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Small Business Software (SBS)
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Documents related to » ctq account management support


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

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Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

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Improving IT Efficiency through Effective Print Management
The administration and management of printing can be time-consuming, often relying on manual processes. Many businesses are rethinking their approach to

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Incentive and Compensation Management
Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help

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Supply Chain Management (SCM)
Supply chain management (SCM) systems are used to coordinate the movement of products and services from suppliers to customers (including manufacturers

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Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

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Enterprise Configuration Management for Risk Mitigation
Enterprise configuration management (ECM) is a process to capture data and dependencies about an information technology (IT) infrastructure and to create an

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Meridian Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report
The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human

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Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and

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Smartree Talent Management Suite
Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting

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Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC''s BPM Evaluation Center. The

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Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum

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