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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer data feeds


Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

customer data feeds  Other pieces of the customer revolution are as follows: Mobile revolution: Touch-based and location aware apps are enabling companies to reach customers in many new ways almost anywhere—1.7 billion touch devices were shipped in 2012. Big data revolution: Provides new ways to gain insights about customers by collecting customer, product, and usage data—there will be 450 billion business transactions per day by 2020, according to IDC . Social revolution: Gives companies new ways to connect with and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » customer data feeds

Forget Speeds and Feeds-ERP Outsourcing for the Mid-market


If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how.

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Netvibes MisoData-Curing the Big Data Hangover


At the recently held E2 Conference in Boston, Netvibes launched MisoData as a way to chart, automate, and compare any internal or external data and reports for real-time business insight—by simply dragging and dropping them onto an iPad, iPhone, Android, Blackberry, or desktop browser. Netvibes (now part of Dassault Systèmes) is a provider of dashboard intelligence, used by Fortune 500 brands

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Creating a Winning Data Transmission Service


Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

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Achieving a Successful Data Migration


The data migration phase can consume up to 40 percent of the budget for an application implementation or upgrade. Without separate metrics for migration, data migration problems can lead an organization to judge the entire project a failure, with the conclusion that the new package or upgrade is faulty--when in fact, the problem lies in the data migration process.

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Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization


Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches increase, companies must find ways to protect data beyond the perimeter of their businesses. But how do they build a data-defensible architecture that will protect data on an ever-evolving network? The answer: by first developing an in-depth defense strategy.

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Informatica PowerCenter 5 Enables Enterprise Data Integration


Informatica Corporation’s Informatica PowerCenter 5 is a platform for integrating data to be deployed in e-Business applications, analytic applications and data warehouses, including a wide range of data sources, from enterprise resource planning (ERP) systems such as SAP R/3 and PeopleSoft, to web logs and Siebel applications. Market validation of its offerings is shown in a record Q4 of 2000, with a 150% increase in revenue over the previous year.

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Is Your Customer Strategy Aligned with Customer Experience


As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based differentiation (EBD) and remain competitive. This creates unique challenges while implementing a customer relationship management (CRM) strategy in multidepartment organizations with numerous customer touch points. This white paper aims to enable CRM strategy.

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Unified Data Management: A Collaboration of Data Disciplines and Business Strategies


In most organizations today, data are managed in isolated silos by independent teams using various data management tools for data quality, integration, governance, and so on. In response to this situation, some organizations are adopting unified data management (UDM), a practice that holistically coordinates teams and integrates tools. This report can help your organization plan and execute effective UDM efforts.

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Enterprise Data Management: Migration without Migraines


Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an understanding of the entire ERP data lifecycle combined with industry-specific experience, knowledge, and skills to drive the process through the required steps accurately, efficiently, and in the right order. Read this white paper to learn more.

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Addressing the Complexities of Remote Data Protection


As companies expand operations into new markets, the percentage of total corporate data in remote offices is increasing. Remote offices have unique backup and recovery requirements in order to support a wide range of applications, and to protect against a wide range of risk factors. Discover solutions that help organizations protect remote data and offer extensive data protection and recovery solutions for remote offices.

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