Home
 > search for

Featured Documents related to » customer satisfaction process



ad
Get Top CRM Software Comparisons

Find the best CRM software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » customer satisfaction process


Dell Tops in Customer Satisfaction
Compaq rises, IBM falls, but Dell remains master of the desktop domain.

CUSTOMER SATISFACTION PROCESS: Dell Tops in Customer Satisfaction Dell Tops in Customer Satisfaction C. McNulty - June 2, 2000 Read Comments C. McNulty - June 2, 2000 Event Summary HAMPTON, NH -- (May 3, 2000) Technology Business Research ( >www.tbri.com ) just completed its First Quarter 2000 Corporate IT Buying Behavior and Customer Satisfaction Study, part of a quarterly tracking service measuring corporate end-user satisfaction with desktop, Intel-based server and laptop/notebook systems vendors. This quarter s study is based on
6/2/2000

Sales Process Map
Today’s new technologies and tools are changing the sales process. Sales teams that incorporate social insights into the sales process are pulling ahead, while reps who stick with traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters.

CUSTOMER SATISFACTION PROCESS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
7/4/2013 10:54:00 AM

What Makes Process Process?
The systems dealing with manufacturing, inventory, procurement, and customer order management systems are among the systems that often prove to be the hardest to acquire due to the unique issues of the process enterprise.

CUSTOMER SATISFACTION PROCESS: manufacturing, inventory, procurement, and customer order management systems are among the systems that often prove to be the hardest to acquire due to the unique issues of the process enterprise. Although the list of unique requirements can be defined, what are the root causes of the differences … what makes process process? These root causes flow from a few characteristics of the business. The Basic Nature of Material Process materials are often powder, liquid, or gas on the raw material end—and
3/21/2008

Optimizing the Supply Chain and Increasing Customer Satisfaction
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence provides to help address these topics.

CUSTOMER SATISFACTION PROCESS: Supply Chain and Increasing Customer Satisfaction Optimizing the Supply Chain and Increasing Customer Satisfaction Shockwave Flash plug-in is not installed or disabled. Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence provides to help address these topics.   comments powered by Disqus Related Audio
8/7/2007 9:06:00 AM

Is Fourth Shift Succeeding in Providing Complete Customer Care ?
On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals to locate ideal trading partners, submit RFQs for new contracts, and receive the results of reverse auctions, all from their familiar Fourth Shift vendor operations, manufacturing planning and scheduling, and product definition screens. Earlier, on July 18, Fourth Shift Corporation reported a loss of $.37 per share for the second quarter ended June 30, 2000.

CUSTOMER SATISFACTION PROCESS: Succeeding in Providing Complete Customer Care ? Is Fourth Shift Succeeding in Providing Complete Customer Care ? P.J. Jakovljevic - August 14, 2000 Read Comments P.J. Jakovljevic - August 14, 2000 Event Summary According to a press release from July 25, Fourth Shift Corporation, a Minneapolis-based global application software vendor for small-to-medium enterprises (SME) and SupplierMarket.com, an Internet marketplace that provides mutual benefits to buyers and suppliers of manufactured direct
8/14/2000

Business Process Overview: Service Management
Competition and rapidly developing technology constantly drive new business models. Thus, success can be dependent on how rapidly you can deploy and adapt service processes to accommodate new requirements. To stay ahead of your competitors, you need to be armed with a software package that lets you make decisive decisions and implement procedures to meet the increasing demands of customers.

CUSTOMER SATISFACTION PROCESS: Disqus Related Topics:   Customer Relationship Management (CRM),   Customer Service and Support Source: IBS Learn more about IBS Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Sales Process Map 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey Mobile Applications for Human Resources: The
11/16/2006 2:22:00 PM

Case Study: Process Manufacturing
With 2008 sales of over $10 billion, a global process manufacturer realized that strategic focus on pricing was critical to enhancing its competitiveness and overall profitability. A key element of the company’s pricing and profitability initiative was to invest in an enterprise-wide pricing solution, to take advantage of ongoing pricing opportunities. Find out about the price management solution the company chose.

CUSTOMER SATISFACTION PROCESS:   margin analytics,   customer tracking,   recovery dashboard,   return on investment,   performance indicators,   key performance indicators,   KPIs,   KPI,   price realization,   price optimization,   price management Source: Vendavo Learn more about Vendavo Readers who downloaded this case study also read these popular documents! Best Practices for ERP Implementation Sales Process Map 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses:
11/26/2009 3:27:00 PM

It’s About Process (or the Ability to be Responsive) -- Part III » The TEC Blog
product and service defects, customer and supplier complaints, non-conformance issues, health and safety incidents, and RMAs. Separate tabs keep key information within easy reach, whereby team members can log issues as they arise, prioritize them, and update their status as appropriate. Built-in reports let users see open issues by project, projects by stage, and many other categories. On a proactive side, the tool can be leveraged by companies to create and implement corrective and preventive actions

CUSTOMER SATISFACTION PROCESS: BPM, business process management, on demand, responsability, SaaS, webcom, workflow, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-08-2008

Business Intelligence for Process Industries
Business Intelligence for Process Industries: Actionable Insights for Business Decision Makers. Download Free Technology Research Guides Linked to Business Intelligence for Process Industries. The IT investments that have allowed firms in process industries to increase the efficiency of their operations and supply chains have also created vast stores of data. Unfortunately, many companies are still unable redeploy that data to drive innovation. Learn how the next generation of business intelligence (BI) tools can help your company gain a competitive advantage by harnessing the information IT systems generate.

CUSTOMER SATISFACTION PROCESS: and accurate information and customer messaging. Ultimately, it delivers substantial improvements in revenue and profitability. Business intelligence is not limited to senior managers; smart companies are distributing business intelligence more broadly across their organizations. Every business process requires a certain amount of insight and analytics, which should be delivered to the right individual at the right time. ThyssenKrupp is one of the worlds largest manufacturing and technology groups. The
1/20/2009 1:15:00 PM

It’s About Process (or The Ability to Be Responsive)
Expand your knowledge about Business Process Management (BPM), read TEC's whitepaper entitled It's About Process. Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

CUSTOMER SATISFACTION PROCESS: Improved internal and external customer satisfaction is the result of allowing customers real-time access to information about what is being done to each one of their cases. In addition, companies can improve their products and/or services by collecting and analyzing feedback from their customers, users, sales, etc. This dovetails into improved transparency and collaboration, whereby team members can share access and work in the same space across departments, divisions, and enterprises. The use of
1/14/2009 1:50:00 PM

An Analyst s View of Process Industry SMB Challenges
Process manufacturing industries have distinct needs from an enterprise resource planning (ERP) system. Here’s an overview of what process manufacturing requires from an ERP solution, including business intelligence capabilities.

CUSTOMER SATISFACTION PROCESS: fluctuation changing patterns of customer demand escalating business costs problems in implementing new technologies competitive business pressures shortage of skilled workers To address these issues, process industry manufacturers and distributors must manage the following key activities, and ensure they use an enterprise system that supports these activities: Planning production for both materials and capacity—to develop a production plan, manufacturers must ensure that there are sufficient available
9/7/2009


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others