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Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

customer data feeds  Other pieces of the customer revolution are as follows: Mobile revolution: Touch-based and location aware apps are enabling companies to reach customers in many new ways almost anywhere—1.7 billion touch devices were shipped in 2012. Big data revolution: Provides new ways to gain insights about customers by collecting customer, product, and usage data—there will be 450 billion business transactions per day by 2020, according to IDC . Social revolution: Gives companies new ways to connect with and Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer data feeds


Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

customer data feeds  other applications. For example, customer data and information from an ERP system must be integrated with a Customer Relationship Management (CRM) system, and vice versa, to drive the greatest effi ciency and effectiveness. Furthermore, these providers offer no support for non-core applications and force the customer to multisource if they lack the in-house expertise to create, manage and integrate the applications. Platform IT Outsourcer - These are usually large-scale vendors that manage all or part of Read More
Netvibes MisoData-Curing the Big Data Hangover
At the recently held E2 Conference in Boston, Netvibes launched MisoData as a way to chart, automate, and compare any internal or external data and reports for

customer data feeds  enterprise resource planning (ERP), customer relationship management (CRM), product lifecycle management (PLM), and actual sales data vs. live social mentions, brand reputation, and consumer trends. For example, imagine being able to quickly drag and compare sales with inventory with social reputation on a tablet. Or being able to discern how sales correlate to social media campaigns, supply chain inventories, and engineering change tickets. Or being able to compare historical consumer research data with Read More
Creating a Winning Data Transmission Service
Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully

customer data feeds  SLA performance, which improves customer satisfaction and retention Protect privacy and integrity of data in transit, whether internal or over the public Internet Say yes to customer requests to support their protocol or automation options Handle growth in volumes, connections, and size without increasing staff Play 2 Define your products Challenge Some say your service is too expensive You re meeting resistance because of cost issues, or maybe some believe your offering is the same for every transfer. Read More
Achieving a Successful Data Migration
The data migration phase can consume up to 40 percent of the budget for an application implementation or upgrade. Without separate metrics for migration, data

customer data feeds  service by putting all customer data from two merged companies in one place. Approach: Migrate and consolidate 10 legacy systems to Siebel CRM, and synchronize between Siebel and accounting application. Benefit: Solve more than 97 percent of data quality issues, reuse more than 40 percent of integration processes to accelerate development, retire legacy systems. Craft Your Strategy, Choose The Right Tools And Beat The Odds Data migration problems often derail valuable application projects and provoke Read More
Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization
Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches

customer data feeds  my corporate data, my customer data and my business? Twelve real-world data protection scenarios Where is data protection currently being deployed as a best practice? A three-phase deployment roadmap Where should we start; how do we secure data where it needs to be secured first and how can it evolve into an enterprise-wide data protection architecture? The Foundation of a Data Defensible Architecture The network's boundaries are disappearing and vulnerabilities are rising. At the same time, the Read More
Informatica PowerCenter 5 Enables Enterprise Data Integration
Informatica Corporation’s Informatica PowerCenter 5 is a platform for integrating data to be deployed in e-Business applications, analytic applications and data

customer data feeds  consulting firms. User Recommendations Customers evaluating data integration and analysis solutions should include Informatica PowerCenter 5 on a long list of candidates. Some of the other offerings that should be considered come from Ascential Software, IONA Software, Sybase , Microsoft , and Oracle . Some of the Enterprise Application Integration vendors such as webMethods may also be considered. Care should be taken during the vendor RFI stage of the selection process to ensure that the appropriate Read More
Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

customer data feeds  Your Customer Strategy Aligned with Customer Experience As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based differentiation (EBD) and remain competitive. This creates unique challenges while implementing a customer relationship management (CRM) strategy in multidepartment organizations with numerous customer touch points. This white paper aims to enable CRM strategy. Read More
Unified Data Management: A Collaboration of Data Disciplines and Business Strategies
In most organizations today, data are managed in isolated silos by independent teams using various data management tools for data quality, integration

customer data feeds  Data Management: A Collaboration of Data Disciplines and Business Strategies In most organizations today, data are managed in isolated silos by independent teams using various data management tools for data quality, integration, governance, and so on. In response to this situation, some organizations are adopting unified data management (UDM), a practice that holistically coordinates teams and integrates tools. This report can help your organization plan and execute effective UDM efforts. Read More
Enterprise Data Management: Migration without Migraines
Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an

customer data feeds  Data Management: Migration without Migraines Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an understanding of the entire ERP data lifecycle combined with industry-specific experience, knowledge, and skills to drive the process through the required steps accurately, efficiently, and in the right order. Read this white paper to learn more. Read More
Addressing the Complexities of Remote Data Protection
As companies expand operations into new markets, the percentage of total corporate data in remote offices is increasing. Remote offices have unique backup and

customer data feeds  the closest contact with customers and business partners and therefore can have a dramatic impact on the success of the business. Analysts estimate that there are more than four million remote offices in the United States alone. Many of these offices run autonomously from headquarters and are responsible for managing their own operations - including protecting and retaining the electronic information that they generate. Ignoring the protection and recovery needs of this remotely stored data is simply not Read More
Evoke Software Releases Axio Data Integration Product
Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple different data sources into a

customer data feeds  systems, new e-commerce applications, customer relationship management, and/or data warehousing. Axio is designed to automatically discover information in corporate systems, find data quality issues between and within those systems, and identify inconsistencies. According to Evoke, the new product significantly extends the data profiling and mapping capabilities of Migration Architect. The biggest issue for our Global 2000 customers is accelerating time-to-benefit for e-business initiatives. Cost is Read More
Customer-centric CRM
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience

customer data feeds  CRM Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships. Read More
Microsoft Goes Their Own Way with Data Warehousing Alliance 2000
Microsoft Corp. (Nasdaq: MSFT) today announced that 47 applications and tools from 39 vendors throughout the industry have qualified for Microsoft« Data

customer data feeds  include the vendor a customer wishes to use for business intelligence, decision support, or executive information systems. Customers with non-SQL Server operational data will have to depend on SQL 7.0's Data Transformation Services (DTS) to move the data into SQL Server, and that particular technology is brand new and largely untested. Read More
Metagenix Reverse Engineers Data Into Information
Metagenix’ MetaRecon reverse engineers metadata information by examining the raw data contained in the source(s) rather than depending on the data dictionaries

customer data feeds  UNIX variants based on customer demand). Since the back-end product was written in PERL, which is a portable computer language, implicit multi-platform support has always been available. According to Mr. Leman, future developments include support for middleware, such as product offerings from New Era of Networks , Vitria , and Metagon . Among other unique approaches taken by Metagenix: All employees are stockholders, and the company's financial books are open to them at all times. Sales Engineers report Read More

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