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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » crm strategic business processes


Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise
Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the

crm strategic business processes  Standard Business Processes | CRM Strategic Business Processes | CRM Streamline Business Processes | NPV Business Processes | NPV Automating Business Processes | NPV Business Development Processes | NPV Business Intelligence Process | NPV Business Planning Process | NPV Business Process Analysis | NPV Business Process Architecture | NPV Business Process Automation | NPV Business Process Change | NPV Business Process Data | NPV Business Process Definition | NPV Business Process Development | NPV Business Read More
CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

crm strategic business processes  your senior executives, Sage CRM Solutions can: Drive revenue growth Improve profitability Provide improved support for strategic decision-making Enable real-time corporate performance management Drive productivity across the entire organization Improve business/shareholder value Reduce margin erosion Reduce cost-of-sale Reduce customer attrition Reduce administration cost Eliminate process bottlenecks Reduce budget variance Reduce performance variance Why Sage? Unlike any other company in our industry, Read More
Working Together More Efficiently: Mapping Out the Company’s Business Processes
Enterprises must collaborate or they will surely stagnate. Guarded proprietary information has given way to collaborative approaches where information is shared

crm strategic business processes  Standard Business Processes | CRM Strategic Business Processes | CRM Streamline Business Processes | CRM Understanding Business Process | ERP Business Process | ERP Business Process Analysis | ERP Business Process Architecture | ERP Business Process Automation | ERP Business Process Components | ERP Business Process Data | ERP Business Process Definition | ERP Business Process Development | ERP Business Process Engineering | ERP Business Process Flow | ERP Business Process Guide | ERP Business Process Read More
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

crm strategic business processes  a centralized and integrated CRM and communication system. The implementation enabled cost-effective use of outsourced telesales subcontractors, working in parallel with the firm''s telemarketing employees on multiple campaigns. Following the go-live stage, managers can now segment the customer database, allocating contact lists and scripts to internal and external telemarketing teams in real time. Marketing experts can make contact with customers using their preferred method - phone, e-mail, fax, or text Read More
SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for

crm strategic business processes  with existing ERP and CRM systems, as to enable marketing teams to achieve improved execution, gain managerial visibility across the global marketing organization and create more demand for products and services. Aprimo is delivering value to many industry-leading companies, including Bank of America , Alticor , Delta Faucet , Ernst & Young , Merrill Lynch and Pfizer . For more information on Aprimo and Unica, see Can the Market Sustain a Stand-Alone EMM? and Should Uniqueness Vouch For Marketing Read More
Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos

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Business Answers at Your Fingers: The Real-time Value of BI
Today’s businesses are challenged by a multi-dimensional and continually evolving competitive environment. Top-performing organizations must develop strategies

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Intellicus Enterprise Reporting and Business Insights Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

crm strategic business processes   Read More
Driving SMB Efficiency with Business Intelligence
In the coming year, many companies will shift focus to business growth. However, continued economic volatility means that they will also need to keep costs in

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Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System
You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things

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Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence
For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be

crm strategic business processes  the Chasm between IT and Business Teams with New Approaches to Business Intelligence For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be. Often, skilled IT workers get stuck in low-level reporting roles, while business workers can’t access and analyze information fast enough to make strategic decisions. This discussion with an industry technologist offers some ideas for bridging the Read More
Creating Business Value through Location-based Intelligence
Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and

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Navigator Business Solutions, Inc.
Navigator Business Solutions is a leading provider of enterprise (ERP) business management software solutions for companies in North America. Navigator sells

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2012 Business Outcomes Study Report: People Intelligence Driving Business Results
Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do

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Most Overlooked Features when Buying a Business Phone System
When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these

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