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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm system specialists bi


The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) RFI / RFP Template

Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, and System Requirements  

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Documents related to » crm system specialists bi

Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends


Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several best-of-breed specialists.

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Enterprise Applications--The Genesis and Future, Revisited Part Five: More on ERP Evolution


If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable and supposedly more relevant CRM and e-commerce activity.

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A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

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BI Market Consolidation Compared to ERP Market Consolidation


The BI market is ripe for consolidation, but not necessarily for the reason of capturing the scarce remaining market share like in the ERP case, but more likely for the reasons of garnering the most complete CPM portfolio.

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8 Rules for Investing in a New Accounting System


Find out if your current system is a drag on your company in Eight Rules for Investing in a New Accounting System.

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Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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To BI or not to BI


Nowadays a company should not even question whether it needs business intelligence (BI) or not. Those who do not have it yet should include it in their future strategies, while those who do have it should search for ways to make BI work at its full potential. You Don’t Have It Yet? Let's first analyze and understand why a company may not have BI: 1. BI is too expensive If this

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Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

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Hyperion System 9


Hyperion System 9 is a flexible business performance management (BPM) system integrating a modular suite of financial management applications with the most comprehensive business intelligence (BI) capabilities for reporting and analysis. It increases user productivity, lowers cost of ownership, and reduces business risk. Hyperion System 9 BI+ is the industry’s most comprehensive BI platform, and supports all types of reporting and analysis through a personalized, intuitive, and interactive thin-client workspace. Hyperion System 9 Applications+ is a modular suite of integrated financial software management applications for managers, analysts, and executives who need to gain visibility into performance, improve forecast accuracy, and respond to changing market conditions. Hyperion System 9 Data Management Services is a family of products for managing financial and operational data, metadata, master data, and financial data quality associated with BPM deployments. It is the enabling data infrastructure layer that allows organizations to align data governance and BPM strategies and manage all forms of BPM information. Hyperion System 9 Data Management Services empowers business users to take part in managing their information, while enabling IT organizations to manage processes and enforce business policies. Hyperion System 9 Foundation Services makes it easy to manage, scale, and deploy BPM across all departments, applications, business units, and locations.

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Checklist for Phone System Buyers


Are you in the market for a business phone system? With the broad array of features available in phone systems today and the full spectrum of providers who sell them, purchasing a new phone system for your business can be a daunting task. Read these condensed best practices to get the right information and ask phone system vendors specific, detailed questions to make the optimal decision to meet your communication needs.

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