-
Abstract:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
Excerpt related to
customer data quality:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
Published:
2009-09-11
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Abstract:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
Excerpt related to
customer data quality:
Data quality has direct consequences on a company's bottom-line and its customer
relationship management (CRM) strategy. Looking beyond general ap...
Published:
2004-03-08
-
Abstract:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer-related data. The type of CDI hub implemented depends on the CDI environment's maturity, requirements,
and alignment with an organization's internal processes (...)
Excerpt related to
customer data quality:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer...
Published:
2007-03-23
-
Abstract:
Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector.
It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then
remodel the entire house. (...)
Excerpt related to
customer data quality:
... to a missing email address that results in failure to notify a multi-million dollar customer
of a backorder, and everything in between, data quality plays a ...
Published:
2002-10-18
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Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
customer data quality:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality
can destroy its u...
Published:
2002-10-17
-
Abstract:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-ends, so they can harness and leverage their data and maximize the return on their e-commerce investment. (...)
Excerpt related to
customer data quality:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-e...
Published:
2003-01-04
-
Abstract:
WESTBORO, Mass., November 29, 1999 - Ardent Software, Inc. (Nasdaq: ARDT) today announced a strategic partnership with Firstlogic,
Inc., the developer of i.d.Centric data quality software that helps companies cleanse and consolidate data in database marketing,
data warehousing, and e-business application (...)
Excerpt related to
customer data quality:
... Under the partnership agreement Firstlogic will develop and support a link between its industry-leading
customer data quality tools and Ardent's DataStage Suite ...
Published:
1999-12-01
-
Abstract:
Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector.
It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then
remodel the entire house. (...)
Excerpt related to
customer data quality:
... to a missing email address that results in failure to notify a multi-million dollar customer
of a backorder, and everything in between, data quality plays a ...
Published:
2002-10-18
-
Abstract:
Controlling your company’s key information through data governance is more than just good practice—it can make the difference
between success and failure at meeting compliance requirements and at arming your organization with a competitive edge. (...)
Excerpt related to
customer data quality:
Controlling your company’s key information through data governance is more than just good practice—it can make the difference
between success and ...
Published:
2007-12-04
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer data quality:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall BI framework, while best-of-breed data integration vendors, who provide enhanced ETL functionality, have
an increased focus on data cleansing and integrity. (...)
Excerpt related to
customer data quality:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall...
Published:
2006-03-07
-
Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
customer data quality:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality
can destroy its u...
Published:
2002-10-17
-
Abstract:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-ends, so they can harness and leverage their data and maximize the return on their e-commerce investment. (...)
Excerpt related to
customer data quality:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-e...
Published:
2003-01-04
-
Abstract:
Legacy data can be lethal to your expensive new application – two case studies and some practical recommendations. (...)
Excerpt related to
customer data quality:
Legacy data can be lethal to your expensive new application – two case studies and some practical recommendations.
Published:
2002-08-23
-
Abstract:
As an enterprise’s data grows in volume and complexity, a comprehensive data quality strategy is imperative to providing
a reliable business intelligence environment. This article looks at issues in data quality and how they can be addressed. (...)
Excerpt related to
customer data quality:
... powerful and rich solutions to protect enterprise data quality. ...
do so will lead to data warehousing systems ... For instance, a customer's
city must be constrained ...
Published:
2009-07-17
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer data quality:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer data quality:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer data quality:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
-
Abstract:
The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined
from an internal point of view or from a customer point of view . . . inside-out or outside-in? (...)
Excerpt related to
customer data quality:
... from an internal point of view or from a customer point of view inside-out or outside-in?
AMR Research (www.amrresearch.com) has done some quality work on KPIs ...
Published:
2005-05-09
-
Abstract:
Informix« (NASDAQ: IFMX) and Ardent Software (NASDAQ: ARDT) today announced that they have reached a definitive agreement
to combine their operations in a transaction valued, on a fully diluted basis, at approximately $880 million, based on the
closing price of Informix common stock on November 30, 1999 (...)
Excerpt related to
customer data quality:
Informix« (NASDAQ: IFMX) and Ardent Software (NASDAQ: ARDT) today announced that they have reached a definitive agreement
to combine their operati...
Published:
1999-12-08