-
Abstract:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality
needed to leverage the data supplied by products like (...)
Excerpt related to
crm system solution bi:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship mana...
Published:
2000-11-06
-
Abstract:
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise
software Vendor Showdowns. Today's Showdown pits three of the top business intelligence (BI) vendors against each other in
a head-to-head contest: Oracle's Hyperion System 9 vs. Mi (...)
Excerpt related to
crm system solution bi:
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of
enterprise software Vendor Showd...
Published:
2007-09-26
-
Excerpt related to
crm system solution bi:
... ERP] or customer relationship management [CRM] system); easily deploying
... be the use of an open source solution, such as ... launched a strategy
to bring BI to the ...
Published:
2009-07-08
-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
crm system solution bi:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
-
Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
crm system solution bi:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
-
Abstract:
The need for business intelligence (BI) is real for all enterprise software users. It is rare to find a user who feels they
get the information they need from their enterprise software system and even those who do want more. The need is not just
reporting; they need business monitoring, analysis, an unde (...)
Excerpt related to
crm system solution bi:
The need for business intelligence (BI) is real for all enterprise software users. It is rare to find a user who feels they
get the information th...
Published:
2004-03-19
-
Excerpt related to
crm system solution bi:
... But when they grow and capable of maintaining their own resources the CRM system
should provide that flexability to own the solution in a later date. ...
Published:
2008-05-12
-
Abstract:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
Excerpt related to
crm system solution bi:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
Published:
2009-09-11
-
Abstract:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current
XA client base, which is the must for the long-term via (...)
Excerpt related to
crm system solution bi:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives...
Published:
2001-10-08
-
Excerpt related to
crm system solution bi:
... Corollary 2: There will always be a new version of your BI solution,
available right ... Corolary 3. The severity of a BI system bug rises in
direct proportion to ...
Published:
2009-08-24
-
Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
crm system solution bi:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
-
Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
crm system solution bi:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
-
Excerpt related to
crm system solution bi:
... in the persevering market perception that its CRM system is largely
... that have selected Microsoft Dynamics CRM as their relationship management solution.
...
Published:
2010-02-15
-
Excerpt related to
crm system solution bi:
... And can it be used, along with data warehousing and BI strategies, for analysis ...
concept of a NoSQL database is of a fast database management system that could ...
Published:
2011-07-26
-
Excerpt related to
crm system solution bi:
... world-class CRM or talent management solution, albeit with ...
view towards Agresso’s above CRM move (under ... without hampering the inherent core system’s
agility ...
Published:
2008-01-28
-
Abstract:
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year
is business intelligence (BI). Download TEC’s latest podcast to find out why BI is so hot right now. (...)
Excerpt related to
crm system solution bi:
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is
business intelligence ...
Published:
2008-06-04
-
Excerpt related to
crm system solution bi:
... Web with a single transparent multi-channel solution for delivering ...
Such a system should also be integrated with ... CRM Strategy #4: Right-size
the Service Costs. ...
Published:
2010-03-04
-
Excerpt related to
crm system solution bi:
... Once this solution is implemented, the enterprise should also go ...
The customizable system has to be tailored for ... Also critical for adaptive CRM
are the inherent ...
Published:
2008-04-11
-
Abstract:
Despite its product's notable functional scope, Centive is committed to being the leader in on demand sales compensation
management. The vendor believes it now has sufficient resources to fund research and development, as well as business initiatives. (...)
Excerpt related to
crm system solution bi:
Despite its product's notable functional scope, Centive is committed to being the leader in on demand sales compensation
management. The vendor be...
Published:
2007-05-09
-
Abstract:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003. (...)
Excerpt related to
crm system solution bi:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003.
Published:
2004-01-08