-
Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
customer integrations:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
customer integrations:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of
social networking, you need to understand the roles and expectations of your customers, and how to use those tools to position
your company appropriately. Get tips on how to empower y (...)
Excerpt related to
customer integrations:
Don’t Get Left behind: A Reality Check on Social Networking and Customer Relationships. Source: CNP Integrations.
Document Type: White Paper Description: Web ...
Published:
2010-03-11
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Abstract:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience. (...)
Excerpt related to
customer integrations:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM component...
Published:
2006-08-07
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Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
customer integrations:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
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Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
customer integrations:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
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Abstract:
Your Challenge: Get Decision Makers' Approval for Deploying Customer Relationship Management Effectively: Beyond Implementation.Specific,
Measurable, Achievable, Relevant and Time-Bound. A customer relationship management (CRM) solution is now a standard business
requirement. With origins as a system for (...)
Excerpt related to
customer integrations:
Your Challenge: Get Decision Makers' Approval for Deploying Customer Relationship Management Effectively: Beyond Implementation.Specific,
Measurabl...
Published:
2010-03-11
-
Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
customer integrations:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
-
Abstract:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Customer Life Cycle Management. Research shows that back-office connectivity is not addressed by many customer
relationship management (CRM) solutions—meaning (...)
Excerpt related to
customer integrations:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Custo...
Published:
2010-03-11
-
Excerpt related to
customer integrations:
... It automatically routes incidents and customer records to assignment sets based on ...
of a broad functional scope and with lots of back-end integrations, and will ...
Published:
2008-04-28
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Abstract:
Given the current saturation of the application market, and trends in acquisitions major vendors will be searching for a
viable competitive advantage. There will likely be few, very large vendors with products for a very large percentage of business,
and many smaller vendors, with products tightly focuse (...)
Excerpt related to
customer integrations:
Given the current saturation of the application market, and trends in acquisitions major vendors will be searching for a viable
competitive advant...
Published:
2005-04-22
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Abstract:
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing
awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition
strategies. (...)
Excerpt related to
customer integrations:
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises'
growing awareness of how these ...
Published:
2007-03-30
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
customer integrations:
... Technology Evaluation Centers. Description: Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM ...
Published:
2010-03-11
-
Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
customer integrations:
... Centers. Document Type: Case Study Description: Swiss financial services company Global Refund needed
to replace its antiquated customer relationship management ...
Published:
2010-03-11
-
Abstract:
Become an expert of realizing enterprise-wide value with on-demand customer relationship management (CRM). Read this whitepaper.
Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations
and make the entire sales ecosystem more efficient. B (...)
Excerpt related to
customer integrations:
... Source: Oracle. Document Type: White Paper Description: Increasingly, midsize companies are looking to
customer relationship management (CRM) to energize their ...
Published:
2010-03-11
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Abstract:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessing this information, while breaking out of traditional silo-ed metrics. BI is not a panacea, and enterprises
must organize and prioritize their business needs (...)
Excerpt related to
customer integrations:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessi...
Published:
2005-07-16
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Abstract:
Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002, Best Software
recently organized its first annual Insights 2003 conference and briefed its partners on the actual steps of executing its
strategy to prop itself up against the inevitable fac (...)
Excerpt related to
customer integrations:
Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002,
Best Software recently organize...
Published:
2003-07-24
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Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
customer integrations:
... lets salespeople take real orders from customers, as well as the ability to access customer
purchase histories without requiring complex integrations with an ...
Published:
2010-03-11
-
Excerpt related to
customer integrations:
... In addition to the aforementioned prominent CAD systems, standard integrations have
been established with customer relationship management (CRM) vendors such ...
Published:
2011-08-03
-
Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
customer integrations:
... lets salespeople take real orders from customers, as well as the ability to access customer
purchase histories without requiring complex integrations with an ...
Published:
2010-03-11