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Documents related to » E CRM Solutions


Business Solutions of the Future » The TEC Blog
business , Cloud , CRM , ERP , future , integration , millennial , opaas , paas , SaaS , Security , solution Comments Luz María on 17 July, 2009 at 1:26 pm # Excelent article and very important. Everyone would like to know the future but it is unpredictable the only certainty is that everything is going to change. Talking about ERP Systems the only certainty is that these will RP will continue to help companies to control and optimize processes. Actually there are a lot of ERP providers but the winner

CRM SOLUTIONS: business, Cloud, CRM, ERP, future, integration, millennial, opaas, paas, SaaS, Security, solution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-07-2009

What’s New at MCA Solutions?
TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.

CRM SOLUTIONS: What’s New at MCA Solutions? What’s New at MCA Solutions? P.J. Jakovljevic - March 30, 2011 Read Comments One of my first blog posts for Technology Evaluation Centers (TEC) way back in 2008 ( The TEC Blog started in late 2007) was about the importance and complexity of aftermarket service, and featured MCA Solutions , and to a degree, its fierce competitor Servigistics (see blog posts ). These two companies, both founded in 1999, have diverged in their “pursuit of happiness.” While Servigistics
3/30/2011 12:24:00 PM

Selecting PLM Software Solutions
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Enterprise technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM software, but there are some key differences that need to be recognized.

CRM SOLUTIONS: technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM (Product Lifecycle Management) software, but there are some key differences that need to be recognized. In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to pinpoint the right
5/22/2003

Tips for Researching Enterprise Solutions » The TEC Blog
up on Microsoft Dynamics CRM 4.0 and think it’s the solution for your organization, don’t just look at general reviews. Check out what your peers are saying about it and how the software handles specific cases. This will give you a stronger background when you start screening vendors. You’ll be able to ask them what workarounds they’ve created to address specific problems and you can even work those situations into your scripted scenario when you’re auditioning vendors. Consider buying premium

CRM SOLUTIONS: decision making proces, enterprise, research, Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-05-2008

Case Study: Energy Solutions


CRM SOLUTIONS: Organizational Growth TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises The Buyer s Guide to Financial Management Software: The 10 Essentials of an Effective Financials Solution
5/3/2013 12:08:00 PM

5 Tech Solutions for Top HR Time Wasters
Even the most seasoned HR professionals can find themselves trapped in the same administrative time drains day after day. This eBook gives five technology tips that allow you to work smarter and reclaim hours of lost time in the day while making your entire organization more productive. By streamlining and automating routine, time-consuming activities you’ll be able to spend more time on strategic, value-added activities and less time on administration.

CRM SOLUTIONS: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/22/2013 4:23:00 PM

Use Financial Analytics Solutions for Bigger Profits
And you can learn about it in the executive brief financial analysis clears the profit haze.

CRM SOLUTIONS: Use Financial Analytics Solutions for Bigger Profits Use Financial Analytics Solutions for Bigger Profits Does it ever seem like you re shooting in the dark when it comes to making business decisions? You may get that feeling if you have only limited visibility into your company s financial state. Or if you have to rely on spreadsheets that contain errors and inconsistencies. Or if you re getting too many versions of the truth when it comes to analyzing your company s performance. If factors like these
5/10/2009

Case Study: New Avenue Solutions
New Avenue Solutions is a consultant for small to medium businesses (SMBs) in network setup and installation, security, data backup, and more. As part of New Avenue’s service offering, it rents rack space in a data warehouse to manage customers’ network and backup solutions. As storage demands grew, transfer rates slowed, and maintenance became increasingly time consuming. Learn how New Avenue overcame the problems.

CRM SOLUTIONS: Case Study: New Avenue Solutions Case Study: New Avenue Solutions Source: Synology America Corp Document Type: Case Study Description: New Avenue Solutions is a consultant for small to medium businesses (SMBs) in network setup and installation, security, data backup, and more. As part of New Avenue’s service offering, it rents rack space in a data warehouse to manage customers’ network and backup solutions. As storage demands grew, transfer rates slowed, and maintenance became increasingly time
6/2/2009 5:27:00 PM

Vertical Solutions Inc.—All About Field Service: Part One » The TEC Blog
application service provider (ASP)-hosted CRM solution called PowerHelp . After an intellectual property divestiture to Mercury Interactive (now part of HP ) in 2006 for nearly $20 million, VSI focused its research and development (R&D) efforts on developing new cloud-based technologies, starting with the Vertical Services Platform (VSP) , a non-proprietary, open technology platform. Since 2010, the vendor has released the following next-generation solutions on the aforementioned VSP foundation (see

CRM SOLUTIONS: field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013

Selecting PLM Software Solutions Part 2 - Problem Overview
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Many companies have consequently been stuck with under-performing software products and dejected users, and are still unable to gauge their system to determine how far they are from the ideal solution for their business requirements.

CRM SOLUTIONS: technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM (Product Lifecycle Management) software, but there are some key differences that need to be recognized. In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to pinpoint the right
5/23/2003

New BI Solutions More Powerful and Easier to Use
Simply visit TEC's business intelligence evaluation center to compare leading BI solutions based on your company's special requirements: industry, ...

CRM SOLUTIONS: New BI Solutions More Powerful and Easier to Use New BI Solutions More Powerful and Easier to Use If knowledge is truly power, how do you convert your data into knowledge? With business intelligence (BI). BI can take the data from your enterprise resource planning (ERP) or accounting system and organize it into ways that give you knowledge about your markets, your customers, your business, and the way it s being run. Knowledge that gives you the power to act. New advances in BI software make it easier
12/15/2009


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