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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer best practices sage mas


Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

customer best practices sage mas  custom accounting software | customer best practices | customer experience | customer lifecycle | customer lifetime value | customer model | customer relationship lifecycle | customer relationship management | customer satisfaction | customer satisfaction metrics | customer service | customer strategies | customer technology | data life cycle | data life cycle management | data lifecycle management | development life cycle | development software | easy accounting software | erp accounting | erp

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS – EAM

Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Documents related to » customer best practices sage mas

Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to the company’s analyst day held in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and

customer best practices sage mas  about converting every conventional customer to the cloud in a short term, and Sage (and many of its competitors, if you will) have done their best to support and, where possible, future-proof their customers . Moreover, connected services is a smart way to incrementally educate customers -- even the most conservative and reluctant ones -- about the realities and benefits of cloud computing so that at some point in the future a move to the cloud might seem less daunting. The final part of this series Read More

Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Four: Market Impact Continued


Sage Group's decision to finally group its plethora of enterprise-level applications in North America under the Best Software brand in 2002 emanated from the company's ability to deliver highly integrated components, and to weave a unified story around this concoction of products, many of them with best-of-breed traits.

customer best practices sage mas  partner on all new customer sales should be tempting too. One must wait and see how generously rewarded' by Best will be the VARs that switch to exclusively selling Best's portfolio. The culture of fostering cross-selling Best solutions between its VARs has likely been a much better setup partly owing to clearer demarcation lines between products than it would be in the case of MBS' VARs, which are dealing with overlapping and competitive product lines of disparate origins, and are consequently looking Read More

Best Software Delivers More Insights To Its Partners (As Well As To The Market)


Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002, Best Software recently organized its first annual Insights 2003 conference and briefed its partners on the actual steps of executing its strategy to prop itself up against the inevitable face-off against Microsoft Business Solutions.

customer best practices sage mas  aided by the newly-operational Customer Migration Center. Reinforcing its customer for life commitment, Best Software's new migration center was designed to support customers as they consider new or different platforms for their businesses, and help them through the decision-making process and conversion decisions that face them. As a business grows, managing more employees, larger revenue bases and a growing business gets more complex, and Best Software continues to see an increase in its customer Read More

Case Study: Metrolina Greenhouses


For years, Sage MAS 90 ERP served Metrolina Greenhouses well as its accounting and distribution solution. But continued growth and expansion led it to seek a comprehensive warehouse management solution (WMS), to incorporate materials requirement planning (MRP) procedures and radio frequency identification (RFID) for better planning and control. Metrolina discovered Sage MAS 500 had the MRP software it needed. Learn more.

customer best practices sage mas  | customer acquisition | customer best practices | customer branding | customer company | customer experience | customer experience management | customer financial | customer growth | customer lifecycle | customer lifetime value | customer loyalty | customer model | customer objectives | customer performance | customer planning | customer positioning | customer pricing | customer relations management | customer relationship | customer relationship lifecycle | customer relationship management | customer Read More

Best Practices in Mobile Workforce Management


How can you address the full lifecycle of mobile workforce management and continuously achieve your operational goals? Keep in mind these best practices in planning, executing, and monitoring.

customer best practices sage mas  Practices in Mobile Workforce Management How can you address the full lifecycle of mobile workforce management and continuously achieve your operational goals? Keep in mind these best practices in planning, executing, and monitoring. Read More

Sarbanes-Oxley and MAS 90, MAS 200 and MAS 500


The Public Company Accounting Reform and Investor Protection Act of 2002 (also known as the Sarbanes-Oxley Act 0f 2002) was passed by US lawmakers to reinforce honest and transparent corporate practices in the wake of the various public accounting scandals and corporate failures of the 1990s. The Act, named after US Senator Paul S. Sarbanes and US Congressman Michael G. Oxley, has changed the way public companies do business. Although not specifically covered under the Act, non-public entities are also finding that bankers, investors, and acquisition candidates are now conditioned to expect increased transparency and real-time disclosures, in effect placing a greater accounting and reporting burden on companies that are not legally obligated to comply with this act. As with any far-reaching legislation of this magnitude, there is plenty of hype that has emerged in connection with this law. This document is designed to help companies large and small navigate some of the "hype" that sometimes blurs the line between fact and fiction.

