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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may

cti middleware  forecasting, sales contracts, and CTI (computer telephone integration) functionality. Also, future releases will feature a customer portal to provide access to the knowledge base, Frequently Asked Questions (FAQ), visibility into open customer call inquiries, and a storefront that provides order visibility through integration with MBS' products. Thus, the competition from Microsoft is likely to immediately affect the prominent players in the lower-end of the market, including FrontRange (the GoldMine Read More
Radio Frequency Identification (RFID)
Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID sys...
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Documents related to » cti middleware


Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Three: Challenges and User Recommendations
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should turn out as a beneficiary in every

cti middleware  as computer telephony integration (CTI), data cleansing, campaign management, partner relationship management (PRM) and so on. Each ISV could then be seen as a new CRM player adding to an already large number of CRM providers. Microsoft CRM is also distributed through a large number of authorized resellers (VARs), more than 1,300 right now. The question that comes to one's mind is to wonder how the customer will navigate through that proliferation of solutions from ISVs and VARs that Microsoft is Read More
EAI Vendor CrossWorlds Eases Middleware Customization
CrossWorlds Software, an enterprise application integration vendor, is making it easier for customers to acquire components and utilities with specific

cti middleware  and utilities with specific functionality. The vendor will create a CrossWorlds Exchange site on a subscription basis, for $50,000 per year with additional fees for some components. The vendor's goal is to simplify development for customers and make their EAI solution more ubiquitous. In addition, the vendor has announced that Ingersoll-Rand Corporation will use the CrossWorlds tool to connect their Oracle e-procurement and legacy applications. CrossWorlds' e-business infrastructure software will enable Read More
Magic Quadrant for B2B Gateway Providers
Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional

cti middleware  areas of substantial product functional differentiation remain, including overall product maturity, scalability, service-oriented architecture (SOA) service enablement, architectural coherence and community management. Vendors also differ substantially in terms of price/value, market understanding, market share, industry domain expertise, international strategies, global sales and support, and ' last but not least ' customer experience. MAGIC QUADRANT Market Overview The B2B gateway software market is Read More
Aspen - To Netfinity and Beyond
Aspen Technology, Inc. recently announced plans to leverage IBM resources to provide solutions for supply chain management (SCM) customers in the chemicals

cti middleware  services. The more tangible objectives of the alliance include Aspen porting its applications on IBM's DB2 Universal Database as well as Netfinity servers and IntelliStations. In addition, IBM's MQ Series message queuing middleware will be made available alongside Microsoft's MSMQ for complex application integration. Market Impact Of the objectives outlined in the new alliance, only one stands a chance of producing significant impact on the rest of the supply chain management market - Aspen applications Read More
Plumtree Fuels Growth With New Corporate Portal Product
Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant number of new “gadgets” and increased

cti middleware  chosen subset of the functionality of a specific business application. A Plumtree representative told TEC that 90% of users typically use only 5% of the functionality provided by a business application. The gadget provides that 5% of the functionality through a browser. Figure 2 is a screenshot of the list of gadgets in a user's portal web page. The gadgets are the sub-windows titled, Threaded Discussion, Task List, Document Management, Plumtree Telephone List, etc. Figure 2. click here for Read More
Spagic
Spagic 3 is universal middleware, characterized by an innovative approach to the management and development of service-oriented architecture (SOA) solutions,

cti middleware  forms to support users' activities, deployment control, connectors, business process modeling (BPM) engines, infrastructural services and containers, and a monitoring environment. Read More
They Test Web Sites, Don’t They?
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle

cti middleware  can automatically inspect the functionality and performance of EJBs as individual components, as a group of components or as an entire EJB application to determine its calling interface, and from that develop a program that feeds data to the application and examines the results. Since EJB-test is used primarily to test scalability, it has the capability of generating a range of values within the acceptable limits and of running many concurrent versions of the test. While EJB-test cannot determine which Read More
Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect

cti middleware  common middleware and analysis functions. The middleware functions do not replace traditional ETL (Extract/Transform/Load) functions but rather augments them to provide intelligent data cleanup. Data cleanup encompasses such functions as null replacement, data scaling and deduping. These functions are driven by a number of algorithms that apply AI and fuzzy logic techniques. CGI is a leading provider of IT services. With a base or about 80% of sales in Canada, the billion dollar company is making a move Read More
The Middle Kingdom - From Wired to Wireless
Confused about RFID middleware? RFID middleware has a critical role to play in cleaving together and clarifying the signals and intelligence, bidirectionally

cti middleware  From Wired to Wireless Introduction Middleware is the bridge between one world and the other. Middleware for radio frequency identification (RFID) bridges the worlds of waves (radio), light beams, and sensory (light temperature and vibration), to the hardwired world of servers, routers, Internet, and software systems. The Middle Kingdom is the world between the physical world and the digital world. And to add to the definition—middleware may span from the device to the edge (the border, and slightly Read More
Infor and VMware Team Up for ERP Delivery Choice
Infor announced a collaboration result with VMware through which the parties confirmed the compatibility of Infor's flagship enterprise resource planning (ERP

cti middleware  base to provide identical functionality, collaborating with VMware is another way Infor helps customers reduce risks and IT costs. For example, Infor customers should be better able to consolidate IT infrastructures, gain efficiency and cost reduction, and attain a higher degree of deployment portability. Read More
Taming the SOA Beast - Part 2
Part 1 of this blog topic introduced the notion of how complex and tricky it can be to manage and govern enterprise applications' service oriented architecture

cti middleware  Mindreef joined the Progress Actional SOA Management product family that provides policy-based visibility, security, and control for services, middleware, and business processes. This acquisition continues Progress’ expansion of its burgeoning SOA portfolio and strengthens the company’s position as a leader in independent, standards-based, heterogeneous, distributed SOA enterprise infrastructures. Prior to being acquired, Mindreef decoupled some plug-in features from its previously all-in-one Read More
Partner-friendly Oracle Update - Part 1
I certainly anticipated that the nearly 60 acquisitions by Oracle since 2005 would help the largest business software company in the world (with more than 320

cti middleware  the following three-legged-stool strategic objectives : growing indirect and co-sell revenue – via monetization of acquisitions, penetration of new markets, and being a platform (database, business intelligence [BI ], middleware, etc.) of choice for independent software vendors (ISV’s ); providing automated partner systems – to institute simplified processes, enhanced partner and customer experience, and more efficient volume ordering; and advanced partner enablement – via partner training and Read More
Achieving PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing
The result of implementing middleware products such as WebSphere MQ (WMQ) “out-of-the-box” without security measures has led to increased risk of failed audits

cti middleware  PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing The result of implementing middleware products such as WebSphere MQ (WMQ) “out-of-the-box” without security measures has led to increased risk of failed audits on various regulatory measures. The need for auditing, penetration testing, and remediation of critical middleware structures to assure regulatory compliance and provide internal security methods beyond traditional perimeter security methodologies is Read More

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