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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm strengthens sales force

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

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CallidusCloud Consolidates Its IT Mishmash in NetSuite OneWorld


NetSuite was seemingly on a roll at the end of January 2013. A day after its win at the Zicam maker, NetSuite announced that CallidusCloud, a leading provider of cloud-based sales performance management (SPM), training, hiring, and marketing software solutions, has transformed its global business and information technology (IT) efficiency by implementing NetSuite OneWorld. The newly deployed cloud

crm strengthens sales force  the integrated ERP and CRM functionality in NetSuite might have tipped the scale in NetSuite’s favor. CallidusCloud can also take advantage of NetSuite’s sophisticated revenue recognition functionality tailored for software companies to more effectively recognize complex, deferred, and multi-element sales and service revenue. The company also uses the NetSuite OpenAir professional services automation (PSA) solution to streamline project management, resource utilization, and time and expense (T&E) Read More

Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting


To move your sales team to the next level, you need to find answers to several questions. For example: How do you determine which customers provide the best opportunity for a successful sale? Can you develop and present a comprehensive view of your value position to a prospect? What is the role of IT in driving a best-run sales organization? Find out how leading companies have answered these questions—and how they excel.

crm strengthens sales force  activity shared via a CRM tool strengthens a virtual team and creates a greater sense of customer satisfaction, which is more supportive of long-term customer success. Extracting the Value of Customer Information Sellers have long complained that their job is to be in front of the customer and not in front of a computer entering data. However, if the seller is in front of the wrong customer, that isn’t the optimal use of time either. The capturing of complete customer data has driven Hilti to dramatic Read More

“Act Vertical” vs. “Go Extinct” Retailers - Part 2


Part 1 of this blog series set the historical background for the supply chain management (SCM) evolution and presented the advantages and shortcomings of vertical vs. horizontal integration. The analysis then moved onto the generally embattled retail sector, where a select group of innovative retailers has found a “happy medium” approach to stay well above the fray. Retailers such as PetSmart Inc.

crm strengthens sales force  Networks: How They’re Turning CRM Upside Down.” The above initiatives enable retailers to create finer-grained “micro segments” of consumers (e.g., “affluent moms in their 30s in Boston” rather than “affluent women from 20 to 35 nation-wide”). With much smaller and sharper focused consumer segments, these retailers can create much more appropriate products, assortments, and marketing campaigns. Because consumer tastes change quickly today, Act Vertical retailers conduct consumer research Read More

TEC 2011 CRM Buyer's Guide


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Sales Tax and the Supply Chain: Avoiding Audit in High-Risk Areas


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Sales and Operations Planning: the Key to Demand Satisfaction


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Sales & Operations Planning Summit - September 9/10, Boston MA


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The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.

crm strengthens sales force  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More

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crm strengthens sales force  Leading CRM Software or Process ERP Solutions -- in 10 Minutes or Less How can we provide you with an accurate CRM software comparison or an accurate process enterprise resource planning (ERP) software comparison in 10 minutes or less? Simple. We poll the leading CRM / leading process ERP vendors on how well their solutions support the full range of CRM / process ERP features and functions. After verification, we load their responses into our online decision support system (DSS).* This means you Read More