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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cti


Case Study: CTI Improves Accuracy and Saves Time with Infor10 ERP Business (SyteLine)


cti  Study: CTI Improves Accuracy and Saves Time with Infor10 ERP Business (SyteLine)

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » cti

Dynamics Software


Dynamics Software offers solutions that work with Microsoft Dynamics AX with a proven industry track record. These solutions are designed to support: •(Field) Service and Maintenance operations •Mobile Field Service employees both online as well as online/offline •Warehouse Management Operations •Manufacturing and Professional Service Organizations with Graphical Planning & Scheduling tools •Project based companies, like construction, installation, project management and project manufacturing companies •Car and motorcycle Importer and Dealer Management organizations •Computer Telephone Integration (CTI) •Manage Microsoft Dynamics AX add-on licenses (AX License Framework)

cti  •Project based companies, like construction, installation, project management and project manufacturing companies •Car and motorcycle Importer and Dealer Management organizations •Computer Telephone Integration (CTI) •Manage Microsoft Dynamics AX add-on licenses (AX License Framework) Read More

Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

cti  solutions. About cfactor and CTI cfactor workplace automation software is developed, implemented and supported by CTI ( Cronus Technologies Inc. ) . cfactor assists enterprises to improve the efficiency and productivity of its workforces. Customers are using cfactor for automating routine human resource and business processes, providing employee and manager selfservice, performance management, benefits administration, workforce communications and HR analytics. cfactor technology has been recognized for Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

cti  Protocol Telephony IPT | CTI IP Telephony | CTI Understand IP Telephony | CTI Free IP PBX Guide | CTI Choose a Business VOIP Solution | CTI On-demand PBX Flexible | CTI Business Telephone System | CTI Small Office IP Phones | CTI Voice Over Internet Protocol | CTI IP Telephony Resources | CTI IP Telephony Definition | CTI Services IP Telephony | CTI IP Telephony Systems | CTI IP Telephony Solutions | CTI IP Telephony Overview | CTI IP Telephony Extends | CTI IP Telephony Internet | CTI IP Telephony Read More

Best Phone Systems for an Effective Call Center: Editor’s Top Picks


Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

cti  Phone Systems for an Effective Call Center: Editor’s Top Picks Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system. Read More

TEC's Talent Management Research Model-What End Users Need to Know


Over the past few months, analysts at Technology Evaluation Centers (TEC) have been working on a new research space for talent management. I’m happy to announce that the Talent Management research space for talent management systems is now online and available to the public. Talent Management: What’s In It? TEC’s new Talent Management research space is geared toward end users looking for

cti  determine the talent management activities that you perform within your organization, and how important specific functionalities are to your selection of talent management software. The Talent Management model addresses the following software functionality: Recruitment and Staffing Personnel Management Career Development & Succession Planning Learning Management Performance & Compensation Management Workforce Planning Product Technology With the addition of talent management, TEC’s former Human Resource Read More

Pund-IT, Inc.


Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King.

cti  IT, Inc. Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King. Read More

NIST Certification for AES Encryption


The National Institute of Standards and Technology (NIST) defines the standard for Advanced Encryption Standard (AES) encryption, and provides a rigorous testing process for software vendors. The AES certification process tests every aspect of encryption and involves millions of operations. Discover a solution that has achieved AES validation for all key sizes and modes of operation, on every major enterprise platform.

cti  System i Consultant   Introduction The National Institute of Standards and Technology (NIST) is a US government agency that is a part of the Department of Commerce. The NIST sets non-military government standards for a wide variety of technologies including data encryption. Because the NIST uses an open and professional process to establish standards, the private sector usually adopts NIST standards for commercial use. The NIST is one of the most trusted sources for technology standards. The Advanced Read More

These Are the Times of CRM Vindication and Validation - Part 1


Some previous TEC blog posts have discussed the benefits (but also the inevitable caveats) of white papers, including the all-too-common vendors’ self-serving marketing fluff and buzzword verbiage, and about their (un)intended audiences. As part of my daily routine of doing research on vendors and their strategies and offerings, I’ve read a ton of white papers in the last

cti  , and “Maximizing CRM Effectiveness During Lean Times,”  authored by  Oracle CRM Why? Well, when I read them, many things therein rang true to me from my own research and findings (e.g., the ongoing success of Salesforce.com, Oracle CRM, NetSuite, Microsoft Dynamics CRM, RightNow, Sage CRM, SugarCRM , and SAP CRM as well as ongoing TEC’s end-users’ inquiries), even though I was cognizant of Microsoft and Oracle intentionally touting their “astute CRM features” in respective documents. The fa Read More

