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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » customer care solutions


Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

customer care solutions  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More...
Customer Care & Billing RFI/RFP Template
General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial

customer care solutions  Billing RFI/RFP Template The Customer Care & Billing RFI/RFP Template lists and describes 2473 features and functions found in Customer Care & Billing software solutions. This Customer Care and Billing (CC&B) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Customer Care & Billing software selection projects. Features and functions included in this Customer Care and Billing (CC&B) Template: General Requirements Mediation Provisioning Sales Read More...
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs'' systems,

customer care solutions  a strong leader in customer care and billing applications. With the Xchange acquisition (following its acquisition of Clarify), it could have theoretically positioned itself as an almost complete CRM solution in the communications arena. However, Xchange has turned out to be inadequate within Amdocs to offer the sort of support that CSPs require. As a result, most CSPs have been experimenting with data warehouses from Oracle , SAS, or Teradata , or have been using MA solutions from niche vendors such as U Read More...
Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business applications from a single source

customer care solutions  Overtime To Provide Complete Customer Care Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care P.J. Jakovljevic - October 2, 2000 Vendor Summary Fourth Shift Corporation is a provider of Internet-enabled business applications almost exclusively for small and mid-market companies as well as divisions and subsidiaries of larger Global 2500 corporations. Founded in 1982 with headquarters in Minneapolis, MN, USA, Fourth Shift generated $69.2 million in revenue in fiscal 1999. Approxim Read More...
Comprehensive Operation Support Systems and Customer Care Solution
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy

customer care solutions  Operation Support Systems and Customer Care Solution Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market Read More...
Watermark Solutions, LLC
Headquartered in Houston, TX, Watermark Solutions has provided Infor solutions to customers throughout the Southern and Southeastern Regions of the U.S. since

customer care solutions  Management, Supply Chain Management, Customer Relationship Management, Performance Management, Hosting Services and much more. These software solutions are built around the business processes of manufacturing - from design, planning and production, to sales, delivery and after-market service and support. Read More...
EC-SOLUTIONS
EC-SOLUTIONS is a dynamic and innovative company focused on bringing best of breed business solutions, as well as providing professional consulting services

customer care solutions  asset in supporting our customers’ growth and evolution in an ever changing and challenging business world. Read More...
Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

customer care solutions  Orders: Improving Customer Satisfaction and Financial Results The management of any company has two key groups to satisfy. The first is customers. If your customers are not satisfied, they stop buying your product. The second group is owners (shareholders, co-op members, family, etc). If this group is not satisfied, management is replaced or the business is sold or even shut down. Dissatisfaction on the part of either of these groups is a major pain for management. To improve the satisfaction of Read More...
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

customer care solutions  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More...
Odesia Solutions inc.
ODESIA Solutions is a Canadian based company with an international presence specialized in providing Business Intelligence (BI) solutions for more then eleven

customer care solutions  solutions to address our customer’s business realities, our team of experts is always up to date with the leading edge technologies and best management practices. ODESIA is the strategic partner that you need to optimize your BI practice. Innovative and dynamic, ODESIA team will help you maximize your business performance, gain high return on investments and solidify your BI strategies. Read More...
Specialized Solutions
Located in Nasr City, Cario (Egypt), Specialized Solutions was established in 2002. It is a Microsoft Certified Partner and develops and customizes CRM

customer care solutions   Read More...
Arena Solutions
Founded in February 2000, Arena Solutions develops a collaborative bill of materials (BOM) and change management system designed to help small and midsize

customer care solutions  agile versus arena solutions,arena agile comparison,arena factory planning,arena management software,arena plm,arena plm movng to europe,arena plm portfolio management,arena plm pricing,arena plm vs agile,arena pricing plm,arena process management,arena software,arena software use in steel manufacturing,arena solutions,arena solutions ipo,arena solutions layoffs,arena solutions product life cycle management,arena solutions revenues,arena versus agile,bill of materials,bom,change management,ecn,eco,pdm,plm,product data management,product lifecycle management,rohs,solutions arena Read More...
Junction Solutions
Junction Solutions provides vertical-specific on-premise, hosted and cloud-based software and services that enhance operational performance, reduce costs

customer care solutions  catalog management, discrete, distribution, ecommerce, ERP, food manufacturing, food processing, Microsoft, multi-channel, multichannel, process, retail,food & beverage,manufacturing Read More...
Introducing Packaged Solutions: Why Enterprise Software Customers Should Understand and Consider Packaged Solutions
Information technology (IT) projects tend to run late, over-budget, or do not meet planned goals. Implementation risk is a critical factor. Packaged solutions

customer care solutions  Solutions: Why Enterprise Software Customers Should Understand and Consider Packaged Solutions Information technology (IT) projects tend to run late, over-budget, or do not meet planned goals. Implementation risk is a critical factor. Packaged solutions modularize the implementation process into smaller, well-defined units that are easier to manage and less expensive to deploy than traditional methods. This white paper discusses why enterprise software customers should consider packaged solutions. Read More...
SLK I.T. Solutions
SLK I.T. Solutions strives to be a leader in the information technology industry, keeping on top of the latest trends and technology. Its founder built his

customer care solutions   Read More...

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