-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
customer relationship lifecycle:
... there are important, additional benefits that lie throughout the product lifecycle.
... analysts include SLM as a part of Customer Relationship Management
(CRM ...
Published:
2003-06-11
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Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
customer relationship lifecycle:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship lifecycle:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
-
Excerpt related to
customer relationship lifecycle:
... As for the future customer relationship management (CRM) offering,
I could quite understand Agresso’s initial temptation for leveraging Microsoft Dynamics ...
Published:
2008-01-28
-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship lifecycle:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer relationship lifecycle:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
customer relationship lifecycle:
... there are important, additional benefits that lie throughout the product lifecycle.
... analysts include SLM as a part of Customer Relationship Management
(CRM ...
Published:
2003-06-11
-
Excerpt related to
customer relationship lifecycle:
... Mobile Customer Relationship Management (CRM); Software as a Service
(SaaS) for Human Resource Management (HRM); Product Lifecycle Management (PLM) for Fashion ...
Published:
2010-09-10
-
Excerpt related to
customer relationship lifecycle:
... base is vast, spanning multiple technologies and business processes, including customer
relationship management (CRM), product lifecycle management (PLM), and ...
Published:
2010-03-19
-
Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
customer relationship lifecycle:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
-
Excerpt related to
customer relationship lifecycle:
... Since most of you are using some kind of business software (customer relationship
management, enterprise resource planning, business intelligence, or other ...
Published:
2009-11-04
-
Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
customer relationship lifecycle:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
-
Excerpt related to
customer relationship lifecycle:
... of expecting the arguments presented against the “one number” approach to lead into a description of
a well-rounded customer relationship management (CRM ...
Published:
2007-10-16
-
Excerpt related to
customer relationship lifecycle:
... of employees: 201-500 employees Annual revenue: $50 - $200 million in revenues Functionality by industry:
Contact management / Customer contract management ...
Published:
2010-01-20
-
Abstract:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has a strong commitment to international standards, and with its acquisition of iSC, expertise in naval
and marine operations. (...)
Excerpt related to
customer relationship lifecycle:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has...
Published:
2008-04-18
-
Excerpt related to
customer relationship lifecycle:
... the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer
Relationship Management (CRM) Summit in September in Scottsdale ...
Published:
2010-02-10
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Abstract:
PeopleSoft's solutions within enterprise resource planning (ERP), customer relationship management (CRM), supply chain management
(SCM), enterprise portals, business intelligence (BI), and supplier relationship management (SRM) functionality provide a
wide scope of features, and very few smaller vendors (...)
Excerpt related to
customer relationship lifecycle:
PeopleSoft's solutions within enterprise resource planning (ERP), customer relationship management (CRM), supply chain
management (SCM), enterpris...
Published:
2004-07-28
-
Abstract:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off. (...)
Excerpt related to
customer relationship lifecycle:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software pr...
Published:
2006-03-06
-
Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
customer relationship lifecycle:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
-
Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
customer relationship lifecycle:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30