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Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a

customer data integration applications  2006 Introduction Implementing a customer data management system can be the difference between success and failure in terms of leveraging an organization's customer relationship management (CRM) system. Since customers drive profitability, organizations need a way to provide their employees with a single view of the customer and to provide that customer with above-average customer service. Unfortunately, this is not always the case. Disparate applications such as billing and call center systems do not Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer data integration applications


Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

customer data integration applications  many CRM implementations, meaning, customer data cannot be shared effectively and business processes are prone to errors, delays, and unnecessary paperwork. Over the long term, this will significantly and negatively impact overall customer satisfaction, as well as increase transactional costs on an exponential basis. This paper demonstrates how front-to-back-office integration enables small and midsized businesses (SMBs) to address these issues. Specifically, it details how integration-ready solutions Read More...
Evoke Software Releases Axio Data Integration Product
Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple different data sources into a

customer data integration applications  systems, new e-commerce applications, customer relationship management, and/or data warehousing. Axio is designed to automatically discover information in corporate systems, find data quality issues between and within those systems, and identify inconsistencies. According to Evoke, the new product significantly extends the data profiling and mapping capabilities of Migration Architect. The biggest issue for our Global 2000 customers is accelerating time-to-benefit for e-business initiatives. Cost is no Read More...
Six Steps to Manage Data Quality with SQL Server Integration Services
Without data that is reliable, accurate, and updated, organizations can’t confidently distribute that data across the enterprise, leading to bad business

customer data integration applications  Business Data Quality , Customer Data Quality , Data Quality , Data Quality Center , Data Quality Control , Data Quality Improvement , Data Quality Analysis , Data Quality Articles , Data Quality Assessment , Data Quality Indicator , Data Quality Indicators , Data Quality Business Intelligence , Data Quality Initiatives , Data Quality Issues , Data Quality Management , Data Quality Measurement , Data Quality Measures , Data Quality Methodology , Data Quality Methods , Data Quality Metrics , Data Quality Read More...
Integration Appliances: The Fastest Track to Master Data Management
While the idea of enterprise-wide data management is conceptually simple, it is extremely difficult to implement in most organizations, due to differences

customer data integration applications  achieve consistent management of customer data. In fact, integration appliance technology can greatly simplify and reduce the cost of master data management (MDM). Read More...
IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in

customer data integration applications  IFS Applications,IFS Applications v.8.0,IFS Applications ETO ERP software,engineer-to-order ERP software,ETO ERP software,ETO ERP solution,ERP for ETO manufacturing software,IFS ETO ERP software,IFS ETO ERP,IFS Read More...
Orchestrating Integration Strategies
Successful enterprise-wide integration strategies for financial institutions (FI) use a holistic approach that formulates a multipronged strategy. This strategy

customer data integration applications   Read More...
Mastering the Customer Experience
Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you

customer data integration applications  the Customer Experience Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand. Read More...
New Data Protection Strategies
One of the greatest challenges facing organizations is the protection of corporate data. The issues complicating data protection are compounded by increased

customer data integration applications  Data Protection Strategies One of the greatest challenges facing organizations is the protection of corporate data. The issues complicating data protection are compounded by increased demand for data capacity and higher service levels. Often these demands are coupled with regulatory requirements and a shifting business environment. Learn about data protection strategies that can help organizations meet these demands while maintaining flat budgets. Read More...
IFS Applications (version 8.0) for CMMS/EAM Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of computerized maintenance management systems/enterprise asset management (CMMS/EAM) in the

customer data integration applications  IFS Applications,IFS Applications v.8.0,IFS Applications for CMMS/EAM systems,CMMS/EAM software,CMMS/EAM solution,IFS CMMS/EAM software,IFS CMMS/EAM solution,IFS,CMMS,EAM system Read More...
Data Masking: Strengthening Data Privacy and Security
Many business activities require access to real production data, but there are just as many that don’t. Data masking secures enterprise data by eliminating

customer data integration applications  Masking: Strengthening Data Privacy and Security Many business activities require access to real production data, but there are just as many that don’t. Data masking secures enterprise data by eliminating sensitive information, while maintaining data realism and integrity. Many Fortune 500 companies have already integrated data masking technology into their payment card industry (PCI) data security standard (DSS) and other compliance programs—and so can you. Read More...
A Solution to Data Capture and Data Processing Challenges
Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the

customer data integration applications  more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the right information to the right people at the right time—but is your data capture process as efficient as it could be? Learn about the issues surrounding data capture and data processing, and about a solution designed to help you address specific processing problems. Read More...
A Guide to Successfully Deploying Enterprise Mobile Applications
Today, more and more companies are launching mobile applications, creating a mobile professional workforce across job roles and categories. This white paper

customer data integration applications  mobile phone applications,mobile workforce management,mobile technlogy trends,business mobile applications,mobile computing technology,mobile workforce solutions,mobile applications market,new mobile technology,mobile phone technology,top mobile applications,mobile internet,smartphones Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

customer data integration applications  Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather they need to go through a customer Read More...

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