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Featured Documents related to » customer service technology


OutlookSoft vs Hyperion Technology
OutlookSoft vs Hyperion Technology
Compare ERP solutions from both leading and challenging solutions, such as OutlookSoft and Hyperion Technology.


Customer Care & Billing RFP Templates
Customer Care & Billing RFP Templates
RFP templates for Customer Care & Billing help you establish your selection criteria faster, at lower risks and costs.


Customer Relationship Management (CRM) Evaluation Center
Customer Relationship Management (CRM) Evaluation Center
Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best solution.


Documents related to » customer service technology


The Technology Choices
In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor.

CUSTOMER SERVICE TECHNOLOGY: small-to-medium enterprise, SME, Microsoft Business Solutions, MBS, Sage Group, user interface, UI, information technology, IT.
8/27/2005

How Green Is Your Technology Landscape? » The TEC Blog


CUSTOMER SERVICE TECHNOLOGY: ERP, green IT, Project Management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-05-2008

Video Synopsis Technology
Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long.

CUSTOMER SERVICE TECHNOLOGY:
4/6/2010 6:01:00 AM

Anatomy of a Technology Selection
Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of Dell Computer Corporation and Dell’s Platinum Counsel of customers.

CUSTOMER SERVICE TECHNOLOGY: Technology Selection, business process, process automation tools , process performance improvement , software selection processes, zero latency, Dell Computer, Dell's manufacturing , Dell's distribution process, Dell's information systems .
5/31/2002

Big Data: Trends, Strategies, and SAP Technology
The convergence of intelligent devices, social networking, pervasive broadband communications, and analytics is redefining relationships among producers, distributors, and consumers. The growth in volume, variety, and velocity of data has created new challenges and opportunities. This IDC paper discusses the emerging technologies of the big data movement, the various challenges it has created, and how they can best be met.

CUSTOMER SERVICE TECHNOLOGY: big data, big data challenges, big data solutions, big data technologies, big data technology requirements, big data technology landscape, big data misconceptions, big data technology use cases, IDC's decision management framework, SAP technology.
2/18/2013 4:02:00 PM

SaaS in Business Intelligence: The Game-changing Technology
Midsize retailers recognize the value of business intelligence (BI), but many feel BI solutions are beyond their reach. Nowhere is this need more keenly felt than in the midsize retail business, where the right decisions can mean all the difference between success and failure. With limited budgets and staff size, there’s little margin for error. So, how should midsize companies approach these issues? Learn more.

CUSTOMER SERVICE TECHNOLOGY:
5/21/2009 9:17:00 AM

Dell KACE Remote Management with Intel vPro Technology
With the latest versions of Intel vPro technology, KACE Appliances offer remote management capabilities for systems that are better than ever—even when the KACE agents are not running, or the system is blue-screened, or has hardware or startup issues. This paper details how Dell KACE Appliances can be integrated with the Intel vPro technology to offer effective remote system management and recovery.

CUSTOMER SERVICE TECHNOLOGY: dell kace remote management with intel vpro technology, kace, intel vpro, what is intel vpro, intel v pro, dell kace, kace dell, what is dell kace, management appliance, vpro technology, what is vpro technology, dell system management, dell systems management, dell appliance, dell system tools, v pro technology, dell management tools, dell appliances, dell systems management tools, kace k1000, vpro management, dell control center, kace k2000, kace appliance.
5/25/2012 9:47:00 AM

IFS Applications™ 7 Architecture and Technology
IFS Applications is built using the same principles employed by successful manufacturers—the production and assembly of components. This allows change and evolution within a component without affecting other components. With a proven track record of building for change, IFS provides step-by-step, non-disruptive introduction of new technologies into operational systems.

CUSTOMER SERVICE TECHNOLOGY:
5/12/2006 12:40:00 PM

Technology Adoption in Midsize Wholesale Distributors
Simon Ellis, practice director of supply chain strategies at IDC Manufacturing Insights, responds to questions regarding the business processes of wholesale distributors and customer relationship management (CRM) tools, and discusses how new technology trends—cloud, mobility, social business, and big data—are affecting wholesale distributors.

CUSTOMER SERVICE TECHNOLOGY: customer relationship management tools, wholesal distributors crm, wholesale distribution crm, wholesale distribution business processes, inventory management tools, wholesale distribution best practices, master data management tools, inventory management and optimization, inventory optimization tools, tools inventory management, tools of inventory management, tools for inventory management, inventory management tools and techniques, tools and techniques of inventory management.
6/19/2012 12:06:00 PM

Telco Charged with Trickery on Technology
Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.

CUSTOMER SERVICE TECHNOLOGY: internet service providers, internet service provider isp, isp, dsl isp, internet isp, local isp, telephone companies, dial up isp, broadband isp, cable isp, isp service, isp services, isp providers, low cost isp, internet service provider, dialup isp, local telephone companies, billing service, cable internet service provider, wireless internet service provider, dsl internet service provider, wireless isp, isp provider, compare isp, best internet service provider, internet provider service, high speed internet, internet providers, internet provider, internet access, isp connection, best isp, .
10/6/1999

Case Study: Crystal Technology, Inc.
With over 150 people in its product development teams working to deliver a number of highly customized product lines, crystal and optical component manufacturer Crystal Technology Inc. needed to revisit its product development processes, and find ways to improve efficiency. Learn how a new product lifecycle management (PLM) system helped the company reduce engineering change cycles by 16 percent and save $250,000.

CUSTOMER SERVICE TECHNOLOGY: Omnify, Crystal Technology, manufacturing, manufacturing business, plm, manufacturing engineering, design manufacturing, product manufacturing, optical equipment, product lifecycle management, product management lifecycle, design for manufacturing, optical components, plm software, agile plm, optical manufacturing, agile manufacturing, plm management, plm pdm, plm product, oxide crystal, manufacturing integration, plm solutions, cad plm, plm news, plm product lifecycle, plm product lifecycle management, plm system, plm ugs, product lifecycle management software, teamcenter plm, ugs plm, catia .
4/19/2010 11:33:00 AM

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