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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » crm strategic business processes


Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise
Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the

crm strategic business processes  Standard Business Processes | CRM Strategic Business Processes | CRM Streamline Business Processes | NPV Business Processes | NPV Automating Business Processes | NPV Business Development Processes | NPV Business Intelligence Process | NPV Business Planning Process | NPV Business Process Analysis | NPV Business Process Architecture | NPV Business Process Automation | NPV Business Process Change | NPV Business Process Data | NPV Business Process Definition | NPV Business Process Development | NPV Business P Read More...
CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

crm strategic business processes  your senior executives, Sage CRM Solutions can: Drive revenue growth Improve profitability Provide improved support for strategic decision-making Enable real-time corporate performance management Drive productivity across the entire organization Improve business/shareholder value Reduce margin erosion Reduce cost-of-sale Reduce customer attrition Reduce administration cost Eliminate process bottlenecks Reduce budget variance Reduce performance variance Why Sage? Unlike any other company in our industry, Read More...
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

crm strategic business processes  a centralized and integrated CRM and communication system. The implementation enabled cost-effective use of outsourced telesales subcontractors, working in parallel with the firm''s telemarketing employees on multiple campaigns. Following the go-live stage, managers can now segment the customer database, allocating contact lists and scripts to internal and external telemarketing teams in real time. Marketing experts can make contact with customers using their preferred method - phone, e-mail, fax, or text Read More...
SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for

crm strategic business processes  with existing ERP and CRM systems, as to enable marketing teams to achieve improved execution, gain managerial visibility across the global marketing organization and create more demand for products and services. Aprimo is delivering value to many industry-leading companies, including Bank of America , Alticor , Delta Faucet , Ernst & Young , Merrill Lynch and Pfizer . For more information on Aprimo and Unica, see Can the Market Sustain a Stand-Alone EMM? and Should Uniqueness Vouch For Marketing Read More...
Working Together More Efficiently: Mapping Out the Company’s Business Processes
Enterprises must collaborate or they will surely stagnate. Guarded proprietary information has given way to collaborative approaches where information is shared

crm strategic business processes  Standard Business Processes | CRM Strategic Business Processes | CRM Streamline Business Processes | CRM Understanding Business Process | ERP Business Process | ERP Business Process Analysis | ERP Business Process Architecture | ERP Business Process Automation | ERP Business Process Components | ERP Business Process Data | ERP Business Process Definition | ERP Business Process Development | ERP Business Process Engineering | ERP Business Process Flow | ERP Business Process Guide | ERP Business Process Read More...
The 2011 Focus Experts'' Guide to Business Intelligence
Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI

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How IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers
The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are

crm strategic business processes   Read More...
Business Answers at Your Fingers: The Real-time Value of BI
Today’s businesses are challenged by a multi-dimensional and continually evolving competitive environment. Top-performing organizations must develop strategies

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Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos

crm strategic business processes  business objects,brio technology,cognos,Software developer Cognos,Business Objects SA,business intelligence software,cognos lawsuit,France-based Business Objects,Business Objects patent,business intelligence solutions Read More...
Oco On Demand Business Intelligence: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

crm strategic business processes   Read More...
TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers
Software evaluation firm Technology Evaluation Centers Inc. (TEC) today launches its new Business Intelligence (BI) Business Performance Management (BPM

crm strategic business processes  distribution, customer relationship management (CRM), and supply chain management (SCM), to business intelligence (BI) and enterprise asset management (EAM). # # # Contact: Lynne Brash Media Relations Technology Evaluation Centers (TEC) (514) 954-3665, extension 254 740 St. Maurice, 4th floor Montreal, Quebec, H3C 1L5, Canada media@technologyevaluation.com Read More...
Driving SMB Efficiency with Business Intelligence
In the coming year, many companies will shift focus to business growth. However, continued economic volatility means that they will also need to keep costs in

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Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

crm strategic business processes   Read More...
Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System
You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things

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