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Documents related to » crm tutorial


CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

CRM TUTORIAL: is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? CRM: Big is Not Always the Best style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Decision Making,   Software Selection Related Industries:   Management,   Scientific,   and Technical Consulting Services,   Management of Companies and Enterprises Source:
6/25/2006 2:07:00 AM

Cutting the Risk from CRM Purchase and Deployment
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment. Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

CRM TUTORIAL: Cutting the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment Source: Entellium Document Type: White Paper Description: Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has
1/16/2007 9:36:00 AM

How to Choose a Hosted CRM Application for SMBs
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

CRM TUTORIAL: to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs Source: NetSuite Document Type: White Paper Description: While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to
11/27/2007 2:32:00 PM

Making the Leap to CRM
Making the Leap to CRM. Find Free Suggestion and Other Solutions to Define Your Systems Implementation In Relation To CRM Implementation Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

CRM TUTORIAL: Making the Leap to CRM Making the Leap to CRM Source: Oncontact Software Document Type: Checklist/Guide Description: Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before. Making the
7/26/2006 2:56:00 PM

Maximizer CRM Version 12 Gets TEC Certified » The TEC Blog
Maximizer CRM Version 12 Gets TEC Certified » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

CRM TUTORIAL: CRM, customer relationship management, Maximizer CRM 12, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-03-2012

Bridging the CRM Analysis Gap
On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers? A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer behavior. Using CVM enables companies to shift from campaign-centric to customer-centric analysis, and develop more individualized and profitable customer relationships.

CRM TUTORIAL: Bridging the CRM Analysis Gap Bridging the CRM Analysis Gap Source: Business Objects Document Type: White Paper Description: On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers? A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer behavior. Using CVM enables companies to shift from campaign-centric to customer-centric analysis, and develop more
2/7/2007 9:19:00 AM

A Case Study and Tutorial in Using IT Knowledge Based ToolsPart 1: Decision Support Discussion
In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

CRM TUTORIAL: A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion E. Robins - May 30, 2001 Read Comments A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion E. Robins - May 30, 2001 Executive Summary    Most business managers, whether vendors, vendor clients or implementers, are unaware of the fundamental capabilities that knowledge
5/30/2001

SAP Gives in to CRM (Part Time) Matrimony
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

CRM TUTORIAL: SAP Gives in to CRM (Part Time) Matrimony SAP Gives in to CRM (Part Time) Matrimony P.J. Jakovljevic - May 31, 2000 Read Comments P.J. Jakovljevic - May 31, 2000 Event Summary On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific customer interaction solutions that could extend the scope of collaborative customer relationship management (CRM). As part of the agreement, SAP has embedded
5/31/2000

CRM for Manufacturing vs. Regular CRM » The TEC Blog
CRM for Manufacturing vs. Regular CRM » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

CRM TUTORIAL: Aplicor, CRM, customer portal, dynamics, eBestMatch, Empower CRM, ERP, iEnterprises, infor, lawson, Manufacturing, microsoft, NetSuite, Pivotal CRM, Power Suite, Sage, SalesLogix, Surado, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-09-2009

Build Your Own SAP CRM Solution—and Know Exactly How Much It Will Cost
Organizations today are looking for low-risk solutions that provide immediate value. This paper introduces a set of solutions that offers a range of processes to address major phases of the customer life cycle. These rapid deployment customer relationship management (CRM) solutions give companies a live, preconfigured CRM environment that leverages CRM best practices. They also include a unique implementation methodology.

CRM TUTORIAL: Build Your Own SAP CRM Solution—and Know Exactly How Much It Will Cost Build Your Own SAP CRM Solution—and Know Exactly How Much It Will Cost Source: SAP Document Type: White Paper Description: Organizations today are looking for low-risk solutions that provide immediate value. This paper introduces a set of solutions that offers a range of processes to address major phases of the customer life cycle. These rapid deployment customer relationship management (CRM) solutions give companies a live,
3/15/2011 2:55:00 PM

Sage ERP and CRM Portfolio Update: Clarity at Last
P.J. Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship management (CRM) portfolios. Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

CRM TUTORIAL: Sage ERP and CRM Portfolio Update: Clarity at Last Sage ERP and CRM Portfolio Update: Clarity at Last P.J. Jakovljevic - May 12, 2011 Read Comments Technology Evaluation Centers ( TEC s) recent three-part blog series focused on the general sessions of Sage North America s Analyst Day in Boston in February 2011. At that winter event, Sage, nine years since its last analyst summit, took a gigantic step forward in clarifying its position in the market. Prior to the analyst day, during its Insights 2010
5/13/2011 9:31:00 AM


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