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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm system guide bi


Making the Leap to CRM
Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their

crm system guide bi  CRM Strategy Development , CRM System Implementation , Customer Relationship Management Implementation . A simple, step-by-step guide for a successful CRM implementation Making the leap to CRM doesn’t have to be a difficult process for your company. If you haven’t implemented a CRM system before, there are many resources available to help assist in your efforts so your CRM implementation can be a positive process for you and your company. Many companies have difficulty in knowing where exactly to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) RFI / RFP Template

Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, and System Requirements  

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TEC Lean and Green Manufacturing Buyer’s Guide


While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers is still relatively new. Many companies are just beginning to adopt an approach that provides measurable results. Learn how reducing waste and creating efficiencies within your company can make a difference to the environment, the economy, and your bottom line.

While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers is still relatively new. Many companies are just beginning to adopt an approach that provides measurable results. Learn how reducing waste and creating efficiencies within your company can make a difference to the environment, the economy, and your bottom line.

In this lean and green buyer’s guide, we’ll discuss some of the challenges that companies are facing in light of the changes to the economy as well as the pressures of “going green.” We’ll talk about some of the highlevel changes your business can make, with a focus on operational efficiency and on how lean and green practices can both lead to the same result: efficiency equals sustainable business. We will also feature information about some of the vendor offerings targeted at companies looking to adopt or improve their “green business strategies.” The products covered in this guide address various areas within the scopes of both “lean” and “green,” including lean manufacturing, environmental management, operations management, compliance regulations, and more.

We’ve included customer success stories to illustrate how product lifecycle management (PLM), enterprise asset management (EAM), and enterprise resource planning (ERP) solutions have helped companies like yours deal with their environmental concerns. For your convenience, there is also a vendor directory to assist companies that are looking for a “sustainability enabling” solution.

We hope this report will provide you with enough insight about the current state of the market—with respect to both lean and green—to help you start making a few decisions about how your company can make a change for the better. We think you’ll find this guide a useful tool for determining which type of solution is best suited to your company’s business model and particular needs.


Table of Contents


Executive Overview
Lean, Green, and Everything in Between

Thought Leadership
Corporate Social Responsibility: Using Technology to Become More Lean and Green

Case Study
Mitsubishi Heavy Industries Increases Scheduling Efficiency with Asprova

Case Study
Lean in Action: Manufacturer Cuts Lead Time from Four Weeks to Four Days

Case Study
InkCycle Makes Green Ink, While Staying in the Black

Case Study
A Pragmatic Approach to Gaining Business Efficiencies

Case Studies at a Glance
TEC Analyst Perspective



Download the full copy of the TEC 2009 Lean and Green Buyer’s Guide for manufacturers.



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State of the Market: Lean and Green


Today’s need for sustainable development (economic, social, and environmental) is increasingly affecting how organizations do business. But the areas of environmental and corporate responsibility are still relatively new to businesses as concepts that drive value. And even though these concepts are rapidly growing in importance, many organizations are still in the early phases of adopting an approach that provides measured results.

The state of market in “green” is improving—albeit at a very slow pace—as organizations learn the value of integrating environmental thinking into their operations, and find more and more ways to align green thinking with their business strategies and goals.

This need for change affects businesses, municipalities, government, and resource-extractive industries like manufacturing. Some of the major influences affecting these organization’s environmental sustainability decisions are regulations and standards, competitive position, and public confidence. In fact, there is a great deal of reputation at stake, since public consciousness towards environmental issues is growing.

Today’s stakeholders (customers, investors, etc.) want to put their money into companies that are sustainable. If businesses don’t take an interest in the environment—and their impact on it—it reflects very poorly on their interest in their bottom line. The current economic situation being what it is, companies cannot afford “bad press,” and it’s in their best interest to realign their business strategies to include environmental awareness. Equally (if not more) important is the fact that green initiatives have a high return on investment (ROI) and end up paying for themselves through cost savings on resources, energy, carbon taxes, etc.

Today’s environmental challenges in business are vast, and range from financial burdens (such as rising energy, input, and transportation costs), to waste disposal and regulatory issues (minimizing/reducing waste), to accountability and sustainability—which can make the decision to go green both complex and convoluted.


Download the full copy of the TEC 2009 Lean and Green Buyer’s Guide for manufacturers.

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Finance and Accounting Solutions Buyer’s Guide for Small to Medium Enterprises


For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit small to medium businesses (SMBs) in the same way? This step-by-step guide includes important decision-making considerations, such as benefits and costs, across some of the top finance and accounting solution providers for small to midsize companies.

