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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
customer modeling:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications,
the buyer’s toughest decision is finding a vendor that (...)
Excerpt related to
customer modeling:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow....
Published:
2010-03-11
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Abstract:
In any competitive market, leveraging data to understand a customer s next move is essential. Thus, to achieve an advantage
in customer marketing, companies have invested millions in customer intelligence systems. Despite this investment, many companies
still struggle to increase marketing return on inve (...)
Excerpt related to
customer modeling:
... Source: Customer Chemistry. Document Type: White Paper Description: In any competitive
market, leveraging data to understand a customer s next move is essential ...
Published:
2010-03-11
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
customer modeling:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
customer modeling:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
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Abstract:
For those who haven’t yet taken the plunge, the time has come: Predictive analysis will become a competitive necessity by
the end of this decade. This is primarily thanks to its capacity for turning customer intelligence into actionable information
for improving the accuracy and efficiency with which o (...)
Excerpt related to
customer modeling:
... Source: Customer Chemistry. Document Type: White Paper Description: For those who haven’t
yet taken the plunge, the time has come: Predictive analysis will ...
Published:
2010-03-11
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Abstract:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line
channels, one is to wait and see how quickly a (...)
Excerpt related to
customer modeling:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby t...
Published:
2002-01-25
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer modeling:
... Related Topics: Customer Relationship Management (CRM), Channel Management, Marketing
... Base Management, Knowledge Mapping, Metadata Modeling, Workflow Management ...
Published:
2011-03-01
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
customer modeling:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
SLP InfoWare adds a module that identifies credit risks. (...)
Excerpt related to
customer modeling:
SLP InfoWare adds a module that identifies credit risks.
Published:
2000-07-26
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Abstract:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key Elements to Delivering a Consistent Outstanding Customer Experience. Customers are the lifeblood
of any business, and receiving quality customer service is a (...)
Excerpt related to
customer modeling:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key...
Published:
2010-03-11
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
customer modeling:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
All government projects must be run as efficiently as possible. Modeling and simulation tools can help maximize efficiency
and predict the costs and risks associated with many government projects. Model-building templates, plus features that allow
users to share and re-use models and create custom models (...)
Excerpt related to
customer modeling:
How to Reduce the Cost of Modeling and Simulation within Government Organizations. Source: GoldSim. Document
Type: White Paper Description ...
Published:
2010-03-11
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Abstract:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some
solutions. (...)
Excerpt related to
customer modeling:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and t...
Published:
2006-05-23
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Abstract:
You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can
blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears.
You can blame your customer service representatives fo (...)
Excerpt related to
customer modeling:
The Bottom Line on Bad Customer Data. Source: Baseline ... backed up. Think it’s your customer
resource management (CRM) system? Think again. ...
Published:
2010-03-11
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Abstract:
Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves
as BPM solutions. This article discusses the differences between BPA and BPM vendors, and examines the benefits of each. (...)
Excerpt related to
customer modeling:
Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves
as BPM solutions....
Published:
2006-10-09
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Abstract:
Today’s military logistics agencies must sustain diverse fleets of costly, complex, and indispensible weapon systems and
platforms. Modern predictive maintenance solutions can integrate with existing IT infrastructures to collect and transmit
data from various platforms to a centralized condition-based (...)
Excerpt related to
customer modeling:
Data Mining and Predictive Modeling for Condition-based Maintenance. Source: SAS. Document Type: Case Study
Description: Today’s ...
Published:
2011-05-24
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Abstract:
On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals
to locate ideal trading partners, submit RFQs for new contracts, and receive the results of reverse auctions, all from their
familiar Fourth Shift vendor operations, manufacturing (...)
Excerpt related to
customer modeling:
On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals
to locate ideal trad...
Published:
2000-08-14
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Abstract:
TheMIGroup is a provider of relocation and assignment management programs for companies relocating their employees nationally
and internationally. While the company had made some standard reports available online, it needed to enable clients to tailor
both reporting formats and the information presented (...)
Excerpt related to
customer modeling:
TheMIGroup Delivers an Outstanding Customer Experience Level by Integrating SAP® Crystal Dashboard Design
and Business Objects InfoView into its ReloWeb ...
Published:
2011-04-13
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Abstract:
Bridging the gap between an application’s problem domain and its code can be difficult, even for the best software engineers.
Bridging these two diverse worlds—each with its own language—requires a finished application that creates an intersection
between the two. By building a domain-specific mode (...)
Excerpt related to
customer modeling:
Domain-specific Modeling with MetaEdit+: 10 Times Faster than UML. ... Download <strong>Domain-specific
Modeling with MetaEdit+: 10 Times Faster than UML</strong>. ...
Published:
2010-03-11