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Documents related to » customer relationship solutions


Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?

CUSTOMER RELATIONSHIP SOLUTIONS: Customer Relationship Analysis Firm Extends Reach Customer Relationship Analysis Firm Extends Reach D. Geller - September 22, 2000 Read Comments D. Geller - September 22, 2000 Event Summary thinkAnalytics began life as a specialist using artificial intelligence to compress relational databases and for data mining. They became skilled at working with masses of data and embedding data analysis into traditional applications. Purchased by Gentia Software, an OLAP (On-Line Analytical Processing) specialist, in
9/22/2000

What’s New at MCA Solutions?
TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.

CUSTOMER RELATIONSHIP SOLUTIONS: (parts availability) to maximize customer satisfaction. MCA’s customer base includes about 30 industry leaders, such as Baker Hughes , Boeing , Bobst , Coca-Cola , Dassault Systèmes , KLA-Tencor , Lockheed Martin , Pratt & Whitney , Roche Diagnostics , Rockwell Collins , Sysmex , Tellabs , and Varian Semiconductor . For most of these service companies, MCA’s solutions have produced results in as little as two months from start of implementation—e.g., a 5−50 percent inventory reduction and a 2−2
3/30/2011 12:24:00 PM

IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time.

CUSTOMER RELATIONSHIP SOLUTIONS: Disqus Related Topics:   Customer Relationship Management (CRM),   IT Infrastructure and Development Source: Hitachi Consulting Learn more about Hitachi Consulting Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Quality Management Taking Measures for True Success: How to Choose Software That Meets Your Needs ERP Industry Consolidation: A New Trend or an Ongoing Process? SAP Manufacturing Acronym-Related White Papers: Business Intelligence
6/7/2006 12:07:00 PM

The Relationship between ITIL and Facilities Management
It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly to manage the physical environment where the IT infrastructure is located. Find out more.

CUSTOMER RELATIONSHIP SOLUTIONS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/12/2009 10:30:00 PM

Midmarket ERP Solutions Buyer’s Guide
For all but the smallest organizations, an enterprise resource planning (ERP) system promises big gains, helping to grow revenue, increase productivity company-wide, improve efficiency throughout the enterprise, and manage costs. In this guide, you’ll find details on what to look for in a midmarket ERP package, the benefits it should bring to your midsize company, and what you need to know before you commit to a solution.

CUSTOMER RELATIONSHIP SOLUTIONS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/6/2011 3:23:00 PM

SAP Industry Solutions for Mid-market Companies
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.

CUSTOMER RELATIONSHIP SOLUTIONS: and formulations; loan licensing; customer material tracking; planning and costing; and active-ingredient material quantity calculations. The KBMS solution targets midsized food and beverage manufacturers. This company s extensive operational experience in the food industry joins meaningful SAP expertise within this sector. KBMS offers preconfigured solutions, along with a series of extensions that address needs unique to the food industry, as well as specific categories within the food industry.
5/25/2006

Powerful Solutions for Project-driven Organizations
Your Challenge: Get Decision Makers' Approval for a Project Driven Organization. Specific, Measurable, Achievable, Relevant and Time-Bound. Too often, project-driven organizations are faced with a difficult choice: they can choose best-of-breed business applications and integrate them at great cost, or choose a fully integrated solution that lacks functional depth in key areas. Success management of your business and its projects requires integrated tools that also provide deep functionality.

CUSTOMER RELATIONSHIP SOLUTIONS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
6/16/2006 3:30:00 PM

Taking Stock of TAKE Supply Chain Solutions – Part 3 » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CUSTOMER RELATIONSHIP SOLUTIONS: bpa solutions, clearorbit, data collection, ddsn, entcomm, gemini for oracle, gtm, mobility, onescm, Oracle, oracle mcsa, p2p, procure to pay, psi software, resonance, reverse logistics, RFID, SaaS, SAP, SCM, srm, take solutions, take supply chain, WMS, x.pc, xtended process control, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
23-05-2011

Midmarket ERP Solutions Checklist
Discover the 12 questions you need to ask before committing to any new ERP system in Midmarket ERP Checklist.

CUSTOMER RELATIONSHIP SOLUTIONS: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
3/22/2011 11:00:00 AM

Logility, IBM to Offer Mid Market Solutions on AS/400
IBM and B2B collaborative supply chain planning vendor Logility, Inc. have partnered to offer a joint solution for the AS/400e server platform.

CUSTOMER RELATIONSHIP SOLUTIONS: IBM s substantial mid-market AS/400 customer base. Of course, IBM seems to be helping just about everyone in the supply chain management space. It recently announced a similar AS/400 partnership with i2 Technologies, Logility s main rival. i2 offers a broad slate of supply chain management products, but primarily targets large Fortune 500 clients that have proportionally large IT budgets. Logility is more popular among mid-market companies due to its more structured, out-of-the-box functionality that can
4/14/2000

Integration Validation of Networked Solutions
When implementing and running solution landscapes that drive mission-critical business processes, solution integration can be complex and challenging. Implementation work, typically distributed across many teams and many stakeholders, may include custom-built and third-party software. This paper discusses how you can make sure your solutions are integrated correctly so they run smoothly, without technical interruption.

CUSTOMER RELATIONSHIP SOLUTIONS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) BEGINLYX
2/19/2013 3:45:00 PM


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