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Software Functionality Revealed in Detail
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 cs equipment maintenance system

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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St. Marys Paper Ltd.: Customer Profile


St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance management system (CMMS) to help reduce costs and improve efficiencies. In 1998, St. Marys decided to investigate potential vendors for a maintenance system upgrade. After reviewing several vendors, the mill again turned to CHAMPS.

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The 2008 Handbook of Application Delivery: A Guide to Decision Making


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cs equipment maintenance system  organizational structure, the management metrics, the requisite processes, technologies and tools. One of the primary goals of this handbook is to help IT organizations plan for that transformation. As described in the handbook, the activities that comprise a successful application delivery function are planning, optimizing, managing and controlling application performance. Each of these activities is challenging today and will become more challenging over the next few years. As described in Chapters 2 Read More

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cs equipment maintenance system  including DTR ERP for plastics processors with up to $50 million (USD) in revenues (see The Tricky Enterprise Applications Needs of Plastics Producers ); Cimnet Systems ERP for international printed circuit board (PCB) manufacturers with up to $2 billion (USD) in revenues; AXIS ERP , for metals, wire, and cable manufacturers ranging from small businesses to Global 2000 corporations (see Mill Industries: A Generic ERP Challenge ); Encompix ERP for project-based engineer-to-order (ETO) manufacturers with Read More

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cs equipment maintenance system  following: What are the characteristics of the best customers? What keeps them loyal? What''s the potential for developing similarly loyal customers? What are the information and service needs of established customers compared to those of prospects? What prospect information, if any, needs to be saved once a relationship is established? Are there changes the organization should make as the relationship evolves? Why were products returned? How many service calls did customers place and why? How were Read More

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Impact the Bottom Line, a Business Case For Reliability-Driven Maintenance


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Automotive Oracle ERP Customer Switches to Rimini Street’s Maintenance


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