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Documents related to » customer loyalty and retention


I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.

CUSTOMER LOYALTY AND RETENTION: I-Impact Predicts Your Customer Retention! I-Impact Predicts Your Customer Retention! Vaugh Preston - January 30, 2004 Read Comments Event Summary Data warehouses and analytics have been around for a number of years, but never has their presence proven to be more crucial than now. For years businesses have been gathering tons of data from interactions with their customers, suppliers, and other related service providers. Both back-office enterprise resource planning (ERP) and front-office customer
1/30/2004

From Profit Recovery to Profit Retention
Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation.

CUSTOMER LOYALTY AND RETENTION: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/6/2010 4:59:00 PM

PDF/A and the Document Retention Landscape
PDF is a widely used yet still limited document storage format. PDF/A, an internationally standardized version of PDF, provides further long-term stability of archived data, while permitting users to customize methodologies. However, knowledge managers should ask what software tools must be used in conjunction with PDF/A to ensure electronic archival material is accessible, searchable, and reliable in the long term.

CUSTOMER LOYALTY AND RETENTION: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/21/2007 2:43:00 PM

The Loyalty Connection: Secrets To Customer Retention And Increased Profits
Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability.

CUSTOMER LOYALTY AND RETENTION: Loyalty Connection: Secrets To Customer Retention And Increased Profits The Loyalty Connection: Secrets To Customer Retention And Increased Profits Source: RightNow Technologies Document Type: White Paper Description: Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving
8/30/2006 11:23:00 AM

Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

CUSTOMER LOYALTY AND RETENTION: customer relationship management,   customer loyalty management,   customer loyalty management system,   loyalty management solution,   loyalty management,   crm loyalty management,   siebel loyalty management,   loyalty management group,   sap crm loyalty management,   sap loyalty management,   reward rules management Source: SAP Learn more about SAP Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and
3/14/2011 1:48:00 PM

What Do Users Want and Need?
At the basic level, users want a more intuitive way to

CUSTOMER LOYALTY AND RETENTION: (i.e., design phase) with customer centricity (not only in terms of qualitative customer feedback loops, but also by increasing levels of instrumentation in code), quality, reliability, and security. As a recap, Project Green is not a product per se, but rather an ongoing process that produces incremental enhancements in existing products and that delivers on the vision of affordable adaptability across at least two waves of upgrades for all major product lines. At some point, the four ERP product lines
8/23/2005

This Time It s Microsoft and HP » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140)

CUSTOMER LOYALTY AND RETENTION: Dell, EDS, HP, ICD, Internet explorer, microsoft, online advertising, recession, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-06-2008

The move to IFRS and XBRL » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140)

CUSTOMER LOYALTY AND RETENTION: GAAP, IAS, IASB, IFRS, KPMG, SEC, XBRL, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-12-2008

The Need and Value of a CIO Coach
Adds a new dimension to your business with The Need and Value of a CIO Coach.Be the success you were meant to be.Get this whitepaper for Free. In today’s challenging economic environment, companies require effective IT executive leadership. As part of the executive team, the chief information officer (CIO) develops and executes strategies that create competitive advantages for revenue growth. But knowing which tools to use—and when and how to use them—to protect current assets is key to a CIO coach’s success. Learn more about making better IT decisions.

CUSTOMER LOYALTY AND RETENTION: Development , Business Vision Customer , Business Vision Technologies , Business Vision Creativity , Business Vision Sales , Business Vision Training , Business Vision Custom , Business Vision Perspective , Business Vision Insurance , Business Vision Overview , Business Vision Program , Business Vision Articles , Business Vision Management , Business Vision Whitepapers , Business Vision Leader , Business Vision Runs , Business Vision Services , Business Vision Experiences , Business Development Vision ,
7/20/2009 12:29:00 PM

Buzzwords, Swear Words, ERP, and You » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140)

CUSTOMER LOYALTY AND RETENTION: buzzwords, george carlin, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
19-12-2008

PLM and FOSS, What PLM Seekers Think? » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140)

CUSTOMER LOYALTY AND RETENTION: aras, Aras Innovator, foss, free and open source software, plm, product lifecycle management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
12-08-2010


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