customer best practices sage mas  tip,hint,best,integrated,security,compliance Read More

Best Practices for Improving Performance in Your Contact Center


In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

customer best practices sage mas  contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance. Read More

Sage ERP X3 v.6 for Distribution Enterprise Resource Planning Certification Report


Sage ERP X3 v.6 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

customer best practices sage mas  sage erp x3 v.6,sage erp x3,sage erp,enterprise resource planning solution,erp for distribution,enterprise resource planning for distribution,erp vendor,sage pro erp,sage erp software,sage erp x3 pricing,sage x3 erp,erp software vendor,sage pfw erp,sage erp x3 review,sage erp solutions Read More

Sage Releases Sage 100 ERP 2014


Sage recently announced its new Sage 100 ERP 2014 offering. The release aims to provide small and medium businesses (SMBs) with a cloud-connected business management system to provide better customer experiences, increase revenue, and make better business decisions.

customer best practices sage mas  system to provide better customer experiences, increase revenue, and make better business decisions. This news comes on the heels of the release of Sage mobile solutions .   Enabling mobile accessibility to increase paperless efficiencies and foster customer loyalty, Sage built Sage 100 ERP 2014 to offer integration with connected service add-ons such as Sage Inventory Advisor, Sage Billing & Payment, Sage Mobile Sales, Sage Mobile Service , and Sage CRM . For instance, Sage Mobile Sales gives field Read More

IBM Predictive Customer Intelligence


The IBM Predictive Customer Intelligence solution is designed to help your company create personalized, relevant experiences with a focus on driving new revenue. It enables you to deliver optimized and relevant actions at the point of impact to enhance customer experiences and grow revenue.

customer best practices sage mas  Predictive Customer Intelligence The IBM Predictive Customer Intelligence solution is designed to help your company create personalized, relevant experiences with a focus on driving new revenue. It enables you to deliver optimized and relevant actions at the point of impact to enhance customer experiences and grow revenue. Read More

Business Best Practices


What differentiates highly successful companies from the ones that struggle, or worse yet, don’t make it? What do companies like Microsoft and Boeing have that ensures that they maintain their market leader status? They deliver their products, services, and images differently, but consistently. They have spent a great deal of money, research, and effort to determine their optimal business flow, and they follow business best practices that put in place “systems” that guarantee their success. Small businesses can also gain the competitive advantage by implementing best practices. Learn how Advantage can model, facilitate, and enforce those best business practices for small businesses.

customer best practices sage mas  Best Practices What differentiates highly successful companies from the ones that struggle, or worse yet, don’t make it? What do companies like Microsoft and Boeing have that ensures that they maintain their market leader status? They deliver their products, services, and images differently, but consistently. They have spent a great deal of money, research, and effort to determine their optimal business flow, and they follow business best practices that put in place “systems” that guarantee Read More

CRM Best Practices Adoption


Customer relationship management (CRM) best practices aren’t well recognized by many companies. Disappointment with CRM systems usually results from poor strategies that don’t focus on a specific set of business capabilities to increase revenues or reduce costs. How well does your company stack up? Learn about CRM best practices, pinpoint the best opportunities for quick wins, and build an action plan to close the gaps.

customer best practices sage mas  Best Practices Adoption Customer relationship management (CRM) best practices aren’t well recognized by many companies. Disappointment with CRM systems usually results from poor strategies that don’t focus on a specific set of business capabilities to increase revenues or reduce costs. How well does your company stack up? Learn about CRM best practices, pinpoint the best opportunities for quick wins, and build an action plan to close the gaps. Read More

Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

customer best practices sage mas  the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience. Read More

Sage SalesLogix


With more than 300,000 users at over 7,300 companies, Sage SalesLogix is the CRM leader for small to medium-sized businesses. Sage SalesLogix delivers easy-to-use and integrated sales, marketing, customer service and support automation solutions that can be tailored to an organization’s unique customer acquisition, retention and development processes.

customer best practices sage mas  and integrated sales, marketing, customer service and support automation solutions that can be tailored to an organization’s unique customer acquisition, retention and development processes. Read More