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Documents related to » ctq account management experience


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

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Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

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Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

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Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

ctq account management experience  Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization Originally published - April 12, 2006 The market uses the terms business performance management (BPM), corporate performance management (CPM), and enterprise performance management (EPM) interchangeably. Vendors and industry analysts use these terms to describe performance management, but essentially they all mean the same thing. BPM represents the next generation of business Read More
Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

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The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

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Oracle Project Portfolio Management Cloud
Oracle Project Portfolio Management Cloud offers an integrated project management suite that is designed to automate, streamline, and control project management

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Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

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Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

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PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report
PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a

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The Talent Management Experience Series-New Roles and Expectations for Systems: Part 3-The Employee Experience
Employees should be seen as active participants in an organization’s talent management strategy. To be effective, employees must have the opportunity to

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