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Abstract:
Eight years ago, architect Kevin Harris, like many other architects, found it difficult to accurately charge clients for
his services. But after attending courses to learn the proper methods for tracking time and costs, he realized that what he
really needed was an integrated system. Since implementing B (...)
Excerpt related to
customer architecture:
Customer Success Story: The Business of Architecture. ... Download <strong>Customer
Success Story: The Business of Architecture </strong>. Comments: ...
Published:
2010-03-11
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Abstract:
During the process of product selection a great deal of attention is given to the functional capabilities of the software
being evaluated. While this aspect is obviously important, ignoring the technical mechanisms by which the software actually
operates can be fatal to a project. In this document we e (...)
Excerpt related to
customer architecture:
... Technical Architecture" meetings with vendors that can begin to explain the "how"
of a vendor's solution, not just the final functional result. If the customer ...
Published:
2003-11-29
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Abstract:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer-related data. The type of CDI hub implemented depends on the CDI environment's maturity, requirements,
and alignment with an organization's internal processes (...)
Excerpt related to
customer architecture:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer...
Published:
2007-03-23
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Abstract:
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to
understand and act, all in sync with our supply chain partners. This is why the delivery architecture of an application is
critical, especially for addressing multi-enterprise intera (...)
Excerpt related to
customer architecture:
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to
understand and act, all ...
Published:
2005-06-28
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Abstract:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer
extension is part of the business model. (...)
Excerpt related to
customer architecture:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement...
Published:
2006-09-20
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer architecture:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly challenges the model that has led to their success so far. (...)
Excerpt related to
customer architecture:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly chal...
Published:
2005-04-23
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Abstract:
Third-party logistic (3PL) providers are under pressure to keep costs low, expand services and capitalize on evolving supply
chain management technology. As customers are becoming more discerning, 3PLs can leverage service oriented architecture to
meet customer needs. (...)
Excerpt related to
customer architecture:
Third-party logistic (3PL) providers are under pressure to keep costs low, expand services and capitalize on evolving supply
chain management tech...
Published:
2005-10-03
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Abstract:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is going to determine whether a product is going to be able to accommodate increasingly evolving user
requirements. (...)
Excerpt related to
customer architecture:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is...
Published:
2006-09-18
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Abstract:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer
extension is part of the business model. (...)
Excerpt related to
customer architecture:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement...
Published:
2006-09-20
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Abstract:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience. (...)
Excerpt related to
customer architecture:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM component...
Published:
2006-08-07
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Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
customer architecture:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
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Abstract:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce. (...)
Excerpt related to
customer architecture:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is...
Published:
2006-09-19
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Abstract:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is going to determine whether a product is going to be able to accommodate increasingly evolving user
requirements. (...)
Excerpt related to
customer architecture:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is...
Published:
2006-09-18
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Abstract:
e-Commerce initiatives that are launched without a clear vision of how customers are engaged and what they experience carry
significant risk of failure. Of equal importance is a clear understanding of the degree to which web-based customer interactions
are integrated across the organization. (...)
Excerpt related to
customer architecture:
e-Commerce initiatives that are launched without a clear vision of how customers are engaged and what they experience carry
significant risk of fa...
Published:
2002-04-16
-
Abstract:
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to
understand and act, all in sync with our supply chain partners. This is why the delivery architecture of an application is
critical, especially for addressing multi-enterprise intera (...)
Excerpt related to
customer architecture:
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to
understand and act, all ...
Published:
2005-06-28
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
customer architecture:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a
series of conversations and commitments that have been met. (...)
Excerpt related to
customer architecture:
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a
series of conversations ...
Published:
2001-01-17
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Abstract:
ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. In this research note,
you'll also learn about the company's strategy to target small and medium-size enterprises in order to enlarge its footprint
in North America. It is targeting companies migrating from (...)
Excerpt related to
customer architecture:
ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. In this research note,
you'll also learn about ...
Published:
2004-11-23
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Abstract:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
Excerpt related to
customer architecture:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general ap...
Published:
2004-03-08