learn more about Bokanyi Consulting, Inc Readers who downloaded this brochure also read these popular documents! Best Practices for ERP Implementation The Business Trouble with Spreadsheet Sprawl Mobile Is the New Face
1/21/2010 2:32:00 PM


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