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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer data base


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

customer data base  To better service changing customer needs, it is imperative to continually monitor all channels of self-service to see if they are effective in handling requests. Some hosting alternatives include ongoing tuning of voice self-service systems and part of the minutes-of-use charges. Leverage reusable components. A growing library of reusable speech components is emerging and can be aligned with a company''s knowledge base content. This will help reduce costs and speed deployment. Yankee Group Yankee Group Read More
Customer Choices for Achieving Growth
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept that directly challenges the

customer data base  proposition like a large customer base or a non-emulated vertical solution. Otherwise it will face oblivion. If a publicly traded vendor that does not want to be acquired, then the vendor needs to think of some defensive moves prevent acquisition. Going private, which is possible through an infusion of private funding, repurchasing outstanding shares to ensure majority voting power. Maintaining only a necessary level of cash, resorting to the poison pill shareholders provision, merging with a peer as Read More
Customer Care & Billing RFI/RFP Template
General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial

customer data base  and Marketing Customer Billing Customer Care Packages and Promotions Accounts Receivable Financial Systems Enterprise Data Warehouse Reporting Telephony Products and Services Utility Products and Services CATV Products and Services IP Products and Services EBPP Services Technical Requirements This functional and technical requirement set template covers industry-standard functional criteria of Customer Care and Billing (CC&B) that can help you easily gather and prioritize your business needs in a simple Read More
Optimizing Gross Margin over Continously Cleansed Data
Imperfect product data can erode your gross margin, frustrate both your customers and your employees, and slow new sales opportunities. The proven safeguards

customer data base  and reconciling with the customer and/or vendor. Again, shipping errors due to bad data have the potential of creating lost sales or worse - lost customers. Lost opportunity can often be directly related to bad data. Failed electronic communication projects (EDI, XML, etc), that are unable to take advantage of content feeds from data sources, vendors or customers - and the cost of employee time and effort spent cleaning up errors - can mean business opportunities lost to competition. Many industries have Read More
Rover Data Systems
Rover Data Systems, Inc. was founded with the express purpose of providing an Enterprise Software Solution to address the needs of small and medium-sized

customer data base  has accumulated a satisfied customer base, all running their business functions on Millennium III (M3) software. These companies range from the small ( Read More
TCO Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center
Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30

customer data base  Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30% compared with traditional, built-out data center power and cooling infrastructure. Avoiding overbuilt capacity and scaling the design over time contributes to a significant percentage of the overall savings. This white paper provides a quantitative TCO analysis of the Read More
Business Basics: Unscrubbed Data Is Poisonous Data
Most business software system changes falter--if not fail--because of only a few root causes. Data quality is one of these root causes. The cost of high data

customer data base  in order to complete customer orders. Project risk was significant, and immediate actions were suggested to correct the data before attempting a migration. There were two choices: Correct the data in the current system and then migrate, or correct the data in the new system before bringing it online. Either action would require considerable work and demand changes to business processes and behaviors to ensure ongoing manufacturing productivity. Data Quality Control Every business application should be Read More
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

customer data base  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More
Implementing Energy-Efficient Data Centers
But in the white paper implementing energy-efficient data centers, you''ll learn how to save money by using less electricitywhether your data cente...

customer data base  For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More
Scalable Data Quality: A Seven-step Plan for Any Size Organization
Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but

customer data base  also known as : Customer Data Quality , Data Cleansing Service , Data Integration System , Data Cleansing Services , Data Profiling , Data Profiling Software , Data Quality , Data Cleansing Software , Data Governance , Data Integration , Data Quality Analysis , Data Quality Approach , Data Quality Assessment , Data Quality Best Practices , Data Quality Campaign , Data Quality Control , Data Quality Framework , Data Quality Improvement , Data Quality Indicator , Data Quality Indicators , Data Quality Read More
Oracle Database 11g for Data Warehousing and Business Intelligence
Oracle Database 11g is a database platform for data warehousing and business intelligence (BI) that includes integrated analytics, and embedded integration and

customer data base  Database 11g for Data Warehousing and Business Intelligence Oracle Database 11g is a database platform for data warehousing and business intelligence (BI) that includes integrated analytics, and embedded integration and data-quality. Get an overview of Oracle Database 11g’s capabilities for data warehousing, and learn how Oracle-based BI and data warehouse systems can integrate information, perform fast queries, scale to very large data volumes, and analyze any data. Read More
Appliance Power: Crunching Data Warehousing Workloads Faster and Cheaper than Ever
Appliances are taking up permanent residence in the data warehouse (DW). The reason: they are preconfigured, support quick deployment, and accelerate online

customer data base  Power: Crunching Data Warehousing Workloads Faster and Cheaper than Ever Appliances are taking up permanent residence in the data warehouse (DW). The reason: they are preconfigured, support quick deployment, and accelerate online analytical processing (OLAP) queries against large, multidimensional data sets. Discover the core criteria you should use to evaluate DW appliances, including performance, functionality, flexibility, scalability, manageability, integration, and extensibility. Read More
Backing up Data in the Private Cloud: Meeting the Challenges of Remote Data Protection - Requirements and Best Practices
This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions

customer data base  up Data in the Private Cloud: Meeting the Challenges of Remote Data Protection - Requirements and Best Practices This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions to the challenges of protecting distributed business data by establishing a private cloud/enterprise cloud. Learn which best practices can ensure business continuity throughout an organization with a distributed information Read More
Data Quality Trends and Adoption
While much of the interest in data quality (DQ) solutions had focused on avoiding failure of data management-related initiatives, organizations now look to DQ

customer data base  data transparency, and improve customer experiences. Read what DQ purchase and usage trends across UK and US companies reveal about DQ goals and drivers. Read More

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