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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » crm strategic business processes


Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise
Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the

crm strategic business processes  Standard Business Processes | CRM Strategic Business Processes | CRM Streamline Business Processes | NPV Business Processes | NPV Automating Business Processes | NPV Business Development Processes | NPV Business Intelligence Process | NPV Business Planning Process | NPV Business Process Analysis | NPV Business Process Architecture | NPV Business Process Automation | NPV Business Process Change | NPV Business Process Data | NPV Business Process Definition | NPV Business Process Development | NPV Business Read More...
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

crm strategic business processes  a centralized and integrated CRM and communication system. The implementation enabled cost-effective use of outsourced telesales subcontractors, working in parallel with the firm''s telemarketing employees on multiple campaigns. Following the go-live stage, managers can now segment the customer database, allocating contact lists and scripts to internal and external telemarketing teams in real time. Marketing experts can make contact with customers using their preferred method - phone, e-mail, fax, or text Read More...
CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

crm strategic business processes  your senior executives, Sage CRM Solutions can: Drive revenue growth Improve profitability Provide improved support for strategic decision-making Enable real-time corporate performance management Drive productivity across the entire organization Improve business/shareholder value Reduce margin erosion Reduce cost-of-sale Reduce customer attrition Reduce administration cost Eliminate process bottlenecks Reduce budget variance Reduce performance variance Why Sage? Unlike any other company in our industry, Read More...
SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for

crm strategic business processes  with existing ERP and CRM systems, as to enable marketing teams to achieve improved execution, gain managerial visibility across the global marketing organization and create more demand for products and services. Aprimo is delivering value to many industry-leading companies, including Bank of America , Alticor , Delta Faucet , Ernst & Young , Merrill Lynch and Pfizer . For more information on Aprimo and Unica, see Can the Market Sustain a Stand-Alone EMM? and Should Uniqueness Vouch For Marketing Read More...
Business Intelligence: Actionable Insights for Business Decision Makers
Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they

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Explore Your Business at the Speed of Thought
For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to

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How SMEs Can Tap into Real-time Business Intelligence
Real-time business intelligence (BI) delivers information about business as it occurs. While traditional BI presents historical data for analysis, real-time BI

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Business Intelligence: the Definitive Guide for Midsize Organizations
Business intelligence (BI) tools are now affordable for midsize companies, and accessible to non-technical business users. Managers can use BI to analyze

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features

crm strategic business processes  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More...
Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

crm strategic business processes   Read More...
Five Tips for Saving Money on Your Business Phone System
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice

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Creating Business Value through Location-based Intelligence
Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and

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ROI Case Study: IBM Business Analytics - Cincinnati Zoo
This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The

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Six Easy Steps to Finding the Right Business VoIP Service
For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces

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The New Business of Business Leaders: Talent Management
In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that

crm strategic business processes  performance management,decision support,compensation management,talent management,hiring strategy,employee development,skills development,Oracle,talent management software Read More...

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