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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm technology real time


The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » crm technology real time

SAP Launches Real-time Social Insights


Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but they still have no idea about what is effective and what is a waste of time. To that end, at the recently held CRM Evolution event, SAP launched its Social Contact Intelligence analytic application, which can be used to unlock information

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Converting Service Calls into Sales with Real-time Offer Management


To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel—at the right time. Of course, it’s not really that simple. But service firms are finding it’s possible to make the right offers, through customer-selected channels, in real time. Find out how you can leverage your customer data to create opportunities for revenue generation.

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J.D. Edwards On The Mend; This Time Might Be For Real Part 2: Market Impact


A small-to-medium enterprise simply wants to manufacture and deliver a product in a most efficient way and by utilizing minimal necessary resources, therefore, smaller companies consider planning and execution as one process. J.D. Edwards has resolved many pieces of the puzzle.

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J.D. Edwards On The Mend; This Time Might Be For Real


Although not quite yet out of the woods, by having product flexibility 'in the bag', and by providing now much more of its own 'must have' collaborative applications (e.g. SCM and CRM), J.D. Edwards might again start looking forward to the future.

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Real-Time Versus "Right-Time" Decision Making: A New Competitive Advantage


In this day and age, the ability for a company to utilize information quickly and effectively is more important than ever before. But faster access to increasingly large amounts of data doesn’t always mean that good real-time decisions are being made.

Finance has to be involved in the selection and use of new analytic tools which rapidly define and filter data from a variety of sources. Selecting and sorting information into what’s vital to decision making and what isn’t allows for better decision making to occur. A company’s data needs to be defined and synchronized consistently across the board, but quality of data also has to have value in order to be of use. The data then has to land in the right hands in order for the right actions to be implemented. Quality, real-time data has to be accessible at the right time, in the hands of the right people.

In this white paper, learn what right-time decision making is and how to use analytics to your benefit, e.g., to test hypothetical choices before implementation. Get information on how to create strong data governance to support high quality data, investigate analytical tools for problem-solving, and learn how the delivery of information to decision makers can affect your business choices positively or negatively.

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Accu-Time Systems Releases TimeCom


Accu-Time Systems (ATS), a subsidiary of Amano USA Holdings, Inc., recently released TimeCom, a time-clock and cloud-based integration middleware solution. The new solution aims to allow any enterprise resource planning (ERP) or workforce management (WFM) application suite to collect employee time and attendance (T&A) data around the clock with minimal administration.

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At Your Fingers: the Real-Time Value of BI


Learn how real-time or near real-time analytics can help you accelerate business insight and shorten customer response times in At Your Fingers: ...

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InetSoft Technology


Founded in 1996, InetSoft Technology Corporation provides business intelligence (BI) solutions and services to companies in a variety of industries. The InetSoft team hails from world-renowned organizations such as Bell Laboratories and Goldman Sachs. InetSoft's customer list includes companies in the entertainment, financial, health care, pharmaceutical, technology, and manufacturing industries, as well as local and national government organizations. InetSoft is headquartered in Piscataway, New Jersey (US).

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Vanguard Technology


Vanguard Technology was established in 1998. Since then, Vanguard Technology has been focusing on the R& D of enterprise HR management by using information systems. In August 1998, Vanguard Technology's first generation HRMS, HRsoft V1.0 was successfully deployed at Coca-Cola's branch in TianJin, China. This is a client/server based system that can be used by all the staff at the HR department of a whole company. It uses the big database from Microsoft or Oracle. Compared with previous products on the market, it made a fundamental change and achieved a remarkable success in performance,data sharing and functionalities. In 2002, Vanguard Technology developed the first B/S HRMS in China, which enables the access by everyone to HRMS through a browser.After several years of development, Vanguard Technology has developed a large pool of team-work consultants and system deployment engineers that are very experienced and innovative professionals. They are very cooperative and task well-defined. They can provide a full range of services including project planning, implementation, maintenance and system upgrading. The core management team of the company has years of experiences in HR management systems development, deep understanding of HR management. With their leadership and vision, Vanguard Technology has made a great achievement and contribution to the progress and improvement of HRMS development in China. Early in 2008, Vanguard Technology and ShanghaiHW Enterprise Management Consulting Institute (HWEM) which focuses on the human resource and IT consulting have reached an agreement on the restructuring of the company's assets and equity swap, and will carry out in-depth cooperation between the two sides. The full complement between each other, such as the IT and management consulting knowledge and experience, as well as the customer resource, will help further improve the "Vanguard-HWEM" brand value. The two sides will also create exclusive "Vanguard-HWEM" brand, develop exclusive e-HR series products in the field of medical, scientific, technological and national licensing industry show.Vanguard Technology always pursues technology innovation and perfection. We uphold the principle of "Customer First" in project implementation and management through our quality products and professional services. We are the best working partner for enterprise HRMS establishment and development.

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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

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