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Abstract:
Your Challenge: Get Decision Makers' Approval for Enterprise ROI through Sage MAS. Specific, Measurable, Achievable, Relevant
and Time-Bound. The Gantry Group, a strategic advisory and market intelligence firm, conducted interviews with nine companies
that have deployed Sage MAS 90, 200, or 500. While eve (...)
Excerpt related to
customer service sage mas:
Your Challenge: Get Decision Makers' Approval for Enterprise ROI through Sage MAS. Specific, Measurable, Achievable, Relevant
and Time-Bound. The G...
Published:
2010-03-11
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Abstract:
Get the white paper that compares the business intelligence capabilities of these two popular business management solutions
head-to-head. (...)
Excerpt related to
customer service sage mas:
... Download your PDF copy of BI Capabilities Comparison: Sage MAS 90 ERP
vs. QuickBooks Enterprise today. For assistance, please contact customer service. ...
Published:
2010-03-11
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Abstract:
Sage ERP MAS 90 (v. 4.5) product certification report. Assisted online evaluation of ERP solutions for services. Sage ERP
MAS 90 (v. 4.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the
ERP Evaluation Center. The certification seal is a valuabl (...)
Excerpt related to
customer service sage mas:
... Download <strong>Sage ERP MAS 90 (v. 4.5 ...
Accounting, Portfolio and Investment Management, Risk Management, Contract Management, Customer Service
and Support ...
Published:
2012-02-27
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Abstract:
Customer Success. Download IT Research White Papers Linked To the Customer Success. For years, Sage MAS 90 ERP served Metrolina
Greenhouses well as its accounting and distribution solution. But continued growth and expansion led it to seek a comprehensive
warehouse management solution (WMS), to incorporat (...)
Excerpt related to
customer service sage mas:
Customer Success. Download IT Research White Papers Linked To the Customer Success. For years, Sage MAS 90 ERP served Metrolina
Greenhouses well as...
Published:
2010-03-11
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
customer service sage mas:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
customer service sage mas:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Customer Life Cycle Management. Research shows that back-office connectivity is not addressed by many customer
relationship management (CRM) solutions—meaning (...)
Excerpt related to
customer service sage mas:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Custo...
Published:
2010-03-11
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Abstract:
Growing Food and Beverage Businesses. Find Free Plan and Other Solutions to Define Your Project Implementation In Relation
To Food and Beverage Businesses. Global demand for food and beverages continues to rise, and the market will pay a premium
for partially prepared healthier choices. Food and beverage (...)
Excerpt related to
customer service sage mas:
Growing Food and Beverage Businesses. Find Free Plan and Other Solutions to Define Your Project Implementation In Relation
To Food and Beverage Bus...
Published:
2010-03-11
-
Excerpt related to
customer service sage mas:
... A commitment to providing an extraordinary customer service (via a
local focus and reach ... in the US) and upward migration options (eg, Sage ERP MAS
90, Sage ...
Published:
2011-03-25
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Abstract:
Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved
from e-mail management into service experience management. See how KANA's software and service offerings help more than 600
customers manage the entire customer service lifecycl (...)
Excerpt related to
customer service sage mas:
... See how KANA's software and service offerings help more than 600 customers manage
the entire customer service lifecycle, from initial customer contact through
...
Published:
2011-04-26
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Abstract:
Case Study: VAI Improves Customer Service with Business Portal. IT White Papers and Other Computer Software to Use In Your
Customer Service with Business Portal Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and
associated services to clients in the manufacturing, wholesal (...)
Excerpt related to
customer service sage mas:
Case Study: VAI Improves Customer Service with Business Portal. ... Of
prime importance, the portal structures the customer service process. ...
Published:
2010-03-11
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Abstract:
Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated solution for sales
automation or customer service. Sales reps lacked what they needed to follow up on leads and were losing valuable opportunities.
But when the company implemented an e-customer relati (...)
Excerpt related to
customer service sage mas:
... Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated
solution for sales automation or customer service. ...
Published:
2010-03-11
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Abstract:
Since opening its first location in 1987, Australia’s TradeTools Direct has become a multilocation retailer to customers
in the building trade. When it came time to transition from its cumbersome paper-based record-keeping system, the company
chose Pronto Software. Find out how Pronto’s fully integra (...)
Excerpt related to
customer service sage mas:
... out how Pronto’s fully integrated point-of-sale (POS) system and accounting functions helped TradeTools
increase efficiency and improve customer service. ...
Published:
2010-03-11
-
Excerpt related to
customer service sage mas:
... As mentioned in Part 1, Sage has a couple of ... have garnered sizeable
and loyal small customer bases with hundreds of thousands of active service contracts. ...
Published:
2011-04-07
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Abstract:
Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying
to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network
Optimization (SNO) model from ServicePower is a set of (...)
Excerpt related to
customer service sage mas:
Service Network Optimization: Achieving Success in Field Service. ... Download
<strong>Service Network Optimization: Achieving Success in Field Service</strong>.
...
Published:
2010-03-11
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Abstract:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small
and medium sized enterprise market (SME). Acquiring addition (...)
Excerpt related to
customer service sage mas:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesL...
Published:
2004-08-05
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Abstract:
Customer buying decisions are often affected by “inspiration”—an emotional state that separates a casual browser from
an engaged customer. Successful retail merchandisers select products and promote them in ways that lure prospects into the
selling environment. But what are the elements of an i (...)
Excerpt related to
customer service sage mas:
How to Create a Unique Shopping Experience, Part 3: Inspiring the Customer. Source: SAP. Document Type: White
Paper Description: Customer ...
Published:
2010-03-11
-
Excerpt related to
customer service sage mas:
... As mentioned in Part 1, Sage has a couple of ... have garnered sizeable
and loyal small customer bases with hundreds of thousands of active service contracts. ...
Published:
2011-04-07
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Abstract:
The social Web is revolutionizing how customers interact with each other and with businesses. At the heart of this transformation
is a power shift in which customers own the conversation. Direct marketing is no longer the main influence on purchasing decisions;
crowd intelligence is increasingly driving (...)
Excerpt related to
customer service sage mas:
Harnessing The Social Web To Deepen Customer Intimacy: Selecting A Social Enterprise Strategy That’s Right
For You. Source: SAP. ...
Published:
2010-10-19
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Abstract:
Making The Move : What To Do When You've Outgrown QuickBooks. Find Free Guides and Other Solutions to Define Your Systems
Implementation In Relation To the QuickBooks. Your old solution provided the basic bookkeeping capabilities you needed to
start your company. But now, you have more customers. More emp (...)
Excerpt related to
customer service sage mas:
Making The Move : What To Do When You've Outgrown QuickBooks. Find Free Guides and Other Solutions to Define Your Systems
Implementation In Relatio...
Published:
2010-03-11