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Abstract:
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization
of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course,
be frugal, but in areas that don’t touch the cust (...)
Excerpt related to
customer service examples:
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization
of Steal Market ...
Published:
2010-03-11
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Abstract:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation to Improving Operations by Using Customer Feedback. Customer service means being aware of needs, problems,
and fears. Studies have shown that the cost of acqui (...)
Excerpt related to
customer service examples:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation ...
Published:
2010-03-11
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Abstract:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of
these thriving Boutique Vendors will actually be conglomer (...)
Excerpt related to
customer service examples:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of ...
Published:
2003-07-18
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Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
customer service examples:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Abstract:
SYSPRO and Epicor are examples of .NET-enabled legacy software systems that have partly been componentized (rewritten), with
"wrappers" added to the rest so that the legacy functionality can be used and extended through Web services on the .NET Framework. (...)
Excerpt related to
customer service examples:
SYSPRO and Epicor are examples of .NET-enabled legacy software systems that have partly been componentized (rewritten), with
"wrappers" added to t...
Published:
2006-10-03
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Abstract:
While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly
be only a few dozen. Amid these ongoing seismic consolidation tremors, smaller application vendors are left with few choices:
going private under a wealthy financial backer’s wing th (...)
Excerpt related to
customer service examples:
While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly be
only a few dozen. Amid...
Published:
2003-07-16
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Abstract:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Complex System in relation to Account Management, Service Metrics, and Customer Dashboards. A service business
should be managed and measured based on the maturit (...)
Excerpt related to
customer service examples:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Com...
Published:
2010-03-11
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Abstract:
Customer Focused Self-service: Building the Balanced Business Case.Solutions and Other Documents to Characterize Your Purchase,
In Relation To Customer Focused Self-service. Countless customers are engaging in self-service, in the process helping companies
save millions by deflecting service interactions (...)
Excerpt related to
customer service examples:
Customer Focused Self-service: Building the Balanced Business Case.Solutions and Other Documents to Characterize Your Purchase,
In Relation To Cust...
Published:
2010-03-11
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Abstract:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
Excerpt related to
customer service examples:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry...
Published:
2005-12-05
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Abstract:
For a vendor, focus is good, as it often results with more value to its targeted customers. A highly focused vendor can
also remain profitable even in difficult economic times. One example of a vendor delivering more by covering less is Ross
Systems. (...)
Excerpt related to
customer service examples:
... Using the iRenaissance Customer Portal, Cambrex is improving customer
service by providing ... Examples of specific functions for these industries,
in addition to ...
Published:
2002-04-10
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Abstract:
You may not have heard of master data management (MDM), but it can help an organization cut costs while strengthening its
sales and marketing efforts. Find out how MDM can help boost your company's bottom line in this latest podcast. (...)
Excerpt related to
customer service examples:
... companies reduce cost on customer service levels because ...
to directly bring in customer preferences from ... are specific illustrations and examples
where companies ...
Published:
2007-10-03
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Abstract:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of
these thriving Boutique Vendors will actually be conglomer (...)
Excerpt related to
customer service examples:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of ...
Published:
2003-07-18
-
Abstract:
While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly
be only a few dozen. Amid these ongoing seismic consolidation tremors, smaller application vendors are left with few choices:
going private under a wealthy financial backer’s wing th (...)
Excerpt related to
customer service examples:
While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly be
only a few dozen. Amid...
Published:
2003-07-16
-
Excerpt related to
customer service examples:
... care home visits would be appointment-based examples of field ... Accordingly,
a field service person or a crew is ... 11:30 in the morning (and the customer
needs to ...
Published:
2010-03-19
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Abstract:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in the discrete automotive manufacturing (which it has recently started with BRAIN) and solid SCE product
modules that it might embed into its own SCM suite and p (...)
Excerpt related to
customer service examples:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in ...
Published:
2003-07-17
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Excerpt related to
customer service examples:
... from product-based sales to service-based sales. Examples are already
prevalent in the aerospace ... Simple customer relationship management (CRM) strategies
have ...
Published:
2010-03-16
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Abstract:
Business strategy, a road map telling us how the business plans to be successful, does not guarantee success. Strategy execution
requires business processes that do what the strategy calls for--and do it well. In today's automated world, these business
processes rely on business systems. Therefore, a dir (...)
Excerpt related to
customer service examples:
... It is difficult to imagine a company with effective business processes for customer
service without expecting it to have effective business systems in ... Examples.
...
Published:
2004-07-31
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Abstract:
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
System to Use In Your Organization to Meet New Demands in Sales and Customer Service. Traditionally, utilities have leveraged
robust meter, network, and customer service infrastructure (...)
Excerpt related to
customer service examples:
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
System to Use In Your Org...
Published:
2010-03-11
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Abstract:
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers. Read IT Information In Relation To Service-Oriented
Architecture (SOA) and Small Manufacturers. Within the manufacturing community, the arrival of the latest, greatest enterprise
software technology is often met with skepti (...)
Excerpt related to
customer service examples:
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers. Read IT Information In Relation To Service-Oriented
Architecture...
Published:
2010-03-11
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Excerpt related to
customer service examples:
... their own unique attributes for customer management, field service
execution, decision ... Examples include products to provide technicians with mobile ...
Published:
2011-04-04