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Documents related to » custom crm solution

NoSQL for My BI Solution? » The TEC Blog
type of database and/or customize it if needed. Shortage of technically savvy personnel: As these tools are rather new to the market, many people may not be aware of their capabilities, which may turn out to be a disadvantage. NoSQL databases, like other applications, have to go through a maturity process. In time, NoSQL databases might gain popularity and maturity—and be able to provide features to streamline its adoption by organizations as well as enhance user experience and administration. This

CUSTOM CRM SOLUTION: Apache, bi, bigtable, businessintelligence, cassandra, cloudera, data warehouse, databases, datastax, hadoop, hive, nosql, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.

Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

CUSTOM CRM SOLUTION: with additional functionality for Custom Development Management Cockpit , Business Process Change Analyzer , and Quality Gate Management . Moreover, SolMan is not only limited to SAP components, but also comprises the full customer solution (meaning all IT components as documented in the solution documentation in SAP Solution Manager).   Clarifying Standard and Enterprise Support Benefits SAP Enterprise Support includes everything in standard support plus several advanced elements such as a Service
10/27/2011 11:35:00 AM

Cognos Unveils CRM Solution
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.

CUSTOM CRM SOLUTION: better attract and retain customers. CRM is generally understood to refer to an integrated information system that is used to plan, schedule and control the presales and post sales activities in an organization. Although the dividing lines are not well-defined, CRM has generally not been understood to include the marketing function. The theory behind CRM initiatives is to improve a company s understanding of their customer s needs and preferences. Theoretically, this will create greater customer

Apriso Launches Global EMI Solution » The TEC Blog
done by existing FlexNet customers). The EMI value proposition comes from more than 400 packaged KPIs (for machine labor tracking, production performance and order adherence, time and labor analysis of the workforce, equipment maintenance, quality planning and execution, and logistics both inbound and outbound, etc.), and Apriso’s 20 years of experience in interfacing with ERP and legacy system plant applications, and industry expertise in lean, six sigma, and other manufacturing disciplines. The

CUSTOM CRM SOLUTION: Apriso, bi, emi, flexnet, industry watch, Manufacturing, manufacturing intelligence, manufacturing process intelligence, MES, MOM, mpi, plm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.

Vana Workforce: A Global and Integrated Solution for SMEs
Founded in 2008 as an HR technology company, Vana Workforce now sells Vana HCM software exclusively as a cloud application company. Vana HCM, fully native on the Force.com platform, is designed for small and medium enterprises, and is a truly global application, available in multiple currencies and languages and with country-specific regulatory reporting. In 2012, Vana closed its first round of external funding and released Update 9 of its solution. In this report, TEC principal analyst P.J. Jakovljevic gives an overview of the background and functionality of Vana HCM, details the latest release of the solution, and tells what to expect from the vendor in 2013.

CUSTOM CRM SOLUTION: Vana Workforce, Vana HCM, HCM, HR, Force.com, salesforce.com, SMEs.
1/17/2013 9:47:00 AM

Dyer Engineering Replaces Existing Solution with Epicor ERP » The TEC Blog
through features such as user-customizable application screens, its ability to interface with and connect the shop floor to the ERP system, as well as process flexibility through business process management (BPM) logic (rules that can be triggered by or trigger other events based on specified criteria). For example, a BPM could be used to trigger a supervisor to be e-mailed when a manufacturing job overruns its scheduled time by a specified percentage, so that remedial action can be taken. TEC product

CUSTOM CRM SOLUTION: BPM, Epicor, ERP, industry watch, Manufacturing, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.

3 Critical Considerations When Choosing Your SCM Solution
TEC SCM research analyst Phil Reney offers three critical considerations to help companies in search for an SCM solution. SCM software selection is a tricky and painful activity for most companies. Why? Despite the plethora of solutions currently available, it may be hard to find one that fits a company’s business model. What should companies do to ensure they are well prepared for choosing the best-fit SCM solution? TEC SCM research analyst Phil Reney offers three critical considerations to help companies in search for an SCM solution.

CUSTOM CRM SOLUTION: the excellent service your customer recognizes you for, but your new system does not allow for configuring new processes, say as simple as a flexible discount structure, you may have to work outside your system to achieve the end result. The extra cost at this point will be to keep the workaround or place a request with the vendor for customization. Your business values play a major role in your success and should definitely be reflected in the way your new system supports your core activities. If not,
7/19/2011 4:00:00 PM

Do You Need a State-of-the-art ERP Solution?
Dive into the state-of-the-art enterprise resource planning solutions. Performe a free gap analysis to determine the need of upgrading your erp system. As your company grows, you must continually evaluate whether your work processes and IT solutions can solve your problems and help grow your business. By performing a gap analysis, you can look at where your business is headed and whether you have the right tools to get there. This white paper can help you perform a preliminary gap analysis to determine whether you need to upgrade your IT solutions and business processes.

CUSTOM CRM SOLUTION: facilitate the development of custom applications for your business?   6. Are you planning to grow your business globally? Are you planning to operate your business outside the United States? Will your systems support global business growth? A system will support international operations if it offers the following capabilities: Global currencies —If you can t take your customer s currency into account at each stage of the order processing cycle, you could face financial loss due to fluctuating
7/13/2010 12:16:00 PM

Web-based Solution Steps Out for Cohesive Retailer Sourcing
TradeStone recently announced the commercial availability of its Unified Buying Engine, a technology platform that should enable user companies to streamline all purchasing into a single view and business process.

CUSTOM CRM SOLUTION: also takes care of customs pre-classifications, separate packed items, set and nested items, European Article Number (EAN) item codes for stock-keeping units (SKUs), libraries of attachments, pre-packed items, bulk size or color ratios, product testing, and sample management. So as to quickly develop comprehensive RFQs for both domestic and international sourcing, the product pulls information directly from the product brief repository, and invites suppliers to review and provide quotations. The

The Rapid Response Solution Continues to Improve
Kinaxis’s latest response management product releases deliver even more refined software system tools to help global manufacturers with capacity planning and scheduling, including monitoring and alerting, action team selection, and inventory liability reduction capabilities.

CUSTOM CRM SOLUTION: regard to commodity codes, customers, regions, etc. As a result, TeamForm shortens response time and increases the efficacy of taking appropriate actions. As action teams are formed to collaborate, conduct what-if analysis, and respond, contextual information is shared with team members so they understand the situation and why they are being included. Furthermore, as action teams collaborate and determine the best action to take, commitments from team members are tracked so that everyone understands the

Sage MAS 500: The Food and Beverage Solution

7/22/2010 12:59:00 PM

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