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Documents related to » customer product requests


Listen and Learn: Improving Operations by Using Customer Feedback
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic System in relation to Improving Operations by Using Customer Feedback. Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

CUSTOMER PRODUCT REQUESTS: Improving Operations by Using Customer Feedback Listen and Learn: Improving Operations by Using Customer Feedback Source: Mindshare Technologies Document Type: White Paper Description: Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How
8/3/2009 3:22:00 PM

TARGIT BI Product Certified » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CUSTOMER PRODUCT REQUESTS: bi, Bubble Charts, Business Intelligence, danish, Dashboards, Hierarchical Org Charts, SQL, Story Boards, targit, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-11-2008

Product End-of-life: A Primer » The TEC Blog
to revitalize the product. Customer relationship : Retiring a product without properly communicating with customers can have a negative impact on your company’s image. Supply chain : Your entire supply chain can be disrupted if the end-of-life is not planned in advance and business partners are not actively involved in the process. How to Prepare for a Product’s End-of-life In order to prepare for a product’s end-of-life, you need to be alert to signs that may indicate its decline. A decrease in

CUSTOMER PRODUCT REQUESTS: business software, competitive intelligence, CRM, End of life, end of sales, end of service, engineering, ERP, lifecycle, market research, obsolescence, planned obsolescence, plm, PPM, product, product management, production, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-05-2012

Why Product Activation for Software Is Becoming Widespread
Get optimum efficency and productivity cocnerning Product Activation for Software.Expand your knowledge! Read this whitepaper Software vendors have used license management for many years. Older approaches, such as key-file-based licensing or dongles, do have a number of drawbacks for both the vendor and the user. Product activation solves many of these problems, so is gaining broad acceptance. Learn more about product activation and licensing management, and why modern product activation systems are superior to other techniques.

CUSTOMER PRODUCT REQUESTS: that run in a customer company). License management also allows the software vendor to develop, distribute, and support one version of their application, but offer different license terms at different prices to different markets. For example, the vendor can use the licensing mechanism to provide trial licenses, perpetual licenses, subscription licenses, set limits on the product features or modules enabled, set usage limits, combinations of all of the above, and offer straightforward upgrades in
7/24/2009 4:17:00 PM

Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

CUSTOMER PRODUCT REQUESTS: Dell Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R. Krause - September 3, 1999 Read Comments Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human
9/3/1999

The Key to Achieving Global Customer Visibility
A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve global customer visibility in today's competitive market? With the implementation of a master data management (MDM) solution, businesses can gain multidimensional, real-time visibility of their customers, resulting in improved competitiveness, higher profit margins, and reduced business risk.

CUSTOMER PRODUCT REQUESTS: Key to Achieving Global Customer Visibility The Key to Achieving Global Customer Visibility Source: Initiate Systems, Inc. Document Type: White Paper Description: A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve global customer visibility in today s competitive market? With the implementation of a master data management (MDM) solution, businesses can gain multidimensional, real-time visibility of their customers, resulting in
11/15/2007 10:59:00 AM

Customer Profile: Multi-Chem
Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the processes employees were currently using, control the workflow of those processes, and pinpoint the location and status of documents. Find out how the company implemented a solution that helped it move away from hard copy forms and inefficient processes.

CUSTOMER PRODUCT REQUESTS: Customer Profile: Multi-Chem Customer Profile: Multi-Chem Source: BP Logix, Inc Document Type: Case Study Description: Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the processes employees were currently using, control the workflow of those processes, and pinpoint the location and status of documents. Find out how the company implemented a solution that helped it move away from hard copy forms and
3/23/2010 11:40:00 AM

Mastering Global Product Development for Business Advantage
Find out how mastering global product development (GPD) for business advantage. Maximize your productivity. Read free TEC white papers. Today’s businesses are operating in a global marketplace. Not only are customers and competitors located worldwide, but employees, suppliers, contractors, and partners are, too. Learn how global product development (GPD) initiatives can help your company accelerate time-to-market, reduce product development costs, maximize productivity, enhance product quality, drive innovation, and optimize operational efficiencies.

CUSTOMER PRODUCT REQUESTS: Architecture To better meet customer demands and lower product costs, PECO II-the world s largest independent, full-service provider of telecommunications power systems-decided to shift from producing hundreds of one-off products, to establishing a handful of common platforms with multiple variants. By implementing a PTC modular product architecture (MPA) program that revamped its product development processes, the company reduced assembly test time by 60-70%, decreased customer RFQ turnaround time
4/21/2010 10:50:00 AM

How to Create Compelling Product Roadmaps
Product roadmaps can mean the difference between success and failure in product delivery. Done correctly, they can help win large customers, and guide strategic planning efforts. Unfortunately, most product roadmaps are created under pressure when company management makes a last-minute request. As a result, they don’t have the impact they should, and can be a source of product management misery.

CUSTOMER PRODUCT REQUESTS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
12/28/2006 5:42:00 PM

The Intelligent Customer Experience Life Cycle
Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing sales and service as independent challenges—solved by using disconnected software packages—an integrated solution that accelerates the total life cycle may be the answer.

CUSTOMER PRODUCT REQUESTS: The Intelligent Customer Experience Life Cycle The Intelligent Customer Experience Life Cycle Source: Aptean Document Type: White Paper Description: Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing sales and service as independent challenges—solved by using disconnected software packages—an
9/5/2007 4:03:00 PM

Compaq Streamlines Product Line
Compaq is simplifying its sometimes dizzying range of product offerings in its business desktop lines. This bodes well for their customers.

CUSTOMER PRODUCT REQUESTS: sales models require more customer self-education. Simplicity is a virtue. Simple rules like All DeskPros are powerful, nonmobile systems make it easier for business consumers and resellers alike. 500 page product catalogs make things confusing. Sometimes you can have too much of a good thing. Compaq s new iPaq is an example of the less is more philosophy. It promises to be legacy free , focusing on USB (Universal Serial Bus) only and eliminating ISA/PCI slot in a compact, sealed case Windows 2000
4/10/2000


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