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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm top business applications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm top business applications

Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

crm top business applications  functional features. The MS CRM product''s functionality includes basic contact management (interaction and opportunity) as part of Sales Force Automation (SFA), simple e-mail based marketing campaign tools, and call management (customer service ticket queues) with a basic customer service knowledge base, content authoring and approval workflow. These features are what the targeted customers likely need at this stage. An affordable, no-frills out-of-the-box application with minimal implementation risk and Read More

Business Intelligence: Actionable Insights for Business Decision Makers


Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they need new business intelligence (BI) tools that can integrate and analyze huge amounts of internal and external data. Learn how such tools can help your company understand customer needs, identify trends, and use the resulting lead time to seize opportunities.

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Overcoming the Barriers of Stand-alone Business Applications


Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your enterprise into a customer-focused business with the ability for future growth. An integrated suite of applications can give your business processes the depth and flexibility to achieve what a collection of stand-alone applications cannot.

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PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems


On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted for as a pooling-of-interests. The acquisition of Vantive makes PeopleSoft the only enterprise software company offering a full suite of CRM products that integrate tightly with PeopleSoft and other major back-office applications.

crm top business applications  PeopleSoft had floundered on CRM for some time before its decision to buy Vantive, we believe PeopleSoft finally is now in a strong position to compete head on with the other top ERP vendors. By acquiring a complete and one of the best CRM product suites available, PeopleSoft leapfrogged most of its competitors, who are still struggling to deliver a patchwork of internally developed or acquired CRM modules. Nonetheless, we expect the usual painstaking effort associated with merging two large companies. Read More

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

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Business Process Overview: Business Intelligence


Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational levels. That’s why business intelligence and data warehousing tools are no longer only for the exclusive use of financial controllers. Instead, they are everyday tools across company divisions, giving relevant and efficient information overviews of all areas of responsibility.

crm top business applications   Read More

LOGO Business Solutions


LOGO Business Solutions, is the largest independent software company of Turkey. LOGO took a step in business world by developing engineering software for personal computers in 1984 and has become an IT oriented high-technology group. LOGO, since its foundation, has been an engrossing and innovative leader of Turkish Software Sector thanks to the innovations it brought in products, services and business processes in this sector. Logo is also the first IT company traded at IMKB-Istanbul Stock Exchange, IPO’d at year 2000. LOGO has a say all around the world in business application field with users exceeding 1.300.000 in 170.000 companies, particularly in Turkey.

crm top business applications  Financials, HR, MRP, MRPII, Supply Chain Execution,business strategy tools,ERP,information technology business strategy,integrated business analysis,integration application software,integration application solution,logo business solutions Read More

SaaS Realities: Business Benefits for Small and Midsize Business


Software as a service (SaaS) is known for its relative speed to deployment and low up-front cost. Less well known are the business advantages of SaaS for enterprise resource planning (ERP) solutions, especially for small and midsized businesses. Learn how a fully integrated SaaS solution can help you improve your business operations, as well as better meet the challenges of growth, competition, and regulatory compliance.

crm top business applications   Read More

Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

crm top business applications  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

IBM Cognos 8 Business Intelligence Software for use with SAP NetWeaver Business Warehouse Accelerator


As business data volumes expand, the biggest challenge for businesses is channeling reams of data into usable information that supports effective decision-making. Organizations that invest in the SAP Netweaver Business Warehouse continuously seek new ways to leverage the power of all corporate data. Learn how some companies are deploying IBM Cognos business intelligence software in the SAP NetWeaver environment.

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2012 Business Outcomes Study Report: People Intelligence Driving Business Results


Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do capture talent data, and nearly half are making decisions based on that information. This report features several studies demonstrating how the people intelligence gained by organizations through assessment enables them to make better hiring and development decisions and improve business performance.

crm top business applications  people intelligence,talent management strategy,talent management solution,SHL,talent measurement,hiring solution Read More

Achieving Business Intelligence (BI) in Midsize Companies


Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding BI without disrupting your company? Without breaking the bank? Without having to add staff members with specialties you’ve never even heard of before? This paper helps answer those questions, with practical advice for bringing BI into your midsize company.

crm top business applications  systems. Customer relationship management (CRM) systems. Enterprise resource planning (ERP) systems. Asset tracking systems. Heck, just filing an expense report in a big company can be like trying to pass a bill in Congress— everything is complicated. To a large degree, big companies can''t avoid that complexity. They''re subject to a lot of legal scrutiny, for one thing. Microsoft, for example, has to be very cautious about how its various business units interact, simply because they''re almost Read More

Keeping Cash Flow in Focus While Driving Business Performance


One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now.

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The New Business of Business Leaders: Hiring and Onboarding


This paper explores the role of business leaders in driving talent management functions, specifically around hiring and onboarding challenges. It discusses how talent intelligence helps business leaders find better candidates faster, make better build/buy/rent decisions, decrease new hire time-to-proficiency, and decrease the number of new hires who quickly leave.

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Maximizer CRM 12: CRM Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

crm top business applications  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More