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Abstract:
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally
available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction. (...)
Excerpt related to
customer relationships:
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally
available in December. ...
Published:
2000-12-15
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Abstract:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendors benefit. (...)
Excerpt related to
customer relationships:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendor...
Published:
2005-08-12
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Abstract:
Improving Customer Relationships: An Integrated Approach. Find Free Proposal and Other Solutions to Define Your Project In
Relation To Customer Relationships. It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver
on their expectations, and your revenue will increas (...)
Excerpt related to
customer relationships:
Improving Customer Relationships: An Integrated Approach. Find Free Proposal and Other Solutions
to Define Your Project In Relation To Customer Rel...
Published:
2010-03-11
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Abstract:
Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new
customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business
management solution has customer relationship management (...)
Excerpt related to
customer relationships:
Managing customer relationships is a challenging but vital part of running a business. ...
Build and Manage Strong Customer Relationships. ...
Published:
2011-02-17
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Abstract:
E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this
power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response,
low cost marketing technique by learning the characteri (...)
Excerpt related to
customer relationships:
Boost Profits and Customer Relationships with Effective E-Mail Marketing. Source: Epicor.
Document Type: White Paper Description: E ...
Published:
2010-03-11
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Abstract:
Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy. Find Free Guidelines
and Other Solutions to Define Your Implementation In Relation To Sales Productivity. In a tough economy, retaining customers
and reducing costs become paramount, and sales fo (...)
Excerpt related to
customer relationships:
Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships
in a Tough Economy. Find Free Guidelines and Other Solut...
Published:
2010-03-11
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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationships:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of
social networking, you need to understand the roles and expectations of your customers, and how to use those tools to position
your company appropriately. Get tips on how to empower y (...)
Excerpt related to
customer relationships:
Don’t Get Left behind: A Reality Check on Social Networking and Customer Relationships.
Source: CNP Integrations. Document Type: White ...
Published:
2010-03-11
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationships:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and
the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees.
Will LEAP (Language Enabled Application Platform) produc (...)
Excerpt related to
customer relationships:
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships
and the effectiveness of emp...
Published:
2003-05-17
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Abstract:
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined
here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and
relationships. (...)
Excerpt related to
customer relationships:
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined
here are four steps...
Published:
2009-09-16
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Abstract:
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business,
from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts
of the organization, provides the opportunity to rethink e (...)
Excerpt related to
customer relationships:
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business,
from Marketing to Servic...
Published:
2003-07-10
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Abstract:
On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many
significant new offerings at Infinium World 2000, held at the MGM Grand Resort in Las Vegas. (...)
Excerpt related to
customer relationships:
On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many
significant new offer...
Published:
2000-05-10
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Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
customer relationships:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
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Abstract:
Sybase, Inc. has announced an agreement to acquire New Era of Networks (also known as NEON). After completion, Sybase will
create a new e-Business division integrating NEON and other parts of its product suite. Within the last month, Sybase has
announced record earnings and completed a three-year re-en (...)
Excerpt related to
customer relationships:
Sybase, Inc. has announced an agreement to acquire New Era of Networks (also known as NEON). After completion, Sybase will
create a new e-Busines...
Published:
2001-03-08
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Abstract:
Informatica Corp. (Nasdaq: INFA) today announced the acquisition of Influence Software, a leading provider of analytic applications
for the e-business value chain. Informatica is acquiring Influence Software for roughly $80 million in a stock transaction
that will be treated as a pooling of interests. Th (...)
Excerpt related to
customer relationships:
Informatica Heads for E-Business. M. Reed - January 5, 2000. Comments: 0. Read Comments Event Summary. "PALO ALTO, Calif.,
Dec. 15 /PRNewswire ...
Published:
2000-01-05
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Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
customer relationships:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
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Abstract:
The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined
from an internal point of view or from a customer point of view . . . inside-out or outside-in? (...)
Excerpt related to
customer relationships:
... business. Should The Perfect Order be defined from an internal point of view or from a customer
point of view inside-out or outside-in? ...
Published:
2005-05-09
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Abstract:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and
are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors. (...)
Excerpt related to
customer relationships:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle,
and are furthering its goal...
Published:
2006-04-26
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Abstract:
It appears as though SAP feels confident now that its software solutions outside of its core ERP can stand on their own and
attract new customers. (...)
Excerpt related to
customer relationships:
It appears as though SAP feels confident now that its software solutions outside of its core ERP can stand on their own and
attract new customers.
Published:
2001-08-06