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Abstract:
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound.
Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution
must consider many factors, including a well-defined implem (...)
Excerpt related to
crm specialist:
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound.
Customer relationship ...
Published:
2010-03-11
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Abstract:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises.
While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover. (...)
Excerpt related to
crm specialist:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While
it is a product tha...
Published:
2002-11-26
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Abstract:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Excerpt related to
crm specialist:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Published:
2002-11-08
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Abstract:
Although end-user companies should continue to track the financial health of their vendors to possibly discern if the vendor
will be a collector or one of the collected, the latest torrid 'love triangle' affair involving Oracle, PeopleSoft and J.D.
Edwards may prove that even a seemingly stable vendor ca (...)
Excerpt related to
crm specialist:
Although end-user companies should continue to track the financial health of their vendors to possibly discern if the vendor
will be a collector o...
Published:
2003-06-18
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Abstract:
ScotiaMcLeod.Secure Documents and Other Package to Use In Your Complex System of ScotiaMcLeod. Upgrading to CRM solution increases
value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank,
one of Canada's largest financial organizations with (...)
Excerpt related to
crm specialist:
ScotiaMcLeod.Secure Documents and Other Package to Use In Your Complex System of ScotiaMcLeod. Upgrading to CRM solution increases
value of relatio...
Published:
2010-03-11
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Abstract:
The PeopleSoft-J.D. Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and
the need to be bigger within shrinking market opportunities. The combined vendors should now a have solid foothold against
SAP and Oracle, particularly because one better-performing si (...)
Excerpt related to
crm specialist:
The PeopleSoft-JD Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and the
need to be bigger wit...
Published:
2004-01-26
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
crm specialist:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Although end-user companies should continue to track the financial health of their vendors to possibly discern if the vendor
will be a collector or one of the collected, the latest torrid 'love triangle' affair involving Oracle, PeopleSoft and J.D.
Edwards may prove that even a seemingly stable vendor ca (...)
Excerpt related to
crm specialist:
Although end-user companies should continue to track the financial health of their vendors to possibly discern if the vendor
will be a collector o...
Published:
2003-06-18
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Abstract:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Customer Relationship Management. No longer are customers simply sideline participants. Organizations are
empowering them with a wealth of knowledge to engage in (...)
Excerpt related to
crm specialist:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Cus...
Published:
2010-03-11
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Abstract:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Software Selection Guide. Selecting a new enterprise customer relationship management (CRM) solution is an
undertaking that requires careful planning and managed exe (...)
Excerpt related to
crm specialist:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Softwa...
Published:
2010-03-11
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Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
crm specialist:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29
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Abstract:
Overcoming the Barriers of Stand-alone Business Applications. Templates and Other Package to Use In Your System for Overcoming
the Barriers of Stand-alone Business Applications. Small to medium businesses (SMBs) like yours are the lifeblood of the economy.
However, you may feel you need an operational boo (...)
Excerpt related to
crm specialist:
Overcoming the Barriers of Stand-alone Business Applications. Templates and Other Package to Use In Your System for Overcoming
the Barriers of Stan...
Published:
2010-03-11
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
crm specialist:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.Templates and Other Software Program to
Use In Your Dynamic System about IT Asset Management. You probably know that managing your IT assets and infrastructure is
becoming increasingly more complex, as your company operate (...)
Excerpt related to
crm specialist:
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.Templates and Other Software Program to
Use In Your Dynamic Sys...
Published:
2010-03-11
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Abstract:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Excerpt related to
crm specialist:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Published:
2000-08-16
-
Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
crm specialist:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm specialist:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results. Get Information and Other Solutions
Associated with B2B Demand Generation. For decades, solution-selling and marketing methodologies have used the principle of
identifying pains associated with business processes, i (...)
Excerpt related to
crm specialist:
B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results. Get Information and Other Solutions
Associated with B2B ...
Published:
2010-03-11
-
Abstract:
The PeopleSoft-J.D. Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and
the need to be bigger within shrinking market opportunities. The combined vendors should now a have solid foothold against
SAP and Oracle, particularly because one better-performing si (...)
Excerpt related to
crm specialist:
The PeopleSoft-JD Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and the
need to be bigger wit...
Published:
2004-01-26
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Abstract:
PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework.
If one considers all aspects of a CRM or SCM evaluation, PeopleSoft has earned the license to be evaluated along with market
leaders. (...)
Excerpt related to
crm specialist:
PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework.
If one consider...
Published:
2001-06-27