Why You Need to Take Software Evaluation Seriously


Enterprise software is big business. This becomes evident when you add up the costs of purchasing software licenses, implementing the system, migrating data, training employees, and maintaining the system. If your enterprise system doesn’t meet your expectations, you risk running some of your investment down the drain. Unfortunately, it is quite common for companies to take shortcuts when

cti  current system missing key functionality? • Is the system flexible enough to accommodate my new business requirements? • What types of costs are associated with maintaining my existing system versus upgrading or replacing it? To start, you’ll need to survey your internal stakeholders to find out exactly which modules, features, and functions your new or modified system must support. You can use predefined functional and technical requirement sets to help document your requirements and priorities. Read More

TEC Helps Corona, a Global Ceramics Leader, Simplify Its ERP Selection in Record Time


Corona, one of the largest conglomerates in South America, specializing in ceramic and tile products, recently engaged the services of Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software, to help evaluate its existing enterprise resource planning (ERP) systems against top solutions in the market. TEC's best-practices methodology and decision support system, eBestMatch™, enabled Corona to confidently select in record time a standardized ERP solution for all of its operations—without anyone having to leave the office.

cti  Leader, Simplify Its ERP Selection in Record Time TEC Helps Corona, a Global Ceramics Leader, Simplify Its ERP Selection in Record Time Corona solves problem of multiple ERPs through objective software evaluation and selection methodology Montreal, QC, July 14, 2009 - Corona, one of the largest conglomerates in South America, specializing in ceramic and tile products, recently engaged the services of Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software, to help evaluate i Read More

Why Employee Performance Management Technology Matters to CEOs


While the board has no business telling management which employee performance management (EPM) system to use, it does have the right to ensure an effective system is in place. EPM is one of the central tools for directing and monitoring activities right across an organization. Employing this system will ensure that any goals set out by management are clearly visible to everyone up the chain of command—including the CEO.

cti  Employee Performance Development , Best-practice Performance , Performance Appraisal Management , Talent and Employee Performance , Automate Employee Performance , Employee Performance Management White Papers , Employee Performance Appraisal System , Define Employee Performance , Employee Performance Measurement , Employee Performance Assessments , Employee Performance Surveys , Performance Management Managing , Performance Management Software , Evaluate Employee Performance , Implement Employee Read More

RFID Workbench: Understanding the Basics


Radio frequency identification (RFID) helps actualize the perfect integration of logistical and commercial chains and its use is rising in the US and Europe among large companies; government departments; and industries. Setting up RFID requires a validation test on a defined perimeter that involves the processes that have the most direct impact on your activity to see how RFID will affect your environment.

cti  also known as : Active RFID System , White Paper RFID , RFID Systems Service , RFID Workbench Analysis , RFID Workbench Simulation , RFID Workbench Middleware , Seeburger RFID Workbench , Advice RFID Implementation , Subset RFID Workbench , RFID Workbench White Papers , Vendor RFID Workbench , Embedded RFID Module , Electronics Workbench , Radio Frequency Identification , Radio Frequency Identification Device , Radio Frequency Identification System , Radio Frequency Identification Systems , Radio Frequenc Read More

Author Attacks Harvard! (Sort of... well, not really... OK, not at all)


Editors' Picks: Vendors submit. We review. ... white papers from whitepapers.technologyevaluation.com.White paper: Why One Number Is Not EnoughEditor A (the nominally genial one) This one caught my eye as it crossed our desks a while ago. “What number?” I asked. “A hundred? One? Pi? Do tell me more.” It turns out that the one number in question represents a customer’s

cti  a whole lot of action in this white paper. Doesn’t it stand to reason that organizations shouldn’t rely on one number or metric in monitoring the health of their customer relationships? And, what incites a customer’s willingness to recommend a company and/or its products to a friend seems to be a more complex matter that inherently could not be an accurate “one number.” And it might be worth taking into consideration how that “one number” came into being: Under what circumstances was the cus Read More

A SaaS Primer


Software-as-a-service (SaaS) solutions can be a strategic advantage to businesses, letting companies avoid costly hardware, software licenses, and complex version upgrades. But because most major software vendors are touting some version of SaaS, there is confusion about the solution model and its advantages. Learn what SaaS really means, and discover the short-term and long-term benefits of the model and its variants.

cti  full-blown manufacturing ERP software functions in an on-demand model. Plex online is a web-based ERP solution, requiring only a web browser to access all of the analysis and management functions of a full-featured manufacturing ERP system, designed to meet the requirements of all departments within a quality-driven manufacturer, shop floor to top floor. No hardware or software installations are required. Source: Plex Systems Resources Related to A SaaS Primer : Software as a Service (SaaS) (Wikipedia) A Read More