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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship sage mas


Sage 500 ERP
Sage 500 ERP (formerly Sage ERP MAS 500) is an integrated series of applications covering most areas of business for enterprises with 20 to 1,000 employees

customer relationship sage mas  employees. These areas include customer relationship management (CRM), accounting and financials, project accounting, distribution, manufacturing, human resources (HR), payroll, enterprise reporting, and electronic commerce. Built for the needs of an integrated enterprise, Sage 500 ERP is flexible, scalable, and fully featured to deliver a total business management solution.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

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Documents related to » customer relationship sage mas

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part One: Event Summary


By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic coverage in the lower-end of the mid-market.

customer relationship sage mas  of the leading accounting, customer relationship management (CRM), and Internet-hosted solutions vendors. It offers a comprehensive suite of enterprise business solutions for SME, which also continues to independently expand its products footprint and operations worldwide. To that end, its latest product offering now ranges from accounting to include CRM, human resource management system (HRMS), manufacturing, warehouse management system (WMS), point of sale (POS) solutions and many other aspects of Read More

Sage 100 ERP Online


Sage 100 ERP Online (formerly Sage ERP MAS 90 Online) is an enterprise resource planning (ERP) solution that offers a range of functionality for: Core accounting E-commerce Business intelligence (BI) Human resources (HR) and payroll Customer relationship management (CRM) Financial reporting Sage 100 ERP Online core accounting modules include accounts payable (AP), accounts receivable (AR), bank reconciliation, fixed asset accounting (FAS), general ledger (GL), and magnetic media reporting. Project management, manufacturing, and wholesale distribution functionality can help companies automate key processes related to inventory management, bill of materials (BOM), and job costing. Sage 100 ERP Online offers platform flexibility as well as three built-in report writers.

customer relationship sage mas  resources (HR) and payroll Customer relationship management (CRM) Financial reporting Sage 100 ERP Online core accounting modules include accounts payable (AP), accounts receivable (AR), bank reconciliation, fixed asset accounting (FAS), general ledger (GL), and magnetic media reporting. Project management, manufacturing, and wholesale distribution functionality can help companies automate key processes related to inventory management, bill of materials (BOM), and job costing. Sage 100 ERP Online offers Read More

Sage Analyst Day 2011: Not Your Older Brother’s Sage - Part 1


I often wonder how well-known is the fact that the Newcastle upon Tyne (UK)-based Sage Group, Plc (LSE: SGE) is a leading global provider of business management software and services to over 6.3 million small and midsize enterprises (SMEs) worldwide. After over 25 years in existence and with 13,400 employees worldwide, Sage reported US$2.24 billion in revenue in 2010, and the

customer relationship sage mas  resource planning (ERP) ,  customer relationship management (CRM) , payment processing,  human resources (HR) and payroll . In addition to providing horizontal products, Sage North America caters to the specialized needs of the healthcare, nonprofit, manufacturing, and construction & real estate industries. The North American subsidiary had US$850 million in revenues in 2010, and has 5,000 business partners and 20,000 accountants in its network. Other Sage units are Sage North Europe, Sage South Europe Read More

Sage ERP and CRM Portfolio Update: Clarity at Last


Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

customer relationship sage mas  operations, along with Sage customer relationship management (CRM) and business intelligence (BI) capabilities. Accpac has long had three-tiered product architecture with separate user interface (UI), business logic, and database layers. The product supports the Pervasive , Microsoft SQL Server, and Oracle databases, and Microsoft Windows and Linux (both the Redhat and SuSE versions) as server operating systems (OSs). As previously mentioned , Sage ERP Accpac offers the best of both worlds when it comes Read More

Sarbanes-Oxley and MAS 90, MAS 200 and MAS 500


The Public Company Accounting Reform and Investor Protection Act of 2002 (also known as the Sarbanes-Oxley Act 0f 2002) was passed by US lawmakers to reinforce honest and transparent corporate practices in the wake of the various public accounting scandals and corporate failures of the 1990s. The Act, named after US Senator Paul S. Sarbanes and US Congressman Michael G. Oxley, has changed the way public companies do business. Although not specifically covered under the Act, non-public entities are also finding that bankers, investors, and acquisition candidates are now conditioned to expect increased transparency and real-time disclosures, in effect placing a greater accounting and reporting burden on companies that are not legally obligated to comply with this act. As with any far-reaching legislation of this magnitude, there is plenty of hype that has emerged in connection with this law. This document is designed to help companies large and small navigate some of the "hype" that sometimes blurs the line between fact and fiction.

