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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm systems bi


Marquee Vendors Partner for Deepening Inherent CRM and BI Links
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation

crm systems bi  the tightest connection between CRM and BI can be seen in marketing automation (MA). MA involves analyzing and automating the marketing process to better allocate resources into various activities, channels, and media to build and enhance profitable customer relationships. This moves beyond traditional metrics to incorporate data cleansing, analysis tools, and campaign management systems (see the article Why Are CRM and Analytics Intrinsically Connected? ) Despite the complementary nature of CRM and BI,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) RFI / RFP Template

Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, and System Requirements  

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Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems


A big topic in business intelligence (BI) is the importance of “data quality”–cleaning data so that errors and inconsistencies are eliminated as much as possible. But what many users don’t realize is that this is just a part of a larger problem: How do you get the most out of business-relevant data floating around, inside and outside the organization? Discover the importance of clean data, and learn how to achieve it.

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The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

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Way To Go, Ross Systems!


Although Ross Systems today is merely a shadow of a once solid profitable vendor, its embattled management deserves accolades for tenacity and pulling off a third consecutive profitable quarter, thereby remaining in the race.

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ERP Systems Buyer’s Guide


The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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Vantage Systems LLC


Vantage Systems is an authorized SYSPRO Value Added Reseller specializing in delivering high-value enterprise software solutions and services to the pharmaceutical and medical device industries

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Business Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

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Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

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BCG Systems, Inc.


Achieving your business objectives is often a function of the most effective use of technology. At BCG Systems, Inc. our core strength is the strategic application of technology, including business management software, hardware, and infrastructure. While we offer highly specialized expertise in manufacturing and distribution, we work with a wide variety of industries to design, install and support cost-effective information management solutions. You can rely on the professionals at BCG Systems for not only the technical expertise, but also the business experience that is critical to designing, implementing, and supporting a complete solution that is right for your organization. A shared commitment to delivering the quality of a national firm, with the personalized service of a local business, was our founding directors'' formula for success in 1986. It still drives our organization today. Dedicated to building long- term relationships, our firm has become known for its responsiveness approach. Drawing from over 20 years of experience with the leading business management software, our certified professionals combine experience, commitment and ingenuity to help our clients maximize the return on their technology investment.

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