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Abstract:
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America.
Why does CGI expect thinkAnalytics’ software to make a difference to its customers? (...)
Excerpt related to
customer analysis:
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America.
Why does CGI expe...
Published:
2000-09-22
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Abstract:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendors benefit. (...)
Excerpt related to
customer analysis:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendor...
Published:
2005-08-12
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Abstract:
Even in a strong economy, retail is an extremely competitive industry. This paper lays out the external pressures and challenges
retailers face when attempting to understand sales drivers and promotional performance. It also identifies best practices
needed to create the deep insights required to optimiz (...)
Excerpt related to
customer analysis:
Getting Closer to the Customer: Overcoming Common Sales Analysis Challenges. Source: SAP.
Document Type: White Paper Description: Even ...
Published:
2011-08-08
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Abstract:
A security vulnerability assessment service is a risk management process. Interliant's security vulnerability assessment
service enables its clients to understand what risks their online transaction systems and network infrastructure face. Relevant
Technologies has taken an in-depth look at Interliant's (...)
Excerpt related to
customer analysis:
A security vulnerability assessment service is a risk management process. Interliant's security vulnerability assessment
service enables its clien...
Published:
2002-01-14
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Abstract:
Informix, a leader in data warehousing and business intelligence software, has developed an application named i. Decide Web
Success that promises to provide dot-coms and clicks-and-mortar organizations with a database independent platform for analyzing
their web data. (...)
Excerpt related to
customer analysis:
Informix, a leader in data warehousing and business intelligence software, has developed an application named i. Decide Web
Success that promises ...
Published:
2000-10-13
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Abstract:
The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000.
IBM has announced that it is refocusing its partnering efforts "to provide world-class e-business applications." The SAS Institute
will provide BI expertise and leverage IBM's con (...)
Excerpt related to
customer analysis:
The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000.
IBM has announced th...
Published:
2000-01-31
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Abstract:
Supply chain execution vendor, Manhattan Associates recently took a big step toward e-Business by partnering with CommercialWare,
a 50 million transaction developer of e-Commerce enabling solutions. (...)
Excerpt related to
customer analysis:
Supply chain execution vendor, Manhattan Associates recently took a big step toward e-Business by partnering with CommercialWare,
a 50 million tra...
Published:
2000-01-23
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Abstract:
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response
system to decrease escalating support costs. (...)
Excerpt related to
customer analysis:
Analysis of Adobe’s Integration of IslandData’s Automated E-mail. ... a leading provider
of automated response technology for the online customer service market ...
Published:
2000-04-05
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Abstract:
Read this comparative analysis on APS, SCM, and ERP to make your business processes more cost-effective. Constant changes
are happening in the software market, either in software delivery methods, features and functions, or software integrations
with other applications. Organizations are looking for solut (...)
Excerpt related to
customer analysis:
Read this comparative analysis on APS, SCM, and ERP to make your business processes more cost-effective. Constant changes
are happening in the soft...
Published:
2010-02-12
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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer analysis:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer analysis:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to locate
vendors that consider your company their ideal candidate. (...)
Excerpt related to
customer analysis:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to
locate vendors that consid...
Published:
2002-09-07
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Abstract:
Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves
as BPM solutions. This article discusses the differences between BPA and BPM vendors, and examines the benefits of each. (...)
Excerpt related to
customer analysis:
Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves
as BPM solutions....
Published:
2006-10-09
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Abstract:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list
of application offerings. In the last few years, in the (...)
Excerpt related to
customer analysis:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in ...
Published:
2001-11-26
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Abstract:
Converting data in any systems implementation is a high wire act. Converting data in an ERP environment should only be undertaken
with a safety net, namely a well thought-out plan of execution. This article discusses the guidelines for converting data
when considering manual or electronic alternatives. (...)
Excerpt related to
customer analysis:
Converting data in any systems implementation is a high wire act. Converting data in an ERP environment should only be undertaken
with a safety ne...
Published:
2002-10-21
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Abstract:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
Excerpt related to
customer analysis:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites l...
Published:
2005-12-06
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Abstract:
This BI article looks at why and how in-memory technology transforms analytic applications. The primary bottleneck to high-performance
multidimensional analysis has been slow hard drive speed—the time it takes for data to be transferred from disk storage to
random access memory (RAM). With crashing RAM (...)
Excerpt related to
customer analysis:
... Analytics is the branch of logic that relates to or uses analysis. ...
Multidimensional analysis requires data to be available across multiple business dimensions. ...
Published:
2010-09-01
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Abstract:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some
solutions. (...)
Excerpt related to
customer analysis:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and t...
Published:
2006-05-23
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Abstract:
This is a complete service management system that is comprised of four specific applications to help companies manage service
contracts, track service histories and required preventive maintenance for each piece of equipment under service contract,
daily planning and dispatch, and service invoicing. (...)
Excerpt related to
customer analysis:
... Assign an A/R account number based on customer type ... Data communications,
Internet web pages, database analysis, and business applications are all software, but ...
Published:
2005-01-07
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer analysis:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17