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Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
crm strategy bi:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
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Excerpt related to
crm strategy bi:
... They wanted to make me aware of a significant change in Microsoft’s strategy for delivering
BI capabilities that the giant hopes will enhance its customers ...
Published:
2009-02-23
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Excerpt related to
crm strategy bi:
... capability brings us back yet again to the intrinsic link between CRM and business intelligence
(BI) that was mentioned in Part 1. CRM Strategy #3: Simplify ...
Published:
2010-03-04
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Excerpt related to
crm strategy bi:
... In light of the current economic climate and Microsoft’s recent earnings report, this change in product
strategy represents a pragmatic, BI-centric road map. ...
Published:
2009-03-11
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Abstract:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy
mosaic (...)
Excerpt related to
crm strategy bi:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has...
Published:
2002-08-15
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Abstract:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
Excerpt related to
crm strategy bi:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
Published:
2005-08-16
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Abstract:
The need for business intelligence (BI) is real for all enterprise software users. It is rare to find a user who feels they
get the information they need from their enterprise software system and even those who do want more. The need is not just
reporting; they need business monitoring, analysis, an unde (...)
Excerpt related to
crm strategy bi:
The need for business intelligence (BI) is real for all enterprise software users. It is rare to find a user who feels they
get the information th...
Published:
2004-03-19
-
Excerpt related to
crm strategy bi:
... into the analysis, which brings us back to the intrinsic link between CRM and business
intelligence (BI) that was ... CRM Strategy #1: Focus
on Existing Customers. ...
Published:
2010-02-04
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Abstract:
During the last few years, Made2Manage has evolved from a vendor of traditional MRP/ERP software to a provider of ‘one-stop-shop’
enterprise business applications. (...)
Excerpt related to
crm strategy bi:
During the last few years, Made2Manage has evolved from a vendor of traditional MRP/ERP software to a provider of ‘one-stop-shop’
enterprise busin...
Published:
2003-01-21
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Abstract:
Users choosing point planning or BI products should consider the integration infrastructure and effort needed to combine
these products versus the cost and functionality issues of choosing an integrated CPM product suite (if still possible to
find). Mission-critical issues like scalability, reliability, (...)
Excerpt related to
crm strategy bi:
Users choosing point planning or BI products should consider the integration infrastructure and effort needed to combine these
products versus the...
Published:
2003-08-19
-
Excerpt related to
crm strategy bi:
... New business intelligence (BI) capabilities including cross-entity ...
towards Agresso’s above CRM move (under ... organic and plug-in footprint expansion strategy?
...
Published:
2008-01-28
-
Excerpt related to
crm strategy bi:
... but also how Deloitte will handle the strategy to gain momentum with Oco. I still think
that the human factor is crucial in terms of BI success within an ...
Published:
2011-05-10
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Excerpt related to
crm strategy bi:
... Many factors have to be considered when choosing the right mobile BI strategy
or platform for your organization. Some of these are as follows: ...
Published:
2011-02-14
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Excerpt related to
crm strategy bi:
... Just when we thought that business intelligence (BI) systems were headed straight for
the cloud, new BI applications are already being developed for another ...
Published:
2010-11-18
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Excerpt related to
crm strategy bi:
... IBM Cognos Express site at http://www-01.ibm.com/software/data/cognos/products/cognos- express/index.html,
or see more information on other BI products at TEC ...
Published:
2009-09-15
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Excerpt related to
crm strategy bi:
... Ask the Experts (12); BI and Performance Management (79); Business Process Matters (34);
... CPG Chatter; CRM Intelligence & Strategy; Dave Stein's Blog;
...
Published:
2011-05-05
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Excerpt related to
crm strategy bi:
... Speaking of the mass use of BI tools, and part of what I consider another strategy
to spread the organization-wide use of BI, recently I had the opportunity to ...
Published:
2009-07-30
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Abstract:
Adonix marks its strategy with two catchwords: "growth" and "independence". It has carefully assessed and added acquisitions
to broaden Adonix X3 suite's functional scope, licenses and services; and continues nurture internal development with its
own resources. (...)
Excerpt related to
crm strategy bi:
Adonix marks its strategy with two catchwords: "growth" and "independence". It has carefully assessed
and added acquisitions to broaden Adonix X3 ...
Published:
2005-09-20
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Abstract:
Epicor is working with Microsoft so that portal adopters can benefit from SharePoint's models and access to other enterprise
data. (...)
Excerpt related to
crm strategy bi:
Epicor is working with Microsoft so that portal adopters can benefit from SharePoint's models and access to other enterprise
data.
Published:
2005-10-05
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Excerpt related to
crm strategy bi:
... From a technical perspective, there are several BI business areas for ...
supply chain management (SCM), customer relationship management (CRM), finance, sales ...
Published:
2008-11-26