customer relationship sage mas  tip,hint,best,integrated,security,compliance Read More

Sage Goes Mobile


Sage North America has announced the general availability of its new mobile solutions. These are in tune with Sage’s connected services strategy, enabling businesses to access applications on their local devices without disrupting the investments they have already made in on-premises software.

customer relationship sage mas  iPad application that includes customer purchase history, current product availability, and an online product catalog to allow sales reps to process quotes and orders in the field, take payments, and collect signatures on their iPads. With Sage Mobile Service, dispatchers can use the Web portal to schedule work orders, view completed orders, and send invoices, while field service technicians can view detailed information such as previous work done, add details on parts used, and collect payment on the Read More

Five Steps to Improving Business Performance Through Customer Intimacy


Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be implemented at your organization in five practical steps.

customer relationship sage mas  Improving Business Performance Through Customer Intimacy Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be implemented at your organization in five practical steps. Read More

Dell Unveils Internet-Enabled Customer Support Strategy


Dell Computer announced its plans to provide Internet-based, automated customer support.

customer relationship sage mas  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, Read More

Providing the Total Customer Experience with IBM Predictive Customer Intelligence




customer relationship sage mas  the Total Customer Experience with IBM Predictive Customer Intelligence Read More

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

customer relationship sage mas  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More

Sage ERP X3


Sage ERP X3 provides medium-sized businesses with fully integrated functionality in all areas of business for accounting and financial management, purchasing, inventory, sales, customer relationship management (CRM), and manufacturing. It offers both standard management features and in-depth process customization capabilities. The result is a range of configured offerings that covers the standard requirements of several industries, and is also adaptable to the needs of specific organizations:   • Sage ERP X3 Discrete Suite addresses the needs of midsize discrete manufacturers in the industrial and consumer goods, medical devices, paper, and other hard goods industries. • Sage ERP X3 Process Suite focuses on the unique and specialized requirements of midsize process manufacturers in the food and beverage, chemicals, cosmetics, pharmaceuticals, and related industries. • Sage ERP X3 Distribution Suite is designed to meet the demands of wholesale distributors and the distribution arms of manufacturers.  Sage ERP X3 is built on the Sage Application Framework for the Enterprise X3 (SAFE X3) technology, the common development platform shared by a full set of Sage applications for medium-sized to large enterprises. Its multitier, service-oriented architecture (SOA) and Web-native design can help businesses reduce IT infrastructure costs and expand business opportunities. Among other features, the SAFE X3 platform provides users with collaboration capabilities (Web services, second-generation workflow engine, etc.); business intelligence (BI) tools; and a unified, collaborative user interface.

customer relationship sage mas  management, purchasing, inventory, sales, customer relationship management (CRM), and manufacturing. It offers both standard management features and in-depth process customization capabilities. The result is a range of configured offerings that covers the standard requirements of several industries, and is also adaptable to the needs of specific organizations:   • Sage ERP X3 Discrete Suite addresses the needs of midsize discrete manufacturers in the industrial and consumer goods, medical devices, Read More

virtual Supplier Relationship Management


VITG’s virtual Supplier Relationship Management (vSRM) enables companies to manage orders by communicating electronically with their suppliers. It consolidates procurement activities, and gives suppliers real-time data. Among the features offered by vSRM are supplier performance dashboards, reports, and analysis. It is compatible with different ERP solutions, including Adonix, Ariba, JDH, Lumber Track, Oracle/PeopleSoft, and P21.

customer relationship sage mas  Supplier Relationship Management VITG’s virtual Supplier Relationship Management (vSRM) enables companies to manage orders by communicating electronically with their suppliers. It consolidates procurement activities, and gives suppliers real-time data. Among the features offered by vSRM are supplier performance dashboards, reports, and analysis. It is compatible with different ERP solutions, including Adonix, Ariba, JDH, Lumber Track, Oracle/PeopleSoft, and P21. Read More

How to Achieve a Great--and Profitable--Customer Experience


Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit.

customer relationship sage mas  -and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More

Sage ERP X3 Version 7—ERP Usability A Game Changer?


Sage announces Version 7 of its Sage ERP X3 solution, with a major focus on user experience. Get all the details in P.J.'s write-up.

customer relationship sage mas  more promptly serve their customers, and promptly served customers means more revenue coming in to the company.   Version 7 contains a comprehensive library of visual process maps (covering all roles); process maps were introduced two releases prior, with only a few process templates in Version 5 and about 100 in Version 6. So now users have many more shortcuts at their disposal and are able to go through processes much more easily. The product has undergone a complete rewriting of the platform in terms Read More