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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
customer analytics data:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
Excerpt related to
customer analytics data:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
Published:
2005-08-16
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Abstract:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior. (...)
Excerpt related to
customer analytics data:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
Published:
2002-12-21
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Abstract:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
Excerpt related to
customer analytics data:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
Published:
2009-09-11
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Abstract:
Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical
CRM service offerings that promise to provide more value (...)
Excerpt related to
customer analytics data:
Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E...
Published:
2000-09-15
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Abstract:
Siebel Systems is incorporating Informatica’s data integration platform into Siebel eBusiness Analytics 2000.3. The vendors
hope to use the integrated product to consolidate data into a 'comprehensive e-business data warehouse'. Have the vendors
found the e-business holy grail? (...)
Excerpt related to
customer analytics data:
... Systems has incorporated Informatica's data integration platform ...
suite, Siebel eBusiness Analytics provides executives and ... insight into their customer
base and ...
Published:
2000-12-19
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Abstract:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports. (...)
Excerpt related to
customer analytics data:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Am...
Published:
2005-08-05
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Abstract:
What are predictive analytics, and how are they used within business intelligence applications and for business performance
management? (...)
Excerpt related to
customer analytics data:
... be put into categories based on the resulting data. ... That customer
will then be targeted for the loyalty ... on the other hand, use predictive analytics to
identify ...
Published:
2009-09-11
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Abstract:
It is now imperative that businesses be prudent. With rising volumes of data, traditional analytical techniques may not be
able to discover valuable data. Consequently, data mining technology becomes important. Here is a framework to help understand
the data mining process. (...)
Excerpt related to
customer analytics data:
It is now imperative that businesses be prudent. With rising volumes of data, traditional analytical techniques may not be
able to discover valuab...
Published:
2009-06-19
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Abstract:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics
to predictive analytics, and predictive analytics is emerging as a distinct new software sector. (...)
Excerpt related to
customer analytics data:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to
predictive analytics, ...
Published:
2005-12-24
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Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
customer analytics data:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality
can destroy its u...
Published:
2002-10-17
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Abstract:
IBM's Entity Analytics Solution (EAS) enables organizations to identify and connect individuals based on collected data and
their associated data patterns. EAS is used primarily within governments and the financial and insurance sectors to detect
and prevent fraud. (...)
Excerpt related to
customer analytics data:
... article will define master data management (MDM) and explain how customer
data integration (CDI ... of how MDM and CDI differ from entity analytics,
outline their ...
Published:
2007-01-03
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Abstract:
Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain
information with business intelligence. Given that the market for analytical applications is estimated to mushroom at a compound
annual growth rate of 28 percent to more than $6 b (...)
Excerpt related to
customer analytics data:
Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain
information with busi...
Published:
2001-02-27
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Abstract:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the
right people. Now that sales and marketing professionals are empowered with the right tools to better serve their customers
and gather insights on all customers' interactions, the ques (...)
Excerpt related to
customer analytics data:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the right
people. Now that sa...
Published:
2003-07-23
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer analytics data:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector.
It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then
remodel the entire house. (...)
Excerpt related to
customer analytics data:
... For example, a user could specify that the check of the master customer name file should
be ... A new development in data quality analytics, MetaPure takes ...
Published:
2002-10-18
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Abstract:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line
channels, one is to wait and see how quickly a (...)
Excerpt related to
customer analytics data:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby t...
Published:
2002-01-25
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Abstract:
This BI article looks at why and how in-memory technology transforms analytic applications. The primary bottleneck to high-performance
multidimensional analysis has been slow hard drive speed—the time it takes for data to be transferred from disk storage to
random access memory (RAM). With crashing RAM (...)
Excerpt related to
customer analytics data:
... Most in-memory analytics vendors include sophisticated compression techniques to bridge
the gap between the volume of data and the physical memory available. ...
Published:
2010-09-01
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Abstract:
MAPICS XA expands its Business Intelligence (BI) offerings via a partnership with the Vanguard Solutions Group. With GPS,
MAPICS has taken a critical step forward in creating value for its customers. (...)
Excerpt related to
customer analytics data:
MAPICS XA expands its Business Intelligence (BI) offerings via a partnership with the Vanguard Solutions Group. With GPS,
MAPICS has taken a crit...
Published:
2001-03-19
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Abstract:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendors benefit. (...)
Excerpt related to
customer analytics data:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendor...
Published:
2005-08-12