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Documents related to » customer management service


Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

CUSTOMER MANAGEMENT SERVICE: poor payer category of customers, generated from cash management software. Investment income. 2. Cash outflows Must pay accounts (e.g., payroll). Commissions; local, state, and federal liabilities (e.g., taxes, social security, etc). Payment to liability accounts (e.g., insurance, mortgages, leases, employee travel expenses). Valuable suppliers that provide payment discounts for early payment. Suppliers whose limits within agreements can be stretched (e.g., net 30 days). All bank account balances.
8/13/2008

BLM—Buzzword Lifecycle Management
The management of buzzwords represents a significant area for improvement, for both buzzword users (BU) and buzzword consumers (BC). Buzzword lifecycle management (BLM) is a proven discipline being applied to this crying need within the software industry.

CUSTOMER MANAGEMENT SERVICE: BLM—Buzzword Lifecycle Management BLM—Buzzword Lifecycle Management William Sheppard - June 16, 2006 Read Comments Executive Summary The information technology (IT) industry is alive with buzzwords (BW). The management of BW represents a significant area for improvement for both the BW users (BU) (for example, vendors, analysts, and consultants), BW consumers (BC) (mostly end-users), and BW fellow travelers (BFT) (for example, the media). BW lifecycle management (BLM) is a proven discipline being
6/16/2006

N-Tier Demand Management
The classic bull-whip effect means that the further a supplier is removed from the end consumer, the worse are the fluctuations in demand that they see. This has led many to recommend an n-tier approach to demand management, where everyone gets visibility to the end-customer demand at the same time. In practice, very few companies have been able to actually realize this vision. There are some practical approaches that a few leading suppliers deep in the supply chain are have taken to successfully mitigate the bull-whip effect.

CUSTOMER MANAGEMENT SERVICE: parts. [1] Aggregating by customer is only worth effort for your top customers (e.g. the top 20% of customers comprising 80% of demand). Demand from smaller customers can be aggregated by channel. [2] Sell-through means knowing your channels sales data, in this case the actual sales of the OEM, rather than consumption into their production lines. Avoiding the Multi-Counting Trap Suppliers that are several layers removed from the end-customer in multi-tier supply chains are prone to confusion about true
12/23/2004

BLM: Buzzword Life Cycle Management
The management of buzzwords represents a significant area of improvement for both the buzzword users (BU) and the buzzword consumers (BC). Buzzword life cycle management (BLM) is a proven discipline being applied within the software industry.

CUSTOMER MANAGEMENT SERVICE: BLM: Buzzword Life Cycle Management BLM: Buzzword Life Cycle Management William Sheppard - August 6, 2005 Read Comments Executive Summary The IT industry is alive with buzzwords. The management of buzzwords represents a significant area of improvement for both the buzzword users (BU, for example vendors, analyst and consultants) and buzzword consumers (BC, mostly end users). Buzzword life cycle management (BLM) is a proven discipline being applied to this crying need within the software industry. What is
8/6/2005

Pricing Management Vendor Must Show Proven Payback from Clients
Vendavo’s recent growth is due to its reseller partnership with SAP, and the segmentation and optimization functionalities of its pricing solutions. But the vendor needs to stay on its toes, at least until its role in lifting almost every client profit margins is proven.

CUSTOMER MANAGEMENT SERVICE: tracking pricing performance and customer compliance, and communicating prices across their organizations. In late 2005, the vendor became the first to launch a 64-bit pricing analytics application— Vendavo Profit Analyzer 64 —on the market. This solution is a major component in Vendavo’s price management application suite, as it simultaneously provides unlimited scalability and real-time performance. Until the arrival of Profit Analyzer 64, analytics solutions forced users to make a trade-off
5/5/2008

Employee Performance Management Problems
The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations, EPM links employee performance to a company's goals. While there are no strong EPM vendors, European-based Cézanne Software is moving to broaden its appeal.

CUSTOMER MANAGEMENT SERVICE: which have a good customer-base in US. Through marketing, increased visibility, wider functional coverage, and more innovative reward management and analysis features, Cezanne maybe able to establish a North American foothold. User Recommendations As a global software company, Czanne is well-equipped to improve performance for human capital-intensive industries and its product suite can streamline people-related business processes ranging from workforce acquisition to personnel cost planning, from
5/26/2005

Kinaxis’ Response Management Helps Keep Supply and Demand in Balance
In the supply chain software market Kinaxis faces stiff competition from the likes of SAP, Oracle, JDA, and Logility, among others, but with double-digit revenue growth for the past seven years the company is obviously doing something right. Supply chain analyst Bob Eastman brings us through Kinaxis' makeovers over the years to a look at the supply chain solution's architecture, then explores the company's innovation strategy as of late, including its pipeline of continual product updates and improvements and focus on its control tower and channel strategy.

CUSTOMER MANAGEMENT SERVICE: Kinaxis’ Response Management Helps Keep Supply and Demand in Balance Kinaxis’ Response Management Helps Keep Supply and Demand in Balance Source: Technology Evaluation Centers Document Type: TEC Report Description: In the supply chain software market Kinaxis faces stiff competition from the likes of SAP, Oracle, JDA, and Logility, among others, but with double-digit revenue growth for the past seven years the company is obviously doing something right. Supply chain analyst Bob Eastman brings us
6/14/2013 5:02:00 PM

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127)

CUSTOMER MANAGEMENT SERVICE: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

Enterprise Password Management: A Guide for Best Practices
It seems that these days you need a password for everything. And with so many to remember, it’s no wonder helpdesks are bombarded with calls that tie up the IT department’s resources. Password inflation and the resulting fatigue increasingly frustrate not only end users, but the support teams that deal with the fallout of strict password polices as well. Find out how some businesses are putting an end to this madness.

CUSTOMER MANAGEMENT SERVICE: Enterprise Password Management: A Guide for Best Practices Enterprise Password Management: A Guide for Best Practices Source: Siber Systems Document Type: Checklist/Guide Description: It seems that these days you need a password for everything. And with so many to remember, it’s no wonder helpdesks are bombarded with calls that tie up the IT department’s resources. Password inflation and the resulting fatigue increasingly frustrate not only end users, but the support teams that deal with the fallout
3/3/2008 5:50:00 PM

Content Management System Comparison Report - CMS, ECM
Select content management system (CMS) vendors and get a free software evaluation report. Find solutions alphabetically, quickly, and accurately.

CUSTOMER MANAGEMENT SERVICE: Content Management System Comparison Report - CMS, ECM Content Management System Comparison Report - CMS, ECM Source: Document Type: Software Evaluation Report Page Description: Content Management System Comparison Report - CMS, ECM style= border-width:0px; />   comments powered by Disqus Source: CMS Comparison Report Comparing content management system (CMS) software solutions can be difficult and time-consuming. But at TEC we make it quicker and easier. In seconds, you can get side-by-side
6/3/2010 12:05:00 PM

Provider of B2B Price Management and Optimization Speaks Out
In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and margin management. The market should take notice, while the competition should indeed watch out.

CUSTOMER MANAGEMENT SERVICE: serve its growing global customer base, Vendavo then expanded its Global Solutions Delivery organization. This group, comprised of professionals in the US, Asia, and Europe, aims to ensure that each client’s deployment is reliable, fast, and cost-efficient, and that Vendavo’s wide base of implementation partners have access to extensive support resources. There are already strong indications that relationships between leading enterprise applications and consulting firms drive client adoption and
5/2/2008


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