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Documents related to » csr


IFS Joins the Corporate Social Responsibility Fray » The TEC Blog


CSR: corporate social responsibility, csr, ERP, gtm, IFS, ifs applications, IFS CSR, industry watch, SCM, sustainability, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
19-10-2012

Selecting Manufacturing ERP for ISO 26000 Compliance
This white paper discusses the compelling business reasons for industrial companies to pay close attention to ISO 26000 and the UN Global Compact. It also explores the different ways that enterprise software like enterprise resources planning (ERP) and enterprise asset management (EAM) can be leveraged to help document compliance with the various requirements of the ISO standard.

CSR: IFS, software administrativo, crm, erp, call center, on demand, annual report, supply chain, asset management, itil, ias, bpm, edi, csr, sales force, business intelligence, data mining, business administration, data warehousing, change management, business process, supply chain management, asap, business objects, cmr, ms dynamics, microsoft dynamics, microsoft crm, inventory management, faktura, application software, software companies, business strategy, cmm, inventory software, infor, dynamics crm, crm software, business one, ecf.
11/3/2010 9:31:00 AM

Food and Drug Safety: Prevention Better Than Cure (For Sure) – Part 1 » The TEC Blog


CSR: 4ps, corporate social responsibility, cpg, csr, ERP, f&b, food and beverage, four ps, grc, haccp, Lawson M3, lawson m3 trace engine, Lawson Software, lot control, obama, organic, plm, process manufacturing, product lifecycle management, product recall, regulatory compliance, risk management, SCEM, traceability, track and trace, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-02-2009

Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II) » The TEC Blog


CSR: corporate social responsibility, csr, ERP, f&b, farm to fork, food and beverage, lawson, Lawson M3, lawson m3 trace engine, SCM, traceability, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-06-2008

Navigating Between Service Management Scylla & Charybdis – Part 3 » The TEC Blog


CSR: aftermarket, asset management, call center, clicksoftware, CRM, customer satisfaction, customer service, eam, field service, gps, mobile computing, mro, service economy, service level agreement, service lifecycle management, servigistics, sla, slm, spare parts, workforce scheduling, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-04-2010

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

CSR: customer relationship management, CRM, knowledge management, KM, service resolution management, SRM, KM software, live assistance, call center agents, customer segmentation, customer service, Pareto’s 80/20 Rule, customer satisfaction, online self-service solutions, live support, customer self-service, help desk operations.
12/12/2007

Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? – Part 3 » The TEC Blog


CSR: ariba, Cloud Computing, emptoris, epicor 9, epicor ecm, epicor enterprise search, epicor ice, epicor mdm, epicor rss support, epicor service connect, epicor software, epicor srm, ERP, microsoft .net framework, microsoft azure, microsoft sharepoint, oracel, paas, SaaS, SAP, soa, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-08-2009

The Promise (and Complexities) of Private Labels
Recent studies have shown that retail winners (that is, companies that outperform their peers in year-over-year, comparable store sales) carry a significantly higher percentage of private label merchandise than their competitors do.

CSR: supply chain networks; retail sector; fast-moving consumer goods; FMCG; retail winners; private label merchandise; corporate social responsibility; CSR; product lifecycle management; PLM; supplier performance management; SPM; brand loyalty; retail balancing act, retail chains; supply chain management; SCM; supply chain planning; SCP; supplier relationship management; SRM; collaborative planning, forecasting, and replenishment; CPFR; vendor managed inventory; VMI; APICS Dictionary; low-cost count.
8/13/2007

The Ghost in the Machine: Where Has Process Automation Left the Consumer?
Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of automation on the consumer, that most unpredictable of systems?

CSR: business process automation, CRM, customer relationship management, consumer advocacy, brand loyalty, customer experience branding, perception management, buzzwords, AI, artificial intelligence.
6/9/2006

Emptoris: Powered Up to Empower Global 2000 Users
TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

CSR: contract lifecycle management software, supplier relationship management software, spend analysis, strategic sourcing, service procurement, emptoris, strategic sourcing consultancy, strategic sourcing consultants, strategic sourcing solution, strategic sourcing courses, strategic sourcing consulting, spend analysis tools, spend analysis tool, strategic sourcing consultant, strategic sourcing course, strategic sourcing software, strategic sourcing solutions, spend analysis template, strategic sourcing training, emptoris contract management, strategic sourcing recruiters, procurement service .
1/10/2012 2:26:00 PM

Has KANA Gotten Its Mojo Back? – Part 2 » The TEC Blog


CSR: accel kkr, BPM, business process modeling, call center, case management, consona crm, CRM, csr, customer satisfaction, customer service, inquira, kana, kana software, km, knowledge management, lagan technologies, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-07-2011


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