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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » customer care solutions


Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

customer care solutions  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More
Business Automation Solutions
Business Automation Solutions, Inc., (BAS) is a premier GoldMine CRM consultant and trainer. Since 1995, we’ve operated as a SMART (Sales, Marketing and

customer care solutions  your sales, marketing and customer service departments using GoldMine CRM technologies to collectively turn prospects into customers. Read More
Comprehensive Operation Support Systems and Customer Care Solution
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy

customer care solutions  Operation Support Systems and Customer Care Solution Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market Read More
Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business applications from a single source

customer care solutions  Overtime To Provide Complete Customer Care Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care P.J. Jakovljevic - October 2, 2000 Vendor Summary Fourth Shift Corporation is a provider of Internet-enabled business applications almost exclusively for small and mid-market companies as well as divisions and subsidiaries of larger Global 2500 corporations. Founded in 1982 with headquarters in Minneapolis, MN, USA, Fourth Shift generated $69.2 million in revenue in fiscal 1999. Approxim Read More
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs'' systems,

customer care solutions  a strong leader in customer care and billing applications. With the Xchange acquisition (following its acquisition of Clarify), it could have theoretically positioned itself as an almost complete CRM solution in the communications arena. However, Xchange has turned out to be inadequate within Amdocs to offer the sort of support that CSPs require. As a result, most CSPs have been experimenting with data warehouses from Oracle , SAS, or Teradata , or have been using MA solutions from niche vendors such as U Read More
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

customer care solutions  -and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More
Prodika PLM Solutions
Prodika delivers collaborative Product Lifecycle Management (PLM) solutions for companies in CPG and Process industries. Prodika PLM Solutions include

customer care solutions  global specifications management,data integration,prototyping software,sap plm,logistics software,scm software,supply chain planning software,new product development process,new product development,new product development software,new product development metrics,new product development consulting,product development strategy,product development methodology,new product development and introduction processes,prodika com,prodika plm solutions,plm product lifecycle management,plm management,plm manufacturing,eds plm,plm product,plm integration,solutions systems,data integration systems,data integration application,systems integration,systems integration companies,systems integration services,supply chain integration,integration consultants,business integration software,application integration system,application integration software,plm comparison,plm company,plm requirements,applications plm,implement plm,implementations plm,plm application,plm evaluation,features plm,plm vendor Read More
Encompass Solutions
Founded in 2001, Encompass Solutions, Inc. is a professional services organization that includes deeply experienced, senior consultants who provide expertise in

customer care solutions  analytics, bar code solutions, custom solutions, EIS, process improvement, process manufacturing, project management, software selection, staff augmentation,apqp software,business mapping process software,demand planning software,discrete manufacturing software,ERP implementation,erp manufacturing process software,inventory control software,inventory planning software,logistics software,manufacturing planning software,manufacturing process software,manufacturing software solution,process erp,process improvement tools,project planning software,quality planning software,scheduling software,small business manufacturing software Read More
Meridian Knowledge Solutions
Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises

customer care solutions  collaboration. We’ve been making customers our partners since 1997. Our suite can be deployed on-premise, hosted, or in a secure cloud. Innovative design promotes configuration to business processes, while reducing costly implementations. Meridian helps extend learning beyond employees to the value chain, including partners, members and customers. Mobile capabilities enable on-the-job-training, while social sharing builds the learning community. Read More
SLK I.T. Solutions
SLK I.T. Solutions strives to be a leader in the information technology industry, keeping on top of the latest trends and technology. Its founder built his

customer care solutions   Read More
ITCube Solutions
ITCube Solutions, a Microsoft Gold Certified Partner, is a specialist in creating custom solutions using Microsoft SharePoint products and technologies.

customer care solutions   Read More
TechRadar: Customer Analytics Methods, Q1 2014
Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer

customer care solutions  Customer Analytics Methods, Q1 2014 Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master. Read More
Astute Solutions
Astute, Inc., founded in 1996, is a fast-growing, privately held corporation helping Global 1000 companies and other leaders in their industry attract and

customer care solutions  its customers manage one-to-one customer relationships across multiple communication channels including phone, Web, e-mail, and fax. Astute also provides other Internet and telephony solutions for a completely integrated eCRM solution. Astute''''s customers include industry leaders such as McDonald''''s Corporation, Michelin North America, Levi Straus & Co., The Kroger Co., Georgia Pacific, and L''''Oreal USA Products, Inc. Astute has strategic relationships with technology leaders such as Avaya (recently spun Read More
HireIQ Solutions, Inc
HireIQ Solutions, Inc.@s goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using

customer care solutions  goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using its predictive performance technology. HireIQ is a privately held company based in Alpharetta, Georgia (US). Read More
ACOM Solutions, Inc.
For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM@s Electronic Document Management solutions

customer care solutions   Read More

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