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Documents related to » ctq account management tool


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

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Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

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10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

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Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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The ROI of Talent Management
Over the past decade, talent management initiatives have become one of the top priorities within global organizations. While the business value of talent

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Jada Management Systems
Jada Management Systems (JMS) is a business systems development company that offers module based systems at affordable rates to address your business needs. It

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Enterprise Configuration Management for Risk Mitigation
Enterprise configuration management (ECM) is a process to capture data and dependencies about an information technology (IT) infrastructure and to create an

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Performance and Compensation Management at the Core of Human Capital Management?
Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage by aligning managers and employees

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Campus Management
Clients benefiting from Campus Management Corp@ services and solutions represent a rich diversity of colleges and universities, each with its own unique

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Cincom Enterprise Management
Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex

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Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

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Incentive and Compensation Management
Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help

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Making HR Strategic: Integrated Human Capital Management Holds the Key
Today’s human resources (HR) executives are leading forward-thinking organizations in integrating human capital management (HCM) to optimize organizational

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