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Sneak Peek at TEC’s 2012 Buyer’s Guide Roster


You asked for it, you got it. Based on your feedback, Technology Evaluation Centers (TEC) has released its 2012 buyer’s guide calendar, which outlines the planned themes for our popular buyer’s guide series. With more interest and downloads than ever before, the TEC buyer’s guide team is excited to work on next year’s lineup. In 2012, we will once again be publishing four issues spanning

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SaaS Buyer's Guide for Wholesale and Distribution


SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk. Learn how SaaS works, who the major vendors are, how SaaS can help your business grow, and how to find the SaaS solution that’s right for you. It’s all in this comprehensive SaaS Buyer’s Guide for Wholesale and Distribution from TEC and SupplyChainBrain.

From a business requirements perspective, the defining characteristic of wholesale and distribution (W&D) organizations is that they operate as intermediate agents between manufacturers and retailers. Their top business needs thus focus on requirements for:

  • processing high volumes of transactions,
  • maintaining constant communication between upstream and downstream collaborators (manufacturers and retailers/customers, respectively), and
  • managing products for multiple competitors within the same warehouse or distribution center

In this guide we will explore considerations for W&D organizations that are considering adoption of the SaaS delivery model, and examine the particular business issues that arise from this change.Specifically, we will address the following considerations:

  • the differences between SaaS and on-premise delivery models
  • SaaS architectures
  • SaaS pros, cons, and other considerations
  • selection criteria for SaaS-based applications
  • viable wholesale and distribution SaaS vendors

Later in this guide, we’ll provide examples of SaaS delivery model success stories, as well as a SaaS IT directory, segmented according to business area.


Table of Contents


Preface

Software as a Service: A Buyer’s Guide


Spotlight on Adaptability and Agility

Thought Leadership from SAP
SAP’s Perspective on Software as a Service

SAP Case Study
Johnson Products Capitalizing on New Sales after 30-day SAP Deployment


Spotlight on Manufacturing and Distribution

Thought Leadership from Epicor
SaaS ERP for Small Manufacturers and Distributors

TECSYS Case Study
LifeScience Logistics Achieves 99.97% Inventory Accuracy with TECYS’ EliteSeries for Healthcare


Spotlight on Growing Your Company with SaaS

Thought Leadership from NetSuite
The Benefits of a Business Management Software Suite for High-growth and Midsized Businesses: Overcoming the Barriers of Stand-alone Business Applications

NetSuite Case Study
Woodworking Machinery Maker Cuts Costs, Grows Efficiency with NetSuite

NetSuite Case Study
NetSuite Helps Manufacturer Take Advantage of Fast Market Growth


Spotlight on Distribution Centers

Thought Leadership from Bond International Software
Cloud Computing for Your Distribution Workforce

IBS Case Study
Konaflex Focuses on its Core Business with IBS Distribution Management Software


Vendor Directory


Download the full copy of the TEC 2010 SaaS Buyer’s Guide for wholesale and distribution.



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What Are the Differences between the SaaS and On-premise Delivery Models?



Defining the on-premise delivery model is relatively straightforward:

  • The software is acquired by the customer up-front.
  • The software is installed, deployed, managed, and maintained at the customer’s site, generally with a great degree of involvement by the customer.
  • The customer provides the in-house infrastructure (e.g., servers, hardware, networks) to support the software.


Defining the SaaS model is slightly more complex, since different SaaS vendors offer different definitions. We’ll explore these variations in more detail shortly, but for now we’ll note the following SaaS characteristics:

  • The software vendor provides customers with access to the software via the Internet.
  • The customer pays for this service on a subscription basis (normally per user, per month, or per number of transactions).
  • The vendor is responsible for maintenance, upgrades, and software support, as well as the supporting infrastructure.

The major difference between the on-premise and SaaS delivery model lies in the ownership of the software. In the on-premise model, once the software is purchased, the customer owns it. In the SaaS delivery model, the software is not owned by the customer: it is provided to the customer in the same manner as any other service.


Download the full copy of the TEC 2010 SaaS Buyer’s Guide for wholesale and distribution.

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Oncontact CRM


Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.  

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6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

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10 Golden Rules for Choosing a Telephony System


Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical system, a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users’ needs. This checklist offers 10 rules to help you choose a new telephony system for your organization.

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Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

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Essential Guide to ERP for Process Manufacturers: A Practical Guide to Successfully Addressing Your Industry-specific Requirements


As a process manufacturer, if you’re actively searching for the right enterprise resource planning (ERP) system, you should focus on those ERP solutions that have a strong process manufacturing foundation. These ERP applications support many industry best practices to which you can align your business processes. Discover how a process-oriented ERP system can help you successfully manage your process manufacturing needs.

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Phone System Buying Disasters to Avoid: C-Level Executives Share Hard Learned Lessons


Phone system buying disasters can prove costly for any business. This whitepaper presents advice from phone system managers who have been at the forefront in remedying phone system disasters. Topics covered include buying incompatible hardware, brands with bad customer service, and companies with bad SIP service. Phone system buying disasters can be averted with proper preparation and foresight.

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